# Mystery Manor HD — user reviews > 332 indexed App Store user reviews of Mystery Manor HD by Game Insight, rated 4.30/5 from 1,477 ratings. - Source: https://appshunter.io/ios/app/mystery-manor-hd/id482546787/reviews - App overview in markdown: https://appshunter.io/ios/app/mystery-manor-hd/id482546787.md - Rating breakdown: 5★ 862 · 4★ 399 · 3★ 80 · 2★ 37 · 1★ 99 ## What do users think of Mystery Manor HD? Overall sentiment: neutral **Pros** - 🚀 Fast game - 👍 Fun and addictive - 👍 Great graphics - 👍 Challenging and engaging **Cons** - 🐛 Outdated and not compatible with newer devices - 🐛 Bugs and glitches - 🔋 Energy/resources run out too quickly - 💰 Expensive in-app purchases required to progress **Commonly reported bugs** - Comparison mode not working properly - Game not opening in full screen - Tokens being taken twice for the same action - Purchased items/chests disappearing **Most requested features** - More frequent updates and new content - Better customer support and communication - Ability to restore progress when switching devices ## Newest reviews (11 of 332) ### 4/5 — Pass the time *2026-07-20, version 4.23.2* It’s good to pass the time. Too many challenges at one time ### 4/5 — Microtransaction *2026-06-10, version 4.23.2* Love the game, just wish there weren’t so many inn app purchases ### 3/5 — Love it! *2026-04-17, version 4.23.2* But have a new device and lost 10 years of progress! ### 4/5 — mystery manor *2025-03-01, version 4.23.2* Great game but not getting any support or response from GI about not received events ### 4/5 — Great *2025-02-16, version 4.23.2* Great game very addictive ### 3/5 — Network Connection Problems *2025-01-30, version 4.23.2* I normally love this game but after Thousands of Dollars spent on this game, I am so irritated that I keep getting this “Cannot Connect to the Network or server.” How does this get fixed???????? ### 4/5 — Love this game!! *2025-01-14, version 4.23.2* Fun game. My only complaint would be the energy doesn't last to long. You can buy a treasure chest full of energy foods for $.99 . Overall, I enjoy this game and will continue to play. ### 5/5 — NEEDS UPDATE today January 12, 2025 *2025-01-12, version 4.23.2* No game access ### 3/5 — Why don’t you continue to improve and update the game *2025-01-07, version 4.23.2* Left game years ago and came back… why don’t you continue to improve game? ### 2/5 — Stability issues today *2024-11-12, version 4.23.2* App won’t connect to the internet. I have no issues with other apps; just MM 🤦🏻‍♀️ ### 5/5 — Game not working *2024-11-12* Says not connected to internet ## Most critical reviews (10 lowest-rated) ### 1/5 — No Longer Supported by GI - APP NO LONGER WORKS *2026-06-19, version 4.23.2* Developers have abandoned this version and created a new version. New version does not have any of the social features that made the original MM one of the most popular apps to ever be released. It should be removed from the App Store so that Purchases can be shut down. ### 1/5 — Outdated, No Upgrades *2025-10-12, version 4.23.2* I’ve played this game many years. It hasn’t been updated in YEARS. I thought maybe try again. The game is truly Outdated and not compatible with Apple Software anymore. Trying to play in Comparison Mode is nearly impossible. Any item near the top of the screen no matter how much you touch it doesn’t work. The game doesn’t even open in Full Screen. Developer’s of this game either need to make it COMPATIBLE with Apple’s IOS 26 or remove it. ### 1/5 — Taking tokens twice *2025-09-23, version 4.23.2* Several times I have clicked buy to play a floor and it takes my coins but when I hit “use”, it says I need to buy coins, and my bank has already dropped by the amount . I have to pay for it twice, if this keeps happening I will delete the app ### 1/5 — Could not contact help *2025-08-07, version 4.23.2* Put items on wish list, but did not show, three days and no way to get help. Deleted app and lost diamonds and levels. Horrible support. ### 1/5 — Me *2025-02-07, version 4.23.2* Years of playing spent a fortune, accused me of cheating just by playing the game. Don’t bother helping me is nonexistent ### 1/5 — Game Not Available *2025-01-29, version 4.23.2* I hate that there is no way to report a problem re Mystery Manor HD - the game has been down today and I don’t see any info on the Apple App from Game Insight to indicate what the problem is nor expected timeline when/if it will be fixed. ### 1/5 — Love the game *2025-01-20, version 4.23.2* Been playing for 13yrs. Sadly, GI stopped supporting the game several years ago. My iPad burned in a fire and I was level 1,021 ! Now I have start at level one! A Jan 19 2025 Now GI has stopped many parts of the game. What is going on? Are you deleting the game? But you still want players to spend money!! What is going on?? ### 1/5 — Disappointed *2024-11-14, version 4.23.2* Very disappointed with this game, I made it to level 116 and it crashed. I had no choice but to start over again back to level 1. I’m at level 11 and it’s starting to do the same thing as the first time. Not impressed ### 1/5 — APP NOT WORKING *2024-11-12, version 4.23.2* Why is the Apple app store letting this app stay available. It’s ripping people off…no updates yet they take your money. Now there’s no connectivity and absolutely no communication from GI…this is fraud pure and simple, ### 1/5 — No Helpful Support *2024-09-08* Cannot get anyone to give the correct advice or go into my game and fix the problem - Zodiac mode is to be available at level 18. I am at level 99 and still no Zodiac mode and no quests to complete to get Zodiac mode. Something is obviously not working. Going to have to quit playing game. ## Most praised reviews (10 highest-rated) ### 5/5 — NEEDS UPDATE May 2026 *2026-05-13, version 4.23.2* No access ### 5/5 — Great *2026-01-24, version 4.23.2* Really great game for passing time lots to do never gets boring ### 5/5 — Fun *2026-01-18, version 4.23.2* Love it so far, lots to do and you need money. ### 5/5 — NEEDS UPDATE September 2025 *2025-09-26, version 4.23.2* No weekend access ### 5/5 — So so fun *2025-09-23, version 4.23.2* Fuuuuunnnn ### 5/5 — Fed up *2025-08-30, version 4.23.2* Three times l have purchased chests in the guild, they show after my iPad goes off then on. Shows chests and they disappear into thin air. Really annoying from the shop. 500 each time, very unfair. 😡 ### 5/5 — pog *2025-05-11, version 4.23.2* Poggers game ### 5/5 — Very fun *2025-02-05, version 4.23.2* I love this game ### 5/5 — Best game ever *2025-02-01, version 4.23.2* I used to play this game years ago then restarted recently and so pleased I found it again It’s the best hidden object game and I love opening new rooms ### 5/5 — Game not working *2025-01-14, version 4.23.2* Wondering why I don’t have any new contests? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*