# mySYSTOPIA — user reviews

> 24 indexed App Store user reviews of mySYSTOPIA by Zucchetti UK Limited, rated 4.60/5 from 403 ratings.

- Source: https://appshunter.io/ios/app/mysystopia/id1447229826/reviews
- App overview in markdown: https://appshunter.io/ios/app/mysystopia/id1447229826.md
- Rating breakdown: 5★ 325 · 4★ 37 · 3★ 13 · 2★ 8 · 1★ 20

## What do users think of mySYSTOPIA?

Overall sentiment: negative

**Pros**

- 👍 Easy to use (for some)
- 👍 Simple to use (for work)
- 👍 Great app (for some)
- 👍 Makes life easier

**Cons**

- 🐛 Broken app
- 🐛 Constant logouts
- 🐛 Transaction history missing
- 🐛 No top-up option
- 🐛 Forgot password issues
- 🐛 Autotopup not working
- 🐛 Buggy and not intuitive
- 🐛 Login issues
- 🐛 Hassle with frequent logins
- 🐛 Cannot register
- 🐛 Unable to confirm email
- 🐛 Registration code issues
- 🐛 Never worked
- 🐛 Payment not processing
- 🐛 Does not work with Android
- 🐛 Workplace not found
- 🐛 White screen issues
- 🐛 Stopped working
- 🐛 App stopped working (August 2019)

**Commonly reported bugs**

- Cannot log in properly
- Random logouts
- Transaction history not showing
- No top-up option
- Cannot reset password (no verification code)
- Autotopup not working
- App requires login each time
- Cannot type confirmation code during registration
- Unable to confirm email
- Registration code keypad is number-only
- App needs updating pop-up (no update available)
- App not processing saved credit cards
- App unusable with Android
- "Workplace Not Found" error
- White screen on launch
- App stopped working

**Most requested features**

- Fix mandatory cheese option
- Add repeat order option

## Newest reviews (5 of 24)

### 1/5 — Does not work with Android

*2019-11-22, version 1.5.1*

We were advised through our employer to use this app. My colleagues with Androids cannot get the app to work.

### 1/5 — "Workplace Not Found" and can't use app

*2019-11-21, version 1.5.1*

I work at American Express and the number/QR codes always return "Workplace Not Found" and the app is unusable. I can log in on the cloud site. Wish this app was actually usable.

### 1/5 — White screen issues from start

*2019-09-23, version 1.3.1*

I can’t rate app because from very beginning I get intro page and then a blank(white) screen.  Deleted and downloaded multiple times

### 1/5 — Stopped working

*2019-09-21, version 1.3.1*

It was running when I first installed it but now it’s not working at all

### 1/5 — The app stopped working August 2019

*2019-08-28, version 1.3.1*

I’ve used this app a handful of times successfully however sometime this month, the app opens to a white screen. I’ve  uninstalled and reinstalled but issue persists.

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken

*2026-07-15, version 2.18.6*

App is broken, can’t even log in properly let alone order food.

### 1/5 — Random logouts constantly

*2024-04-18, version 2.10.0*

Constantly having to sign back in for no apparent reason.

### 1/5 — Horrible to use

*2024-01-10, version 2.10.0*

Transaction history does not show in this an neither the receipts. 
My app does not have top up option so cannot do it remotely only through physical terminal…only wish my employer had not chosen this company for dealing with our inside catering - utter disappointment !

### 1/5 — Forgot password

*2023-09-15, version 2.10.0*

From past 2 weeks i have been trying to reset my password but i am not receiving verification code to reset password. Due to this i am not able to login in the app. Will try for more few days if it doesn’t work gonna uninstall this app.

### 1/5 — Autotopup

*2023-08-16, version 2.10.0*

Just can’t get this to work, have tried
Many times, please issue instructions?

### 1/5 — Buggy, Not Intuitive, Zero Support

*2023-04-03, version 2.8*

That’s pretty much it.

### 1/5 — Login Issues

*2023-01-04, version 2.7.0*

Pls fix it asap

### 1/5 — Unable to confirm email

*2020-09-16, version 1.7.0*

Unable to login as email not confirmed. There is no way to confirm ..

### 1/5 — Cannot access app

*2020-07-02, version 1.6.1*

The final registration code sent to the user is a combination of letters & numbers, but the app only presents a number keypad - preventing you from being able to confirm your registration. Therefore you cannot even enter the app. Additionally there is a pop up each time I open it saying that the app needs updating, but the App Store says there is no update.

### 1/5 — Never worked

*2020-02-19, version 1.6.0*

App has never worked. Says its loading but nothing happens. Utter crap.

## Most praised reviews (9 highest-rated)

### 5/5 — No cheese!

*2023-11-14, version 2.10.0*

You can’t order an omelet without the app forcing you to add cheese!  Mandatory cheese is a problem.  Please fix.

### 5/5 — Cannot Register

*2021-11-08, version 2.2.0*

I have tried several times to get this APP to work.  I even read the reviewes where the developers said turn off the company WiFi.  So I did no change. When I try to register it sends me to a screen to input a confirmation code sent to my e mail.  However it will not let you type in a code.  So how can I register is the app will not let me?

### 5/5 — Easy to use

*2021-02-25, version 1.7.0*

Super app, only use for work but so simple to use. Shame I can’t use this on the high street too. Great work

### 5/5 — Great app

*2021-02-25, version 1.7.0*

Love the look and feel. So easy to use and I can even order my favourite coffee on my way to work😊

### 5/5 — Great app

*2020-09-16, version 1.7.0*

Easy to use and makes life a lot easier - five stars 👍

### 4/5 — Repeat order

*2023-04-04, version 2.8*

I order the same salad every time. Would be good to have a repeat order option

### 3/5 — SysTopia App

*2022-01-21, version 2.4.0*

Good app, but keeps logging out, so annoying to have to keep typing email address and password manually to go back in

### 2/5 — Hassle after Jan 12th update

*2022-01-24, version 2.4.0*

App now has me login each time I close the app or am away from it for little while. Before the Jan 12th update I was able to stay logged in so I didn’t have to type out my user name and password for a breakfast and lunch menu browse. Other than the hassle of this each use login the app/service is nice.

### 2/5 — Payment not processing

*2020-01-23, version 1.5.1*

The app will not process credit cards that are saved anymore and I keep getting an error. However, using the exact same card as a new card works.  This worked fine until this week. 

Please fix this issue so I don’t have to keep inputting my card info.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
