# mySWICA — Customer portal

> Digital insurance management portal for accessing documents and services. (iPhone/iPad app by SWICA Krankenversicherung AG.)

- Source: https://appshunter.io/ios/app/myswica/id1451930779 (this page in markdown: same URL + `.md`)
- Developer: [SWICA Krankenversicherung AG](https://appshunter.io/developer/1121240427)
- Category: Health & Fitness, Finance
- Price: Free
- Rating: 4.40/5 from 181 App Store ratings · 44 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.0 · 49 MB
- Languages: American English, French (France), German (Germany), Italian
- Released: 2019-04-19
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myswica/id1451930779/reviews.md

## What is mySWICA?

mySWICA – the easy way to digitally manage your insurance

With the mySWICA app, you can access and manage your insurance documents or contact SWICA at any time from anywhere.

The key functions
- Easy login with Touch ID or Face ID
- Well-organised dashboard
- Virtual insurance card
- Overview of insurance products and benefits
- Simple invoice scanning and upload to the photo gallery
- Quick contact thanks to the notification function
- Easy access to personal data and documents

## Key features

- Secure login with biometrics
- Organized dashboard
- Virtual insurance card
- Invoice scanning and upload
- Notification function for quick contact
- Access to personal data and documents

## Recent user reviews (10 of 44)

All indexed reviews: https://appshunter.io/ios/app/myswica/id1451930779/reviews.md

### 4/5 — Buona, serve dark mode

*2026-07-13, version 4.33.0*

L‘app è fatta bene ma la mancanza di una dark mode ben fatta aumenta l‘affaticamento degli occhi, altre Casse malati hanno giá integrato la dark mode.

### 1/5 — Hit Firma

*2026-07-01, version 4.33.0*

Absoluter schlecht

### 1/5 — Betrug oder was? - Ein ziemlich krasses System

*2026-03-15, version 4.28.0*

Jährlich 6’600 + 2’500 CHF für die SWICA – ohne besonderen Anlass. Einfach jedes Jahr so einen großen Betrag ausgeben. Erst wenn man über diesen Betrag kommt, übernimmt die Versicherung eventuell einen Teil der Kosten.

### 5/5 — Slow, buggy

*2026-03-11*

It doesn’t load digital insurance card.

**Developer response:** Dear Sepx. Thanks for the report. If possible, please provide more information regarding this issue so that we can help and assist you with this matter. We recommend you use the form for reporting technical issues (found under "Help" in the "More" menu) so that we can analyse and hopefully fix this issue for you. Your mySWICA Team

### 2/5 — Très pratique mais …

*2026-02-04*

Envoyer des messages est une galère. L’app n’accepte pas de caractères tels que l’apostrophe par exemple. Donc pour une francophone c’est vraiment pas pratique. J’ai mentionné le problème plusieurs fois mais ils ignorent.

### 1/5 — L’app ha smesso di funzionare

*2025-10-27, version 4.23.1*

Da stamattina non è più possibile effettuare log-in

### 3/5 — App lacks essential features

*2025-03-28*

Should be able to set up, initiate and modify payments through the app
App is quite buggy and freezes regularly 
General frame work is good

### 1/5 — Impossible de se connecter

*2024-08-01, version 4.9.0*

Depuis plus d’une semaine impossible de se connecter car on ne reçoit pas le sms 
J’ai supprimé l’application et réinstallé ça ne change rien et personne ne nous propose de solutions !!!

### 1/5 — Updates messing up an otherwise ok app

*2024-07-22*

Version 4.9.0 doesn’t allow me to log in

**Developer response:** Hello and thank you for your report. As we need more details regarding this issue, please contact our SWICA Customer Service. We will be happy to help you. Best regards, SWICA Healthcare Insurance Ltd

### 1/5 — Bad and expensive insurance

*2024-04-02, version 4.7.0*

Bad and expensive insurance which does not cover essentials.

## Frequently asked questions about mySWICA

### What does the mySWICA app do?

The mySWICA app serves as a digital customer portal for managing your insurance. It allows you to access and manage your insurance documents, view your benefits, and contact SWICA anytime, anywhere. It also provides a virtual insurance card for easy access.

### What are the key features of the mySWICA app?

Key features include easy and secure login using Touch ID or Face ID, a well-organized dashboard, a virtual insurance card, an overview of insurance products and benefits, simple invoice scanning and upload, a notification function for quick contact, and easy access to personal data and documents.

### Is the mySWICA app free to use?

Yes, the mySWICA app is available for free. Based on the provided information, there are no in-app purchases or advertisements, and it does not appear to operate on a subscription model.

### Who is the mySWICA app intended for?

This app is designed for individuals who are customers of SWICA and wish to manage their insurance policies digitally. It is particularly useful for those who want convenient access to their insurance documents, benefits, and contact information on the go.

### How can I access my insurance documents with this app?

You can easily access your insurance documents through the app's organized dashboard. The app allows you to view an overview of your insurance products and benefits, and also provides a function to scan and upload invoices directly to your photo gallery.

## Version history (last 5 releases)

### 4.35.0 — 2026-08-26

- The first point of contact for your basic health insurance model is now displayed in your insurance details, making it easy to see which healthcare provider you should contact first for health-related questions.
- More transparency: Access to mySWICA and your insurance data is now available before your policy starts and remains available after it ends.

### 4.34.0 — 2026-07-28

Bug fixes and quality improvements

### 4.33.0 — 2026-06-09

Bug fixes and quality improvements

### 4.32.2 — 2026-06-01

Bug fixes and quality improvements

### 4.32.1 — 2026-05-28

- Submitted documents are automatically linked to benefit statements when the uploading person and the payer are the same. The feature is being rolled out gradually and is not immediately available to all users.

- PDF documents can now be uploaded directly to mySWICA via the share function from your files.

- Various bug fixes and quality improvements.

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## More apps by SWICA Krankenversicherung AG

- [SWICA Benevita](https://appshunter.io/ios/app/swica-benevita/id1178584422)
- [SWICA Benecura](https://appshunter.io/ios/app/swica-benecura/id1382163761)

All apps by SWICA Krankenversicherung AG: https://appshunter.io/developer/1121240427

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*