# MySVEC

> Mobile app for electric cooperative members to manage accounts and report outages. (iPhone/iPad app by dataVoice International.)

- Source: https://appshunter.io/ios/app/mysvec/id1088905795 (this page in markdown: same URL + `.md`)
- Developer: [dataVoice International](https://appshunter.io/developer/657407983)
- Category: Utilities
- Price: Free
- Rating: 1.94/5 from 62 App Store ratings · 41 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 41 MB
- Languages: English
- Released: 2016-03-21
- Data updated: 2026-07-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mysvec/id1088905795/reviews.md

## What is MySVEC?

Take your participation as a member-owner of Shenandoah Valley Electric Cooperative (SVEC) to a new level with the free mobile app that offers a full range of services at your fingertips. Pay your bill, report a power outage, and receive outage-related notifications through this fast, user-friendly app.

Features enable you to:
~Manage and make timely, secure payments
~Report an outage
~Receive up-to-date outage restoration information
~View the area’s outage map
~Contact us by phone or email

This app is designed to provide an additional convenience for you, our member-owner, and serve as another way in which you can be connected to your electric cooperative. It builds on existing resources such as our website (www.svec.coop) and our social media channels, including Facebook and Twitter. During extreme weather or emergency situations, this app also offers another way to contact us and monitor the area’s outage map.

Remember, you are more than a customer of Shenandoah Valley Electric Cooperative. You are a member-owner. Take advantage of everything the Cooperative has to offer by downloading this app. We will continually evaluate your needs and work to exceed your expectations, pursuing opportunities that will benefit you.

This institution is an equal opportunity provider and employer. SVEC supports our armed services and veterans in employment opportunities.

## Key features

- Manage and make secure payments
- Report power outages
- Receive outage restoration information
- View outage map
- Contact cooperative

## Recent user reviews (10 of 41)

All indexed reviews: https://appshunter.io/ios/app/mysvec/id1088905795/reviews.md

### 1/5 — Horrible App

*2026-05-05, version 2.7.0*

Have been trying for about 2 years now. Hoping to be able to add my account, however when I go to put my account number it says that no service account is found then I try my phone number & same thing. I try my wives and the same thing too. I don’t understand how an app can be so bad. In my iPhone no less, which seems to be a trend.

### 1/5 — Dud

*2026-04-21, version 2.7.0*

Worked fine for years but after the last update I just call and pay or go to website. Major inconvenience.

### 1/5 — Updated

*2026-03-20, version 2.7.0*

You updated the app and it kicked me out and now I can’t get back in to see my balance. This is annoying and a pain.

### 1/5 — Tome for an update

*2026-02-11, version 2.6.0*

Horrible app, cant use it to pay my bill, there’s constant glitches, and app always crashes. The app wont load at all. It opens up and just keeps flickering in and out

### 3/5 — Thank you

*2025-04-17, version 2.6.0*

I had updated my iPhone the other day and app was not working. I really liked it for reporting outages and to see outage map. I wrote message to developers about the issue after several days I just looked this am and it is fixed and working again!

### 2/5 — Login in

*2025-03-28, version 2.6.0*

Will not let me login in

### 5/5 — Works fine on my iPhone

*2025-02-06, version 2.6.0*

The poor reviews are from a few years ago. There have been updates since then.

### 1/5 — Negative 5 stars

*2024-06-13*

Horrible app, cant use it to pay my bill, there’s constant glitches, and app always crashes.

### 1/5 — Shenandoah Valley Electric Company app

*2024-04-24, version 2.6.0*

Can’t even download the app to my iPhone. Does not ask me to set up a username and password.

### 1/5 — Really?

*2023-08-13, version 2.4.0*

If you supplied power as poorly as you had your app developed, we’d have no HVAC, and be relying on flashlights every night.

## Frequently asked questions about MySVEC

### What does the MySVEC app do?

The MySVEC app allows members of Shenandoah Valley Electric Cooperative to manage their accounts, pay bills securely, and report power outages. It also provides real-time updates on outage restoration and displays an outage map for the service area.

### What are the key features of the MySVEC app?

Key features include managing and making timely, secure payments, reporting an outage, receiving up-to-date outage restoration information, viewing the area's outage map, and contacting the cooperative by phone or email.

### Is the MySVEC app free to use?

Yes, the MySVEC app is a free mobile application offered by Shenandoah Valley Electric Cooperative to its member-owners. There are no charges associated with downloading or using the app's services.

### Who is the MySVEC app designed for?

This app is designed for member-owners of Shenandoah Valley Electric Cooperative (SVEC). It provides an additional convenience and a direct connection to their electric cooperative for managing services and staying informed.

### How can I report a power outage using the app?

To report a power outage, simply open the MySVEC app and navigate to the 'Report an outage' feature. Follow the on-screen prompts to submit your outage report quickly and efficiently.

## Version history (last 5 releases)

### 2.7.0 — 2026-03-19

Added a new map allowing users to either MapLibre or Google Maps.

### 2.6.0 — 2023-11-30

Updated splash screen and logo.

### 2.4.0 — 2022-09-07

Updated logo on splash screen.

### 2.3.9 — 2019-07-12

MySVEC has been re-designed to be more user friendly and enjoyable to use.

### 2.3.8 — 2016-05-14

Minor UI fixes.

## Apps similar to MySVEC

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Statusfy](https://appshunter.io/ios/app/statusfy/id1503383740) | 2.3 (3) | Free | Utilities |
| [Winchester Utilities](https://appshunter.io/ios/app/winchester-utilities/id1605807955) | — | Free | Utilities |
| [SPEC.coop](https://appshunter.io/ios/app/speccoop/id549417037) | 3.4 (9) | Free | Utilities |
| [Virginia Mobile ID](https://appshunter.io/ios/app/virginia-mobile-id/id6480013606) | 4.6 (8,983) | Free | Utilities |
| [Lingo + MGW CommandIQ](https://appshunter.io/ios/app/lingo-plus-mgw-commandiq/id6446161571) | 4.0 (3) | Free | Utilities |
| [MY CVEC APP](https://appshunter.io/ios/app/my-cvec-app/id1148909133) | 2.0 (3) | Free | Utilities |

## More apps by dataVoice International

- [Outage Entry](https://appshunter.io/ios/app/outage-entry/id872700985)
- [MyCVEC Mobile](https://appshunter.io/ios/app/mycvec-mobile/id926855243)
- [Wise Electric](https://appshunter.io/ios/app/wise-electric/id926865845)
- [CEMC Outage Pal](https://appshunter.io/ios/app/cemc-outage-pal/id984623012)
- [CFU2Go](https://appshunter.io/ios/app/cfu2go/id986969136)
- [Lineman-App](https://appshunter.io/ios/app/lineman-app/id1033682006)

All apps by dataVoice International: https://appshunter.io/developer/657407983

## Related topics

[svec](https://appshunter.io/ios/topics/svec) · [my svec](https://appshunter.io/ios/topics/my-svec)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*