# mySWAN — user reviews

> 4 indexed App Store user reviews of mySWAN by Swan General Ltd.

- Source: https://appshunter.io/ios/app/myswan/id1269437860/reviews
- App overview in markdown: https://appshunter.io/ios/app/myswan/id1269437860.md

## Most critical reviews (4 lowest-rated)

### 1/5 — Claim page not working

*2024-07-30*

The claim page is not working. Please resolve this bug!

**Developer response:** Hello, we are sorry that you're having issues with the app. Can you please call us on 86534 or write to us at mySwan@swanforlife.com. Kindly include a description of the issue you are facing on the app. We will investigate immediately & solve the issue. Thank you. SWAN Team

### 1/5 — Doesn’t work

*2023-04-28*

The registration doesn’t work with the latest OS version.

### 1/5 — Impossible to use

*2022-09-06*

App is impossible to use. Not able to upload a picture for a health claim. Useless

### 2/5 — Performance issues

*2024-09-11*

Performance is real bad.. Face ID won’t work.. UI/UX is okay.. Swan - being a good and big insurance company, was expecting more. They never fix performance issues. Don’t know why..

**Developer response:** Hello, we are sorry that you're having issues with the app. Can you please call us on 86534 or write to us at mySwan@swanforlife.com. Kindly include a description of the issue you are facing on the app. We will investigate immediately & solve the issue. Thank you. SWAN Team

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*