# mySugr - Diabetes Tracker Log — user reviews > 3,279 indexed App Store user reviews of mySugr by mySugr GmbH, rated 4.70/5 from 32,615 ratings. - Source: https://appshunter.io/ios/app/mysugr-diabetes-tracker-log/id516509211/reviews - App overview in markdown: https://appshunter.io/ios/app/mysugr-diabetes-tracker-log/id516509211.md - Rating breakdown: 5★ 26,344 · 4★ 4,003 · 3★ 1,019 · 2★ 433 · 1★ 816 ## What do users think of mySugr? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient data tracking - 💡 Helpful features like estimated A1C - 👍 Integrates with other health apps - 👍 Motivating and engaging - 👍 Useful for sharing data with doctors **Cons** - 🐛 Connectivity issues with some devices - 🔍 Limited customization options - 💰 Paid version required for some key features - 🙄 Annoying monster animation - 🔍 Confusing or cluttered interface in some areas **Commonly reported bugs** - Syncing issues with some glucose meters - Persistent notification bugs - Crashes or freezes on certain devices **Most requested features** - Add bolus calculator for insulin dosing - Improve data visualization and reporting - Allow more customization of tracked data and interface - Integrate with more devices and apps - Add support for tracking other health metrics (e.g. blood pressure, weight) ## Newest reviews (18 of 3,279) ### 4/5 — Blood sugar *2026-08-26, version 3.145.0* Does what I need ### 5/5 — I love, love this app *2026-08-25, version 3.144.0* So easy to use I am using this also to keep a note of my blood pressure under notes. There is an icon for every situation. I have only been using it for a week and I’m sure there is plenty more to learn. I am Type 2 and and it is great to be able to comment on foods that made my reading high. I used to write it all in a book. This is sooo much easier. ### 5/5 — Review *2026-08-25, version 3.142.0* Excellent product - easy to use ### 5/5 — D. Raymond *2026-08-24, version 3.144.0* Awesome job thanks. I’m very happy with the results and the process of getting the job done because it is easy to do and understand.Thanks again for making life easier for me to do this all by myself. Aloha. ALWRIGHT. 🤙 ### 5/5 — Sugar *2026-08-24, version 3.142.0* Great ### 5/5 — Helpful *2026-08-24, version 3.142.0* Tracking my foods and glucose levels in one place is very helpful. Makes it easier to stay focused. ### 5/5 — I love it! *2026-08-23, version 3.142.0* This has helped me track my blood sugars so well. Having it on my phone and being able to see trends. I can also download a PDF to share with my doctor which is awesome! ### 5/5 — Eswin *2026-08-23, version 3.142.0* Nivel de Azúcar ### 5/5 — رائع *2026-08-23, version 3.142.0* مفصل وسهل الاستخدام ### 5/5 — Easy *2026-08-23, version 3.144.0* Easy to setup and use. Took a lot of the anxiety out of the diabetes beginnings. ### 5/5 — BiG BG HELPER *2026-08-23, version 3.144.0* With both my parents having very poorly managed diabetes and my BG numbers rising at every 6 month doctor’s visit, it was time to get serious. With the mySugr app I have been able to drop my A1C number and avoid having to go on aggressive daily medication where I would also have to track my lows! No matter what stage of the disease you are at I strongly recommend the MySugr app! Also as a bonus there are no annoying ads trying to get your attention! BEST WISHES! FX ### 5/5 — Great tracker *2026-08-23, version 3.142.0* I highly recommend this app to all needing a free way to track your progress with diabetes management ### 5/5 — Very helpful app *2026-08-23, version 3.142.0* I enjoy using this app, a very convenient way to be on top of keeping an eye on my sugar level. Highly recommended. ### 5/5 — Level going down *2026-08-23, version 3.142.0* I’m loving the meter. It helps me keep track of my numbers and food I’ve ate. It helps me to know what food spikes my levels up. Helping me stay on track. ### 5/5 — Ease of use *2026-08-23, version 3.142.0* This app is super user friendly. It Bluetooth pairs with the glucometer so it imports test results on its own. ### 5/5 — Sugar rush *2026-08-23, version 3.142.0* Easy to use and comprehensive great tool to keep me on track to avoid full blown type 2 having a insulin resistance diagnosis ### 5/5 — Best App *2026-08-22, version 3.142.0* It has many options to enter in like type of food, exercise time, can upload pictures ### 5/5 — Very helpful *2026-08-22, version 3.144.0* Makes logging so easy ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t update. *2026-08-25, version 3.108.0* App bricked itself requiring an IOS version my phone doesn’t support. ### 1/5 — FAIL - Multinational in 2026 *2026-08-22, version 3.144.0* I live in Canada, United States and travel the globe. My phone is American iPhone 16 Max Pro and fully updated. I called Roche twice and they said the Accu-Check Guide Me only works in America. Cmon in 2026, my smart devices work everywhere!!! How long have you been hosing people with this app &/or device? I don’t expect you to contact me, even though you have my contact information ### 1/5 — What’s going on with the syncing? *2026-08-22, version 3.142.0* 6 months and the meter is malfunctioning. Current readings reads as “yesterday “ . I have had to reset various times. ### 1/5 — Last update needs fixing ! *2026-08-15, version 3.142.0* I liked the MySugr app until the update last month. Now whenever it imports my blood sugar ratings from my glucometer , each time the reading is shown on the app as imported “yesterday “ not “today”. My glucometer has the correct date and time as does my iPhone. Please fix this !! ### 1/5 — Latest update ruined timeline *2026-08-14, version 3.142.0* I have tried several times through feedback to get this glitch fixed! All my entries for today are marked yesterday. I do appreciate the larger times (I no longer have to screenshot my entry so I can see the time) but the timeline is important too! Please fix this glitch! It’s very annoying for an otherwise great app! UPDATE 8/13/26: When will you update to fix the “YESTERDAY” issue? Please?! ### 1/5 — Bolus calculator is of- again!!! *2026-08-12, version 3.142.0* Without any warning bolus calculator is “suspended “ as I need to ge the new version of the app. Give me a warning and chance to update, not just put me in front of the fact! I am about to go for 3 h meeting , my sugar is up and I do not have time to figure out how to update the freaking thing! Very poor customer service ### 1/5 — So disappointed *2026-08-10, version 3.142.0* This app is hard to read, and it’s too busy to pare down to find the basics. The monitor’s data doesn’t sync automatically with the app. Sometimes data doesn’t show up for days. Because there’s no accompanying web interface, it’s difficult to see the “full picture” on the phone, but the app offers no good alternative. I miss my old monitor and app. :-( ### 1/5 — Sugr Review *2026-08-10, version 3.142.0* Software is spotty. Phone won’t connect with the meter. Both iPhone 16 and android. ### 1/5 — WTF *2026-07-31, version 3.142.0* Now needs sign in with random password assigned by the website with no access to your app ### 1/5 — What happened? *2026-07-30, version 3.142.0* I have been using this app for years and I have found it very good. In the last few weeks the daily averages are wrong or off by a day, depending on how you look at it. There are two “yesterday” entries which is strange. The extra section “statistics-Today’ is correct, but the section below aught to either today or yesterday, but not two yesterday’s in a row! Please fix. No place on the support page to enter this. Note: you only get two yesterday’s part of the time, then you get an average for the wrong period of time. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing! *2026-08-26, version 3.144.0* I’ve sworn by this company / brand for years! ### 5/5 — MySugar App *2026-08-26, version 3.144.0* One of the earliest devices and apps to navigate. Device tests the blood glucose levels and upon shutting down transfers that information to your phone for the app to store. In the app measurements are calculated and displayed in easy quick glance numbers that are simple as well as easy to understand. I recommend this to anyone who is tired of having to log results multiple times or is looking for an more simple way of doing things. ### 5/5 — Good App *2026-08-26, version 3.142.0* Easy to use, uploads data automatically if phone is close, and track trends over up to 90 days. Everything I need in a monitoring app. ### 5/5 — Great app *2026-08-26, version 3.142.0* Does it all ### 5/5 — Not bad *2026-08-26, version 3.142.0* Like the app even if I don’t have diabetes.. but they don’t have an early morning button or a button that’s maybe with other meds.. but other than that I like it and that it connects with my device ### 5/5 — Aug-2025 *2026-08-26, version 3.142.0* 001 ### 5/5 — Good Tracking Product *2026-08-26, version 3.144.0* As a Type 2 diabetic, I find this product invaluable in tracking my diabetes journey. The number of fields available, as well as its ability to import information from other products makes this product a very important diabetes tool. ### 5/5 — Helpful *2026-08-25, version 3.142.0* Very accurate and helpful ### 5/5 — mySugr *2026-08-25, version 3.142.0* Diabetes insulin and diet resource ### 5/5 — Diabetes *2026-08-25, version 3.144.0* Simple great device --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*