# Mystery Trackers: Winterpoint Tragedy - A Hidden Object Adventure — user reviews > 63 indexed App Store user reviews of Mystery Trackers by BFG Entertainment Inc., rated 3.90/5 from 209 ratings. - Source: https://appshunter.io/ios/app/mystery-trackers-winterpoint-tragedy-a-hidden-object-adventure/id1076429899/reviews - App overview in markdown: https://appshunter.io/ios/app/mystery-trackers-winterpoint-tragedy-a-hidden-object-adventure/id1076429899.md - Rating breakdown: 5★ 105 · 4★ 46 · 3★ 20 · 2★ 16 · 1★ 22 ## What do users think of Mystery Trackers? Overall sentiment: negative **Pros** - 🎶 Enjoyable background music - 💡 Creative puzzles and mini-games - 🗺️ Effective map feature - 🐶 Likable dog helper - ✨ Good graphics and character interaction - 🧠 Challenging gameplay requiring thought **Cons** - 💰 Overpriced for game length - 🤏 Small and unreadable elements - 🌃 Dark and hard-to-see scenes - 💸 Waste of money - ⏳ Too short for the price - 🤷 Confusing puzzles and directions **Commonly reported bugs** - Glitches preventing game completion - Purchase not found after buying - Game won't open after purchase - Scanner puzzles impossible/unusable - Frozen screens - Hint button not working - Mosaic door puzzle not working - Scanner too dark to see items - Controls sketchy on mini-games - Game crashes after purchase - Map, hint, and other functions stop responding after purchase **Most requested features** - Lengthen games or drop prices - Improve visibility of small elements - Make games longer for the price - Add more diverse characters - Offer newer games on sale - Bring back daily/weekly sales for iPhone ## Newest reviews (17 of 63) ### 3/5 — WAY TOO SHORT *2023-02-03* For $7.00, I expect to get my money worth in game play. This was so short, it was frustrating. Either lengthen the games or drop the prices ### 3/5 — Good game but *2020-10-24* A lot of the puzzles are microscopically small. It’s too hard to see anything let alone push the buttons they need you to push everything is too small also a lot of the rooms in areas are too small to see all the detail. The rooms are so big full of 1 million pieces of detail thatare very difficult to see what’s what. ### 2/5 — Winter-point *2020-10-19, version 1.0.0* Enjoying the game went blank on chapter 4 can’t complete really disappointed I should get a refund ### 3/5 — まあまあ *2019-08-28* エリアスキャンでの探し方が最後まで分からずじまいでした。 たまに反応の悪い場面もありました。 ストーリーとグラフィックは良いんだけど。 ### 1/5 — Garbage. *2019-07-30* The “scanner” puzzles are impossible. Some items I can’t see even after using a hint. Controls are sketchy on some mini games. Far more frustrating than it’s worth to me. Money back please. ### 1/5 — Won't open 🙁 *2019-07-28, version 1.0.0* Not impressed. I purchased this game and it won't even open. How do I get a refund please? ### 1/5 — Give it a pass *2019-07-25, version 1.0.0* Should have heeded the critical reviews; waste of money! ### 1/5 — Not Playable ... Crap *2019-07-25, version 1.0.0* The scanner is a frequently used feature in this game and does not work on iPad ... game is broken, don’t buy. ### 2/5 — Leider von mir nur 2 Sterne *2019-07-23* Leider von mir nur 2 Sterne da ich meine App garnicht mehr öffnen kann seit heute schade es hatt echt Spaß gemacht! Bitte um Behebung!!!!! ### 4/5 — Great game *2019-07-22, version 1.0.0* I enjoyed every minute of it. Very different loved the games ### 2/5 — Lots of potential *2019-07-21* Most scenes are way too dark. To succeed I would have to play in a closet. Forced to use hint button constantly. Many actions make no logical sense so there is no way but luck to figure them out. Beautiful scenery but glad I only paid 3 bucks for it. ### 1/5 — Not good *2019-07-21, version 1.0.0* Game won’t open once purchased. I would like a refund please ### 1/5 — A lot of glitches *2019-07-21* I’ve played dozens of games, this game is by far the worst I have ever played. Extremely irritating, stupid mini games you’d need X-ray vision to solve. I enjoy getting in bed in the pm grabbing my iPad and playing a game it’s very relaxing, I’ve been nothing but frustrated and aggravated so far with this circus.. I’m kicking myself for buying this game which was on sale, I NEVER pay full price for any game. So why don’t I just delete the game? I must finish what I started and because there are no games on sale at this time..If you must play this game do not pay full price, you’ll regret it believe me..Be prepared to tap tap tap cuz items you’ll need won’t budge..I’ve wrote one review awhile back cuz I totally dug (I forgot the name) I loved that game gave it 5⭐️ this game doesn’t deserve any stars that is how much I hate this friggin game. It’s a NIGHTMARE 👎🏼🤮🥵 ### 1/5 — Gave up after first 10 mins *2019-07-20, version 1.0.0* Even with hints its still impossible to see the hidden items with the scanner. I didn’t bother to play on after that. ### 1/5 — HOG do not work on iPad Pro *2019-07-20, version 1.0.0* You’re searching for black-on-black lightning bolts. Maybe they worked previously, but now, no way. ### 3/5 — Disappointed *2019-07-19, version 1.0.0* Well... another player did warn that the scanner DID NOT work!! And it does not!!! I thought that it would have been resolved by now. The only way to continue is to keep using the hint button. To think I didn’t take the advise, darn. Paid $3.99 for a game that still has glitches. ### 2/5 — What's with the sale games lately?? *2019-07-19* BF, I have a low budget, so I really rely on your games to go on sale for me to get them. and lately, all of them have been so old that they won’t even have customizable options. But I haven't even seen any iPhone X screen (widescreen) games in a couple of months! Can you please put some newer games for sale again? BF, You guys also don't have two at a time anymore (daily, weekly) on sale for iPhone either. Please start getting back on top of your on sale games. I’m sure we’d all appreciate it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Glitches *2025-12-31, version 1.0.0* Glitch, couldn't finish bonus section ### 1/5 — Where is my purchase of this game? *2024-02-19* I don’t like the fact that when I have purchased a game long ago and When I go to play that game again,I see no purchase found! Where is My purchase history? ### 1/5 — Disgusting *2023-09-20, version 1.0.0* Pay once and own game, not any more. I went to play again after owning the game only to find they can’t find the account. Got my money but don’t want to honour the contract. Plus at least three Mystery Tracker games, including a full one, that is I had to pay before downloading the game, appear to have been remove from the store. ### 1/5 — Very disappointing *2022-12-17* I just paid for this game, and there’s a glitch that won’t let you continue. It seems it hasn’t been fixed despite the glitch being known for years. ### 1/5 — 購入するには注意 *2021-03-06* 無料版をプレー後課金しましたが、そこから先に進めません。 ヒントも出なくなりました。 詐欺です、注意してください。 ### 1/5 — I want my $2.99 back. *2020-10-23, version 1.0.0* That’s all ### 1/5 — Viel zu klein und unlesbar *2020-10-22* Man findet nichts, weil man nichts sieht. Und deswegen tippt man auch dauernd daneben. Für i-phones nicht spielbar. ### 1/5 — Another game that is a disappointment. *2020-10-21* I don’t know what happened to the games that have been developed lately, but they are very hard to play because of frozen screens, hard to play glitches and bad technical issues make it impossible to complete the game. This game is another that I couldn’t complete because of a frozen screen where the hint was useless. I used to look forward to Big Fish latest games, anymore though, the games are a huge disappointment. Get it together Big Fish! ### 1/5 — Worst game I have experienced *2020-10-18, version 1.0.0* This one is a waste of money even at half price. ### 1/5 — После разблокировки до полной версии ничего не работает. Подсказка не работает. *2019-09-16* После разблокировки до полной версии ничего не работает. Подсказка не работает. ## Most praised reviews (10 highest-rated) ### 5/5 — Mystery Trackers: Winterpoint *2024-11-07* I truly love the background music! ### 5/5 — Favorite series *2019-01-04* Always enjoy Elf and the toad. I had fun. ### 5/5 — Seeehr schön😄😄😄 *2017-02-23* Sehr schöne spannende Geschichte, super Grafik. Karte vorhanden. 👍🏻👍🏻👍🏻👏🏼👏🏼 ### 5/5 — Brilliant!! *2017-01-08, version 1.0.0* Love Mystery Tracker series.. All the gadgets and the little dog helper! Great story line .. Game play is very smooth and puzzles tricky enough to keep interest. Only just started this game but so far it's most enjoyable and keeping interest. Great graphics and good speaking characters. Well done BG!! ### 5/5 — Minor glitches- sweet game! *2016-10-25* Good puzzles, awesome graphics, good character interaction, good dialogue. Couple glitches but overall good game. Hope to see more but at a much lower price. ### 5/5 — Challenging! *2016-06-18* I love HOP/adventure games and with this one I was pleasantly surprised at how much I really had to use my brain. Great game! ### 5/5 — Great puzzles. Glad my head scratching at times. *2016-05-25* It was very nice that I got this at 4.99. That's fair for all the hard work that the designers did. I'm a high level fan of FHOs. Love the high tech edge to this! Play it! It's great! ### 5/5 — Интересно! *2016-05-22* Начало очень нравится, присутствует оригинальность, возможно куплю полную версию. ### 4/5 — BUONO *2020-10-17* Bello ma un po’ corto. Mappa molto efficace. Non è possibile recuperare i collectibles mancati durante il gioco. ### 4/5 — Mosaic *2019-10-15* The mosaic door mini game, the bottom right puzzle didn’t work --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*