# MySupplyChain Track & Trace

> Track DHL Supply Chain orders and shipments with live updates. (iPhone/iPad app by DHL Supply Chain.)

- Source: https://appshunter.io/ios/app/mysupplychain-track-and-trace/id1339207600 (this page in markdown: same URL + `.md`)
- Developer: [DHL Supply Chain](https://appshunter.io/developer/1339207599)
- Category: Business
- Price: Free
- Rating: 2.30/5 from 417 App Store ratings · 102 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 27 MB
- Languages: American English
- Released: 2018-01-29
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mysupplychain-track-and-trace/id1339207600/reviews.md

## What is MySupplyChain Track & Trace?

MySupplyChain Track & Trace is your tool for keeping an eye on your DHL Supply Chain orders. Its main purpose is to give you the latest information and updates on your shipments.

Please note: MySupplyChain Track & Trace only supports orders, processed by DHL Supply Chain. If you're looking to check the status of other DHL shipments (e.g. from DHL Express), please visit DHL.com for more details.

If you require any further assistance then please email us at: FeedbackMySC@dhl.com

## Key features

- Track DHL Supply Chain orders
- Real-time shipment updates
- Latest order information

## What do users think of MySupplyChain Track & Trace?

Overall sentiment: negative

**Pros**

- 🚀 Fast & easy to use
- ⭐ Great app
- 👍 Works great

**Cons**

- 🐛 Buggy and crashes
- 🕰️ Slow and unresponsive
- 🤔 Inaccurate tracking information
- 🤷‍♀️ Unintuitive and confusing
- 🚫 Doesn't work at all
- 💔 Poor customer service

**Commonly reported bugs**

- Login issues
- Tracking numbers not recognized
- Unable to view order details
- Constant crashes and freezes

**Most requested features**

- Allow copying of tracking numbers
- Add ability to nickname orders
- Improve notification system
- Provide more detailed delivery information

## Recent user reviews (10 of 102)

All indexed reviews: https://appshunter.io/ios/app/mysupplychain-track-and-trace/id1339207600/reviews.md

### 1/5 — Ernie

*2026-06-23, version 8.0.54*

The app is useless as you can never get true information on where the parcel is so the app is totally useless . I have used DHL via Ebay and out of 4 cases had 4 failures so the worst courier company i have ever encountered so very poor overall

### 1/5 — Feedback

*2026-04-29, version 8.0.54*

Unable to submit feedback for deliveries

### 2/5 — Not easy to find info

*2026-01-30, version 8.0.54*

Best thing about this app is that the info you need is in there…somewhere. Hard part is finding it. It’s not an intuitive system

### 1/5 — Parts were never delivered to customer

*2026-01-14, version 8.0.54*

Tracking says parts delivered but they did not.

### 1/5 — Clear as mud

*2025-11-21, version 8.0.54*

I much prefer the Australia Post App and service. I have no idea whether my goods have left, are on the way let alone where on the planet or country they may be. DHL you need to vastly improve your service and app. Disgruntled customer who prefers Australia Post.

### 1/5 — Wrong

*2025-11-20, version 8.0.54*

never received a part

### 2/5 — Contact details missing

*2025-11-11, version 8.0.54*

The app does not allow for any contact where a delivery driver decides not to deliver a package

### 2/5 — Never worked for me

*2025-11-06, version 8.0.54*

Never loads any info up.

### 1/5 — Buggy mess!

*2025-09-16, version 8.0.50*

Completely incompetent app that couldn’t tell you which day it is let alone where your package is

### 1/5 — Rate this order doesn’t work

*2025-08-21, version 8.0.50*

Rate this order button doesn’t work. Redownload app and still doesn’t work.

## Frequently asked questions about MySupplyChain Track & Trace

### What does MySupplyChain Track & Trace do?

This application provides users with the ability to monitor their DHL Supply Chain orders. It offers the latest information and real-time updates on the status of your shipments processed by DHL Supply Chain.

### Which shipments can I track with this app?

MySupplyChain Track & Trace exclusively supports orders that have been processed by DHL Supply Chain. It is not designed for tracking shipments from other DHL services like DHL Express.

### Is there a cost to use MySupplyChain Track & Trace?

Based on the provided information, the application is available for free. There are no indications of subscription fees, in-app purchases, or advertisements.

### What if I need help with my shipment tracking?

For any further assistance or inquiries regarding your shipments, you can reach out to the support team via email at FeedbackMySC@dhl.com. They will be able to provide guidance and support for your DHL Supply Chain orders.

## Version history (last 5 releases)

### 8.0.67 — 2026-08-06

Minor updates and security fixes

### 8.0.54 — 2025-09-23

Minor Updates and Bug Fixes

### 8.0.50 — 2025-08-18

References to be visible on the Status page. Minor updates and bug fixes.

### 8.0.21 — 2025-03-17

- Push notifications related bug fixes

### 8.0.20 — 2025-03-04

- Push notifications related bug fixes

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## More apps by DHL Supply Chain

- [DHL Mobilefleet](https://appshunter.io/ios/app/dhl-mobilefleet/id1449828098)
- [My Drive for DHL](https://appshunter.io/ios/app/my-drive-for-dhl/id1612461582)
- [DHL SmartScan](https://appshunter.io/ios/app/dhl-smartscan/id6760455255)

All apps by DHL Supply Chain: https://appshunter.io/developer/1339207599

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*