# mySYSTOPIA — Pre-ordering, Payment, Scan&Go

> Mobile app for pre-ordering, payment, and scan & go at food service facilities. (iPhone/iPad app by Zucchetti UK Limited.)

- Source: https://appshunter.io/ios/app/mysystopia/id1447229826 (this page in markdown: same URL + `.md`)
- Developer: [Zucchetti UK Limited](https://appshunter.io/developer/905378252)
- Category: Food & Drink, Shopping
- Price: Free
- Rating: 4.60/5 from 403 App Store ratings · 24 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 22 MB
- Languages: American English
- Released: 2019-03-30
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mysystopia/id1447229826/reviews.md

## What is mySYSTOPIA?

mySYSTOPIA – The free, easy to use payment app. Enjoy flexible and fast pre-ordering and payment or scan & go across your foodservices facilities. Conveniently order and collect your favourite refreshments, skip queues and earn loyalty rewards all directly from your mobile device - wherever you are. 

YOU’RE IN CONTROL 
Go digital - Check or top-up your balance, browse your transaction history and automatically receive digital receipts.

PAYMENT
Set up multiple payment cards and manage your payments seamlessly. Take advantage with auto top-up of your balance or pay by using a secure QR code. In a rush - simply scan & go. 

PRE-ORDER
Busy? Order your favourite refreshment, collect it on route whilst earning/redeeming loyalty points at the same time.

SYSTOPIA
In a technology led world, Systopia understand the importance of delivering choice and convenience to deliver high quality services – that’s why we are the provider of choice for point of sale and payment solutions across a growing number of FTSE 250 organisations. Our products are carefully developed to offer organisations, foodservices and facilities management teams with an innovative choice of secure and fast payment services.

A PAYMENT PROVIDER YOU CAN TRUST
The security of your data is our priority – that’s why we are best in class to ensure we adhere to the highest data and information security standards.

CONTACT
For any questions, please do not hesitate to call or contact our helpdesk:
helpdesk@systopia.co.uk

08000852056

## Key features

- Flexible pre-ordering
- Fast mobile payments
- Scan & Go functionality
- Loyalty rewards program
- Digital receipts
- Balance top-up

## What do users think of mySYSTOPIA?

Overall sentiment: negative

**Pros**

- 👍 Easy to use (for some)
- 👍 Simple to use (for work)
- 👍 Great app (for some)
- 👍 Makes life easier

**Cons**

- 🐛 Broken app
- 🐛 Constant logouts
- 🐛 Transaction history missing
- 🐛 No top-up option
- 🐛 Forgot password issues
- 🐛 Autotopup not working
- 🐛 Buggy and not intuitive
- 🐛 Login issues
- 🐛 Hassle with frequent logins
- 🐛 Cannot register
- 🐛 Unable to confirm email
- 🐛 Registration code issues
- 🐛 Never worked
- 🐛 Payment not processing
- 🐛 Does not work with Android
- 🐛 Workplace not found
- 🐛 White screen issues
- 🐛 Stopped working
- 🐛 App stopped working (August 2019)

**Commonly reported bugs**

- Cannot log in properly
- Random logouts
- Transaction history not showing
- No top-up option
- Cannot reset password (no verification code)
- Autotopup not working
- App requires login each time
- Cannot type confirmation code during registration
- Unable to confirm email
- Registration code keypad is number-only
- App needs updating pop-up (no update available)
- App not processing saved credit cards
- App unusable with Android
- "Workplace Not Found" error
- White screen on launch
- App stopped working

**Most requested features**

- Fix mandatory cheese option
- Add repeat order option

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/mysystopia/id1447229826/reviews.md

### 1/5 — Broken

*2026-07-15, version 2.18.6*

App is broken, can’t even log in properly let alone order food.

### 1/5 — Random logouts constantly

*2024-04-18, version 2.10.0*

Constantly having to sign back in for no apparent reason.

### 1/5 — Horrible to use

*2024-01-10, version 2.10.0*

Transaction history does not show in this an neither the receipts. 
My app does not have top up option so cannot do it remotely only through physical terminal…only wish my employer had not chosen this company for dealing with our inside catering - utter disappointment !

### 5/5 — No cheese!

*2023-11-14, version 2.10.0*

You can’t order an omelet without the app forcing you to add cheese!  Mandatory cheese is a problem.  Please fix.

### 1/5 — Forgot password

*2023-09-15, version 2.10.0*

From past 2 weeks i have been trying to reset my password but i am not receiving verification code to reset password. Due to this i am not able to login in the app. Will try for more few days if it doesn’t work gonna uninstall this app.

### 1/5 — Autotopup

*2023-08-16, version 2.10.0*

Just can’t get this to work, have tried
Many times, please issue instructions?

### 4/5 — Repeat order

*2023-04-04, version 2.8*

I order the same salad every time. Would be good to have a repeat order option

### 1/5 — Buggy, Not Intuitive, Zero Support

*2023-04-03, version 2.8*

That’s pretty much it.

### 1/5 — Login Issues

*2023-01-04, version 2.7.0*

Pls fix it asap

### 2/5 — Hassle after Jan 12th update

*2022-01-24, version 2.4.0*

App now has me login each time I close the app or am away from it for little while. Before the Jan 12th update I was able to stay logged in so I didn’t have to type out my user name and password for a breakfast and lunch menu browse. Other than the hassle of this each use login the app/service is nice.

## Frequently asked questions about mySYSTOPIA

### What does the mySYSTOPIA app do?

The mySYSTOPIA app allows users to pre-order food and drinks, make payments, and use a scan & go feature at participating food service facilities. It aims to provide a convenient and fast way to manage your food service transactions.

### What are the key features of mySYSTOPIA?

Key features include flexible pre-ordering, fast mobile payments with QR code support, a scan & go option for quick purchases, earning and redeeming loyalty points, digital receipts, and the ability to check and top-up your balance.

### Is mySYSTOPIA free to use?

Yes, the mySYSTOPIA app is free to download and use. The description explicitly states it is a 'free, easy to use payment app'.

### What kind of devices is mySYSTOPIA compatible with?

The app is designed for mobile devices, allowing users to order and pay 'directly from your mobile device'. Specific operating system compatibility (iOS/Android) is not detailed but it functions on smartphones.

### How can I use mySYSTOPIA to save time?

You can save time by using the pre-order feature to have your refreshments ready for collection, or by utilizing the scan & go option to bypass queues. The app also allows for seamless payments, further streamlining the process.

## Version history (last 5 releases)

### 2.18.6 — 2026-07-13

Stability Update

### 2.18.5 — 2026-07-02

Stability updates.

### 2.18.4 — 2026-06-17

Stability improvements

### 2.18.0 — 2026-03-25

Stability updates.

### 2.16.2 — 2026-01-20

Stability updates

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*