# mySukoon

> Insurance management app for health and motor coverage. (iPhone/iPad app by Oman Insurance Company.)

- Source: https://appshunter.io/ios/app/mysukoon/id1232173852 (this page in markdown: same URL + `.md`)
- Developer: [Oman Insurance Company](https://appshunter.io/developer/983500776)
- Category: Medical
- Price: Free
- Rating: 3.00/5 from 21 App Store ratings · 73 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 64 MB
- Languages: American English
- Released: 2017-05-05
- Data updated: 2026-09-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mysukoon/id1232173852/reviews.md

## What is mySukoon?

Designed with convenience, accessibility and customer-first experiences in mind, the mySukoon app helps you manage your insurance anytime, anywhere. mySukoon is your one-stop destination for insurance. Whether you're managing your Health or Motor plans, exploring Sukoon's products, purchasing a new policy or tracking a claim, everything you need is now just a few taps away. 

How mySukoon helps you:

1. Access policy information instantly and upload relevant documents when needed throughout your claims journey 
2. View, download and share your digital Health Card 
3. Submit, track and manage claims in real time
4. Search your network of healthcare providers and navigate to them with integrated directions 
5. Get support quickly through self-service tools and easy access to assistance 
6. Get insured in minutes, right from your phone 
7. Flexibility to add products when life changes

## Key features

- Access and update insurance plan details
- View and share digital health card
- Submit, track, and manage claims
- Locate network providers with navigation
- Get customer support

## Recent user reviews (10 of 73)

All indexed reviews: https://appshunter.io/ios/app/mysukoon/id1232173852/reviews.md

### 2/5 — No new apps please!

*2026-08-07*

Just another way to make people work for their insurance companies and not be user friendly!

### 1/5 — Awful

*2026-07-23*

Awful

### 1/5 — So badly designed/organised

*2026-07-10*

It’s so hard to understand things on the app

### 5/5 — Works Great for Claims

*2026-04-06*

Truly paperless claim system.

### 1/5 — Uselessness at its best

*2026-03-23*

The app is useless and Sukook force you to download it by refusing to give you information over the phone or on their very useless website. It’s amazing how a company like this is allowed to operate in the healthcare space

### 1/5 — Awful

*2026-02-20*

Terrible app, slow, difficult to use, clunky, unresponsive, misleading UI, inexplicable decisions such as making IBAN unseen whilst typing. Almost as though it is made deliberately difficult to make claims.

### 1/5 — Bad UX

*2026-02-18*

Can’t add multiple photo documents to each claim category. Only an option to take 1 photo for invoice. Does not work for a 3 page invoice. V poor app with bad customer experience

### 4/5 — اللغة

*2026-02-13*

يحتاج للغة العربية خاصة انه نحنا في دولة الامارات العربية

### 1/5 — Cumbersome app

*2026-02-10*

Difficult to use not user friendly it shows errors to proceed without showing what exactly need to be done

### 4/5 — Cool App

*2026-01-16*

Very easy to reimburse thanks to Sukoon

## Frequently asked questions about mySukoon

### What can I do with the mySukoon app?

The mySukoon app allows you to manage your insurance plans, including accessing and updating details, viewing your digital health card, submitting and tracking claims, and finding network providers with navigation. You can also get support and answers to your questions.

### Who is the mySukoon app for?

This app is designed for customers of Sukoon Insurance who have either health insurance or motor insurance coverage. It aims to provide a convenient way to manage their policies and access relevant services.

### Is the mySukoon app free to use?

Yes, the mySukoon app is available for free. There are no in-app purchases or advertisements mentioned, indicating a free service for Sukoon Insurance customers.

### How can I find a doctor or hospital using the app?

The app features a provider locator that allows you to find and locate providers within your network. It also offers turn-by-turn navigation to help you reach your chosen provider easily.

### Can I manage my motor insurance through this app?

Yes, the app has been redesigned to allow motor insurance customers to manage their coverage directly through the app, in addition to health insurance customers.

## Version history (last 5 releases)

### 9.0.4 — 2026-08-27

Bug fixes and enhancements.

### 9.0.3 — 2026-08-21

Bug fixes and enhancements.

### 9.0.2 — 2026-08-14

We have redesigned and enhanced the app to make managing your insurance simpler, faster and more intuitive.

What's New​‌
Enjoy a smoother, more intuitive experience with faster access to the services that matter most
Discover and purchase Sukoon insurance products through a seamless digital journey
Save time with enhanced claims servicing, easier document uploads, and improved self-service capabilities​‌

For added convenience, you can sign in securely using biometric authentication or UAE PASS. Download today and explore a smarter way to manage your insurance.

### 8.0.0 — 2025-11-08

INTRODUCING SEAMLESS SIGN IN TO MYSUKOON APP USING UAE PASS 

We’re excited to share that members can now sign in to the mySukoon App with the following key features:
    - Government-Verified authentication
    - Access in a few simple clicks
    - No passwords needed

### 7.0.1 — 2025-07-14

Minor fixes and improvements

## Apps similar to mySukoon

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ihmsonline](https://appshunter.io/ios/app/ihmsonline/id1660390700) | — | Free | Medical |
| [ポケット埼歯](https://appshunter.io/ios/app/id1660164060) | — | Free | Medical |
| [东莞健安医药](https://appshunter.io/ios/app/id1639081500) | — | Free | Medical |
| [Prescribing Companion App](https://appshunter.io/ios/app/prescribing-companion-app/id1643880020) | — | Free | Medical |
| [牙荷-商家](https://appshunter.io/ios/app/id1637593140) | — | Free | Medical |
| [TUA Member](https://appshunter.io/ios/app/tua-member/id1634143140) | — | Free | Medical |

## More apps by Oman Insurance Company

- [Livfit wellness](https://appshunter.io/ios/app/livfit-wellness/id1223453725)
- [Learnwithsukoon](https://appshunter.io/ios/app/learnwithsukoon/id1564288048)

All apps by Oman Insurance Company: https://appshunter.io/developer/983500776

## Related topics

[sukoon](https://appshunter.io/ios/topics/sukoon) · [sukoon insurance](https://appshunter.io/ios/topics/sukoon-insurance) · [my sukoon](https://appshunter.io/ios/topics/my-sukoon)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
