# myStop Mobile — user reviews > 185 indexed App Store user reviews of myStop Mobile by Avail Technologies, rated 4.40/5 from 12,226 ratings. - Source: https://appshunter.io/ios/app/mystop-mobile/id591959423/reviews - App overview in markdown: https://appshunter.io/ios/app/mystop-mobile/id591959423.md - Rating breakdown: 5★ 9,192 · 4★ 1,000 · 3★ 523 · 2★ 314 · 1★ 1,197 ## What do users think of myStop Mobile? Overall sentiment: negative **Pros** - 🚀 Reliable bus tracking - 👍 Convenient route planning - 🔗 Helpful for commuting **Cons** - 🐛 Frequent bugs and glitches - ⏱️ Inaccurate arrival times - 🔍 Poor map functionality - 🤯 Frustrating user experience **Commonly reported bugs** - App crashes on launch - Zooming and panning issues - Incorrect route and stop information - Connectivity problems **Most requested features** - Improved map interface with customizable views - Ability to save favorite routes and stops - Real-time bus location tracking - More reliable service alerts and updates ## Newest reviews (18 of 185) ### 4/5 — Cannot favorite stops *2026-08-26, version 4.31.7* I try to favorite specific stops but it just kicks me out of the app, I deleted the app and redownloaded but it did not work ### 2/5 — Poorly optimized app *2026-08-26, version 4.31.7* App crashes every time you try to save a stop ### 3/5 — App keeps crashing *2026-08-07, version 4.31.7* Love the app but recently it keeps crashing every time you try to mark a bus stop as a favorite. Please fix this issue to bring stability back to the app. Thank you ### 2/5 — App crashes when trying to click on star for favorite stops *2026-05-18, version 4.31.7* Please update app more often ### 2/5 — *When* it works…:( *2026-04-24, version 4.31.7* It’s helpful. Too frequently it simply doesn’t. The route lines are missing so it just shows a display of stop dots, without reference to the routes. Apparently the drivers have to manually log in in order for the gps to operate. If they don’t, or fail to do it properly, you have no idea where the bus is. Also the stop info refresher hangs up horribly so good luck. ### 2/5 — Zoom go boom *2026-03-30, version 4.31.7* The map won't stay zoomed in long enough to choose a stop! It works fine on the web site so I just use that. Thought maybe the update would fix the zoom, but in light of all the recent bad reviews saying it doesn't work at all after updating, I'll just stick with the web site. ### 1/5 — Unreliable *2026-03-08, version 4.31.7* Unreliable for tracking. ### 3/5 — App crashes *2026-03-04, version 4.31.7* It’s a super helpful app. When it works properly and doesn’t crash. When I select a stop and favorite it, it crashes and never saves it. ### 3/5 — Too much crashing *2026-02-28, version 4.31.7* App kicks out selecting bus routes making it unable to track buses ### 1/5 — Bus *2026-02-20, version 4.31.7* The bus is never accurate and it always glitching when I need the bus. it sometimes never pops up when I need it the most ### 1/5 — Used to work great… *2026-01-28, version 4.31.6* Nowadays, this app will ask permission for location, will locate my transit authority, then will give a message to let me know I’m ready to get real time updates… and stalls out. There’s no button to proceed, there’s no other option at all. But every time I close and reopen the app, it does the same process over and over. I’ve deleted and redownloaded, and it’s still the same for months I’d love to upload a video or screenshots here but I can’t ### 2/5 — Consistently Unreliable *2026-01-27, version 4.31.6* Bus routes I pick to see don’t have the buses actually shown, so it’s hard to see if I’ve missed the bus or it’s running late. Tried deleting and redownloading the app but it doesn’t fix. ### 1/5 — So many problems *2026-01-16, version 4.31.6* So many problems ### 1/5 — Update busted the app *2026-01-03, version 4.31.6* You know that update yesterday busted the app, right? ### 1/5 — Used to work great… *2025-12-21, version 4.31.5* Nowadays, this app will ask permission for location, will locate my transit authority, then will give a message to let me know I’m ready to get real time updates… and stalls out. There’s no button to proceed, there’s no other option at all. But every time I close and reopen the app, it does the same process over and over. I’ve deleted and redownloaded, and it’s still the same for months ### 2/5 — app glitch *2025-12-20, version 4.31.5* The bus app stops working after a certain amount of hours and I’ve been waiting for the bus for an hour to not see a bus come by ### 1/5 — No info *2025-12-06, version 4.31.5* No bus information, drivers never login to the app. Bus is never accurate with times. ### 1/5 — Park city bus *2025-11-28, version 4.31.5* Need to be fixed we don’t get accurate updates for the bus ## Most critical reviews (10 lowest-rated) ### 1/5 — Most useless thing ever *2026-08-26, version 4.31.7* This app is so bad it stops working when you need it most its so unreliable sometimes it works most times it doesnt, i cant tell when my bus is coming and if you press the wrong thing it suddenly stops working and nothing moves. 96% of the time it doesnt let you select more routes and when it finally does it doesnt show them. It desperately needs to be updated. ### 1/5 — This app sucks! *2026-08-03, version 4.31.7* It’s super helpful how the best will be sitting in one spot on the app and not moving and then all of a sudden jump forward a mile and a half. NOT ### 1/5 — Absolute joke *2026-06-24, version 4.31.7* Terrible interface, and when I entered a route I was simply redirected to Google Maps. ### 1/5 — If only… *2026-05-30, version 4.31.7* This app used to be good. But with recent updates, both firmware and software, the scrolling is buggy at best, only minute by minute polling when you scan every 5 seconds for any updates for transit API’s. A total mess. Now using a self hosted docker instance that totally replaces this app. Done with it. ### 1/5 — Buggy app *2026-05-11, version 4.31.7* Is not very responsive and crashes when you favorite stops ### 1/5 — Bad app *2026-04-21, version 4.31.7* The app is suppose to show where the busses are and how long it’ll take before they get to a stop. The ONE route I need to keep my eye on doesn’t show the busses and the times are incredibly unreliable. Please fix as soon as possible or recommend a better app to use ### 1/5 — Doesn’t work well on iPhone *2026-04-10, version 4.31.7* When you go to select route it gives you an unscrollable list of routes. When you swipe up on the section to set the focus/increase the length of the list it is still unscrollable and cuts off the last route before needing to scroll. It’s just white after the half last route. Literally unusable ### 1/5 — Awful *2026-04-09, version 4.31.7* Constantly crashing and can’t see buses in app. ### 1/5 — Full of bugs, and crashes *2026-03-30, version 4.31.7* Everytime i use this app it doesn’t respond to touch in some way or another, they advise live tracking on the busses, bus ive had it be incorrect every time i use it for route 48 intercity transit. i have an iphone14 pro and somehow this app barely functions. I have no issues with my phone whatsoever btw ### 1/5 — Full of bugs, and crashes *2026-03-26, version 4.31.7* Everytime i use this app it doesn’t respond to touch in some way or another, i have an iphone14 pro and somehow this app barely functions. I have no issues with my phone whatsoever btw ## Most praised reviews (10 highest-rated) ### 5/5 — Absolute slop of an app *2026-07-23, version 4.31.7* It will not work after 2 years of using this app it constantly degrades itself. No matter what I do, delete i, it still will not load. Don’t get me started on the bus drivers PASSING you at the bus stop. Stan RT Modesto needs to lock in. So does there app. Literally will not load on mine or my girlfriends app. This app slowly gets worse and worse everyday ### 5/5 — Durham Mobility *2026-03-21, version 4.31.7* Good application recommend for Durham NC ### 5/5 — Now it’s great!! *2025-07-01, version 4.31.5* Now the app recognizes my iPhone larger text setting. I don’t know when the update was made, but since this app gives me the most route options I’m glad I didn’t give up on it. Much thanks to the developers. ### 5/5 — No longer Sloppy! *2025-04-09, version 4.31.3* Update! After years of frustration with this app, they finally got it right! What I found out though was that I didn’t see the new improvements until I deleted the app and reinstalled it. This is a bit of a flaw in itself but the benefits make the app much more useful. It no longer automatically zooms out and a recent upgrade had caused the underlying map disappear. But all that’s fixed now! And the feature that kept me using it was the live bus progress updates which I haven’t found in any other bus app. Very pleased now! Previous Karenesque post: One of the most useful features of this app is the real time updates of where my bus is. Soon after I started using this app, however, I found that it frequently zoomed out of the magnified view that I set. The developer said that it only did that when I looked at another app and left MyStop in the background or if I let my phone go to sleep and it was normal for a mapping app to do so (not true since no other mapping app does this that I’ve observed). Regardless, I found this functionality manageable if still obnoxious. A recent upgrade to the app has made it far worse, however - now it zooms out every time the map updates. This is really annoying. When I use the app. I want to be able to narrow the view down to the part that’s relevant to me - I don’t want to be forced to view the whole route. The feedback function doesn’t work, either. A simple text message never uploaded even at home with 5g WiFi. And then I found that the captcha contact form on their website didn’t work either. As a former programmer myself, this all strikes me as very sloppy development. ### 5/5 — Link in a blink *2025-01-21, version 4.30.10* The Wenatchee public transportation system must be the best in our country. Not having to deal with passes and fares is good. I find the bus more convenient than digging my car out of the garage. ### 5/5 — Always on time! *2025-01-17, version 4.30.10* You can set your watch by the bus schedule! It is always on time and the drivers are very courteous! ### 5/5 — Love the app *2024-10-22, version 4.30.8* Very helpful since I don’t have a vehicle makes it very easy and helps with getting to a stop ### 5/5 — Acadia NP *2024-09-12, version 4.30.8* Great way to get around the beautiful park. Drivers and volunteers are great and very helpful. ### 5/5 — Ginny Derome *2024-08-24, version 4.30.8* Track my bus does good by me!!! Live bus arrival is good too! 08/2024 ### 5/5 — It doesn’t track *2024-06-17, version 4.30.8* I think the for the last 3 weeks it has not been possible to track the Connection Citrus buses, included the time when the next bus is coming at each stop. It would be very helpful if you fix this --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*