# MySynchrony — user reviews > 2,455 indexed App Store user reviews of MySynchrony by Synchrony Financial, rated 4.80/5 from 106,605 ratings. - Source: https://appshunter.io/ios/app/mysynchrony/id1280992496/reviews - App overview in markdown: https://appshunter.io/ios/app/mysynchrony/id1280992496.md - Rating breakdown: 5★ 93,184 · 4★ 9,872 · 3★ 999 · 2★ 333 · 1★ 2,217 ## What do users think of MySynchrony? Overall sentiment: positive **Pros** - 👍 Easy to use - 👍 User-friendly - 👍 Convenient - 👍 Streamlined payment process - 👍 Helpful for managing multiple accounts - 👍 Accurate and reliable - 👍 Smooth and seamless transactions **Cons** - 🐛 App crashes or freezes - 🐛 Login issues - 🐛 Inconsistent account information - 🐛 Difficulty adding or managing accounts - 🐛 Unreliable payment processing - 🐛 Lack of transparency in account details - 🐛 Poor customer service **Commonly reported bugs** - Delayed payment updates - Incorrect account balance information - Compatibility issues with older devices - Inability to remove closed accounts from the app **Most requested features** - Ability to view all accounts in one place - Option to set up automatic payments - More detailed transaction history - Improved notification system - Ability to update personal information within the app ## Newest reviews (18 of 2,455) ### 4/5 — App *2026-09-02, version 6.1.0* Good ### 5/5 — Convenient *2026-09-01, version 6.1.0* Easy to use ### 5/5 — Excelente *2026-09-01, version 6.1.0* Me encanta el servicio, su aplicación muy fácil de ultimar y son de mucha ayuda. ### 5/5 — Easy fast to use *2026-09-01, version 6.1.0* In less than a minute you can pay ### 5/5 — Finally everything in one place!! *2026-09-01, version 6.1.0* So far it’s been so easy and made my life less complicated. Thank you Synchrony! ### 5/5 — Very Helpful *2026-09-01, version 6.1.0* Clear and concise way of viewing the account. ### 5/5 — I like it! *2026-09-01, version 6.1.0* Easy app ### 5/5 — Easy use application *2026-09-01, version 6.1.0* Clean user interface and perform as expected. ### 5/5 — good *2026-09-01, version 6.1.0* Easy to use ### 5/5 — Excellent *2026-09-01, version 6.1.0* Is a excellent card I’ve never had any issues with it so I’ll give it a thumbs up ### 5/5 — Love the app! *2026-09-01, version 6.1.0* Very convenient to have this app. Seeing your transactions in one place whenever you need it is awesome! Thanks. ### 5/5 — Card payment *2026-08-31, version 6.1.0* Easy and faster to navigate, I love it!! ### 5/5 — Easy *2026-08-31, version 6.1.0* Easy to use and navigate. ### 5/5 — App View *2026-08-31, version 6.1.0* I really like being able to view all my accounts makes it so easy. ### 5/5 — Great app *2026-08-31, version 6.1.0* Easy to use features and straightforward account details. ### 5/5 — Synchrony App *2026-08-30, version 6.1.0* Extremely Easy to Make Payments ### 5/5 — The best *2026-08-30, version 6.1.0* I love it ### 5/5 — User friendly *2026-08-30, version 6.1.0* Ease. Of use ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t open *2026-09-02, version 5.1.1* App says update. I goes to the app to update. The app says open but does not open. Sorry I can’t get into it ### 1/5 — Worst Credit Card *2026-08-30, version 6.1.0* They have you charged for security and also charged for interest ### 1/5 — Stop Wiping My Login *2026-08-27, version 6.1.0* No, I do not want to re-enter my login information every time I open this app. No I do not want to reenable Face ID every time you push a patch or change. Your tech team is clearly deficient and inept. Ive seen better vibe coders. Quit wasting my time. ### 1/5 — Doesn’t work and very complicated *2026-08-23, version 6.0.2* I have 2 synchrony products but no matter what way I try to log in using this app and the 500 account choices I have to scroll through absolutely none of them will let me access any of my accounts. Even the option to log in if you unsure of what account to choose. I can go on a computer and log right in with the website because I’m not an idiot and the card choices are obvious but the app is completely useless and does nothing when I try to log in. Deleted and don’t recommend to others as it’s a complete waste of time. Thankfully their website works fine. ### 1/5 — It no longer works *2026-08-23, version 5.1.1* I’ve used this app for years and haven’t had any problems, now it says that it has upgraded and I need to get the updated version. I have deleted my old version and have tried to download a new version with the same error coming up every time. ### 1/5 — Can’t find a dispute option *2026-08-21, version 6.0.2* Not easy to use ### 1/5 — No Longer Works with Older iPads < IOS 18 *2026-08-21, version 5.1.1* Unfortunately I can no longer use the AP on Mt iPad Pro ### 1/5 — horrible app horrible customer service *2026-08-19, version 6.0.2* I have been trying to fix my phone number with this company for over a year now and still no one can help me change my phone number it is ridiculous the customer service is so bad I have left the customer service with everything they need and they told me they couldn’t fix something on the phone and none of them have ever followed up and fixed it ### 1/5 — Update *2026-08-18, version 5.1.1* Will not open after update ### 1/5 — Worst offender *2026-08-17, version 6.0.2* You are the worst offender as a banking institution for developers who dont carry over fredentials when doing app updates. Its SO annoying!!! Every update you guys do, it forgets FaceID and hsve to then reset password because nobody remembers them... you guys suck. No other card company or banl has that issue. Its specific to you and incompetent developers who dont care and every dang month with updates break it and not carry over credentialing ## Most praised reviews (10 highest-rated) ### 5/5 — Great for credit building *2026-09-03, version 6.1.0* Just make your payments in full after purchase and you’ll increase your credit score easily ### 5/5 — Easy to use *2026-09-03, version 6.1.0* One of the best CC apps I’ve ever used. ### 5/5 — Great app! *2026-09-03, version 6.1.0* I’ve used these apps for years and they have really improved over the years! The latest update is the best! ### 5/5 — Great *2026-09-03, version 6.1.0* The Synchrony banking app is one of the better finance apps to manage your cards in one place ### 5/5 — Best “wallet” experience *2026-09-03, version 6.1.0* Though not a wallet in the traditional sense, the Synchrony app opens a number of affiliated CC’s with full. ### 5/5 — Great *2026-09-02, version 6.1.0* Simple to understand and use. ### 5/5 — All Together Now *2026-09-02, version 6.1.0* Having all accounts under one roof is efficient and manageable! ### 5/5 — SCARECROW *2026-09-02, version 6.1.0* Help ### 5/5 — Cool app *2026-09-02, version 6.1.0* I like ### 5/5 — Easy to Use *2026-09-01, version 6.1.0* Love the simplicity of the app. Took only a few minutes to set and get my auto-pay scheduled! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*