# MySudo - Identity Protection — user reviews > 434 indexed App Store user reviews of MySudo by Anonyome Labs, Inc, rated 4.70/5 from 15,636 ratings. - Source: https://appshunter.io/ios/app/mysudo-identity-protection/id1237892621/reviews - App overview in markdown: https://appshunter.io/ios/app/mysudo-identity-protection/id1237892621.md - Rating breakdown: 5★ 12,938 · 4★ 1,331 · 3★ 627 · 2★ 292 · 1★ 448 ## What do users think of MySudo? Overall sentiment: neutral **Pros** - 🚀 Solid product - 🔒 Exceptional privacy app - 👍 Great private communications app - 👍 Indispensable in 2023 - 👍 Awesome! - 👍 Outstanding product - 👍 Exactly what I've been looking for - 👍 Best privacy app - 👍 Excellent for signups and international calls - 👍 Very impressed - 👍 Excellent communication technology **Cons** - 🐛 Unusable - 🐛 Frustrating to use - 🐛 Broken web page links - 🐛 Desktop app doesn't work - 🐛 Worst scam app ever - 🐛 Caution: once installed, the data can't be removed or reset! - 🐛 Doesn't work with VPN - 🐛 Waste of money - 🐛 Denial and gaslighting - 🐛 Fake privacy - 🐛 Glitch king - 🐛 Unreliable and a pain to use - 🐛 Hate this app I wished I never started it - 🐛 Missing old Sudo - 🐛 VoIP does not work - 🐛 Occasional crashes - 🐛 High battery consumption **Commonly reported bugs** - Phone number can not receive verification codes - Locked out no passcode reset - No Canadian numbers - Doesn't support Aus even though they state they do - Login screen freezes - Incompatible with older devices **Most requested features** - Search engines and offline video download - Group messaging for non-Sudo numbers - Cross compatibility in Apple Ecosystem - Dark mode option - Advanced analytics dashboard ## Newest reviews (12 of 434) ### 3/5 — Looks promising, needs opt out *2026-08-04, version 2.16.0* I’m new to the app and have been excited to get everything set up so I can fully utilize the features. The emphasis on privacy protections is really great. One thing I don’t like is the spam-like notifications. Since I haven’t activated a subscription yet, I periodically get notifications asking me to make a purchase. I don’t see any way to opt out of the marketing notifications in the app settings. The challenge is if I turn off all notifications in my iPhone’s settings app, then the app really loses some genuinely beneficial features. ### 2/5 — Many issues *2026-07-15, version 2.15.2* I’ve been using the app for about a year and there always seem to be issues. For the longest time the app was ridiculously slow and didn’t play nice with my vpn no matter the settings. Now, text messaging hasn’t worked for over a week. I’ve sent emails to support and never hear back. The app says the messages are delivered but it’s a lie. You can’t reply on this service. ### 2/5 — Terrible first impression *2026-07-13, version 2.15.2* My first two weeks with this app were spent messaging two separate customer support email chains every other day because over and over, nothing would work, so every single step of setting this stuff up I had to message customer support. If you're in a hurry, definitely use something else. Also, virtual credit cards can only be used with auto-fill. They cannot be used with Apple Pay or tap to pay. ### 5/5 — BEST APP FOR BUSINESS!! *2026-06-27, version 2.15.1* Never locked down to one phone ever again! ### 5/5 — Nice app *2026-06-22, version 2.15.1* Great for additional numbers ### 4/5 — Add option to delete blocked numbers *2026-06-22, version 2.15.1* I would give 5 stars but can you please create an option where you can delete blocked numbers and they remain blocked but I can’t see them? Also, there is an error when I end a call, I have to either put my phone on airplane mode or literally reset my network because the calls aren’t actually ending. I’ve heard this from other peoples voicemails they’ve left within the app as well- it’s not one sided. Thanks! ### 3/5 — Straightforward *2026-06-21, version 2.12.2* Very easy to use, and on topo of that gree ### 5/5 — Innovative *2026-06-21, version 2.15.1* This happens for extremely helpful for various forms of communication and protecting privacy online. I recommend to everyone ### 5/5 — awesome app *2026-06-19, version 2.15.1* I love love love using this app!!! ### 5/5 — NO phone number or email required. Ad Free. 5★! *2026-06-18, version 2.15.1* Having paid for several “2nd phone number” and “texting” apps, I wish I had known about MySudo sooner and saved myself the trouble (I’m looking at you, texting app with the white phone icon on purple background!). If you need a long term phone number, skip those apps and give MySudo a try. My incoming and outgoing calls are always of good quality and have not experienced any problems with text messages or emails. Most of all, I appreciate MySudo’s CLEAR PRICING and EXCELLENT support team. Depending on your time zone, you may even receive a response from MySudo support within the hour as I have. The only glitch I encountered was ONE phone call with lag and echo, however it was followed by another call which was of better quality. MySudo support was quick to respond along with some suggestions—that alone warrants 5★! Though not surprising as they have always responded promptly to my queries. As it turns out, the simultaneous issues I was experiencing with my VPN service was the likely culprit (yes you, VPN service with over 19,000 servers). As a SudoPro subscriber, I encourage anyone looking for a free chat/messaging app, free email or browser to consider trying MySudo. For those in search of an inexpensive and dedicated VoIP phone service or second phone number, look no further. MySudo has been a reliable service for me and I will continue to recommend it. ### 2/5 — Not reliable abroad *2026-06-05, version 2.15.0* I was drawn to the privacy focus of MySudo and decided to use it abroad with some friends traveling with me. Some in the group had iPhones, others had Android. We used eSIM-equipped phones and often had problems with MySudo messages being delayed by minutes or even hours. The Android users did have WhatsApp in common and of course the iPhone users had iMessage. WhatsApp and iMessage were MUCH more reliable with messages arriving near immediately. When sharing photos from my phone’s photo album to MySudo messages, I would get a “failed to create” alert, which was very annoying. In addition, MySudo’s UI isn’t very appealing or intuitive. I want to love MySudo for its stance on privacy, but it’s such a chore to use. With seemingly better private messaging apps, I don’t have much reason to stay. ### 5/5 — Gillian *2026-05-26, version 2.14.2* 🐄 🐮 Cowboy 🤠 Boots 🥾 Boots 👢 Ghost 👻 Face Mask 😷 ## Most critical reviews (10 lowest-rated) ### 1/5 — Deactivated *2026-07-26, version 2.15.2* I used it a few times with online retailers. Then forgot about it. I recently reopened it and found my account was deactivated due to a TOS violation. I barely used it. ### 1/5 — IF YOUR PHONE BREAKS YOU LOSE EVERYTHING PERMANENTLY *2026-07-17, version 2.15.2* IF YOUR PHONE BREAKS YOU LOSE EVERYTHING PERMANENTLY. My 2 backups failed. Mysudo needs a better safeguard if a phone breaks or is stolen. ### 1/5 — The one thing they make you pay for *2026-07-14, version 2.15.2* And it’s the one thing that people get the app for. They make you pay to get a private number? And it’s subscription-based not even a one-time payment. Ridiculous. Money hungry. Pathetic. Won’t be downloading, I will just find a free version that does the exact same thing. ### 1/5 — Trash *2026-07-10, version 2.15.2* They take your money, let you set up an account, and then block you immediately. I have never been scammed harder in my life. ### 1/5 — Bloated Feature Creep App *2026-06-28, version 2.15.1* Does a lot of stuff not very well. I get push notifications for messages, open the app, it doesn’t load. Try again, there are no new messages and the push notification is gone. Heavy fail. ### 1/5 — 𝘕𝘰𝘯 𝘧𝘶𝘯𝘤𝘵𝘪𝘰𝘯𝘪𝘯𝘨 *2026-06-26, version 2.15.1* 𝘐𝘵 𝘸𝘰𝘯'𝘵 𝘦𝘷𝘦𝘯 𝘭𝘰𝘢𝘥 𝘰𝘳 𝘰𝘱𝘦𝘯 ### 1/5 — Slow mode *2026-06-15, version 2.12.2* Why is the app slow to open now ? I have been using this app for over a year now . But now are days it’s takes longer time to open and slow SMH ### 1/5 — VPN Compatibility Broken *2026-06-04, version 2.15.0* I've been a paying customer for 4 years without issues, but a recent update has completely broken VPN compatibility. When connected to reputable VPN services, the app disables ALL functionality: calling, texting, voicemail, and email. This was never a problem before. The timing is suspicious. The company now offers its own VPN, and suddenly third-party VPNs that worked perfectly for years are being blocked? This feels intentional and anti-competitive. I rely on privacy tools to protect my communications. Forcing users to choose between your app and their preferred VPN security is unacceptable. If this isn't resolved within the week, I'm cancelling my subscription and moving to a competitor that respects user privacy choices. Fix your VPN compatibility or lose long-time customers. ### 1/5 — Not private or functional *2026-05-19, version 2.14.2* This isn’t ANYTHING like it’s advertised. I paid for the subscription and can’t even use the service. They will verify your identity and then charge your credit card a dollar. All just to tell you that they can’t authenticate your “funding source” so you can’t use their virtual cards. What a waste of my time and money with this ridiculous BS. Verifying my identity I wasn’t expecting either. So much for actual privacy. The app most definitely is collecting and selling our data because why else would downloading an app be necessary? You can’t just use it from the website. Complete fraudsters who are the exact opposite of what they claim. I’m so disgusted. ### 1/5 — No support. *2026-05-07, version 2.14.2* Support is totally MIA, even on paid accounts. Sad. ## Most praised reviews (10 highest-rated) ### 5/5 — Disappointing for AU numbers *2026-08-20, version 2.16.0* I love this application, and the phone masking services it provides. Backed by an Aussie founder, but no love for the down under why? ### 5/5 — Looking forward to big things *2026-08-15, version 1.8.0* Love having the convenience of the desktop for using MySudo during while at work. It’s becoming a genuine ecosystem alternative to big tech. Give us desktop messaging next!! Please :) ### 5/5 — Great start, privacy-focused and practical *2026-08-08, version 2.16.0* I’m still new to MySudo, but I’ve really liked it so far. The privacy focus is a big plus, setup was smooth, and I’m glad there’s an iPad app too. I’m on the three-Sudo plan and have mainly used the phone numbers, which have worked well. I was especially impressed that verification codes autofilled just like regular texts. I also appreciated being able to turn off the Team Sudo updates and stop the more promotional notifications. Overall, a really solid start. ### 5/5 — Best phone number *2026-08-07, version 2.16.0* By far the best phone number app I know . I give you ### 5/5 — Excellent VOIP & Customer Service *2026-08-02, version 2.15.2* Very supportive customer service department and the app functions very well for calls and messages. VPN spoofed a location outside of the US and they were gracious and patient to work with me to unlock my account. Be aware of this with VPN usage, but highly recommend as I tried most every VOIP service and MySudo appears to be the front runner for ease of use and setup. Thanks sudo team! 🙏🙏❤️❤️ ### 5/5 — Needs native desktop support *2026-07-22, version 2.15.2* At title says ### 5/5 — Hidden Saviour *2026-07-19, version 2.15.2* This app offers great identity protection security and makes me feel safe when interacting with platforms or other users due to the facilities it offers. ### 5/5 — Phone Number Can Not Receive Verification Codes *2026-07-01, version 2.15.1* Everything Is Working Fine But The Phone Number I Got for A Year is Not Being Accepted And Does Not Receive Verification Codes I Hope You Guys Can Fix This You Have Something Good Going On Here Thank You !! ### 5/5 — Awesome *2026-07-01, version 2.15.1* Game great ### 5/5 — 5 star Email *2026-06-29, version 2.15.1* Excellent option for shopping chatting and business. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*