# myt care

> All-in-one app for managing my.t and Telecom fixed, internet, TV, and mobile services. (iPhone/iPad app by MAURITIUS TELECOM LTD.)

- Source: https://appshunter.io/ios/app/myt-care/id1554265996 (this page in markdown: same URL + `.md`)
- Developer: [MAURITIUS TELECOM LTD](https://appshunter.io/developer/577121500)
- Category: Utilities
- Price: Free
- Rating: 1.80/5 from 5 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 97 MB
- Languages: American English
- Released: 2023-08-24
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myt-care/id1554265996/reviews.md

## What is myt care?

myt care is an all-in-one app which enables you to manage all your my.t and Telecom services: Fixed line, Internet & TV, my.t Prepay, my.t Postpay.

You can now subscribe to or upgrade your my.t services, pay your MT bills, get your bill statements, retrieve your PIN & PUK, and find immediate solutions through self-troubleshooting, among many other features.

All your services can now be accessed and easily managed on the go with the **myt care** app.

Any my.t customer (Fixed line, my.t home, or my.t mobile), both in Mauritius and Rodrigues, can use the app. All you need is a smartphone or tablet and any local SIM (my.t mobile or any other operator) registered under your name.

**If you have a Fixed account, the myt care app allows you to:**

* View your account information
* View your bill statement(s)
* View the status of your TV decoder and Wi-Fi router at your premises
* Track your internet usage
* Subscribe to a new Fixed line
* Subscribe to and/or upgrade Internet & TV services on an existing Fixed line
* Subscribe to Value Added Services on your Fixed line (e.g. Call Waiting, Caller Line Identification, etc.)
* Download and share your bill(s)
* Register for eBill services to receive your bills by email
* Pay your bill(s)
* Download and share your receipt after bill payment
* Access support for any issues, including rebooting home equipment, changing your Wi-Fi password, and checking the status of your requests

**If you have a Prepay account, the myt care app allows you to:**

* View your current prepay balance
* View details of your internet usage
* View your SIM information (PIN, PUK, and Network Status)
* Recharge your own account or another my.t mobile account with airtime
* Get Emergency Credit if your balance is less than Rs 5.00
* Buy a data pack for yourself or for a friend
* Buy Deezer
* Enable a 5G connection on your smartphone (if compatible)
* Swap to eSIM
* Access support for any issues

**If you have a Postpay account, the myt care app allows you to:**

* View your my.t Postpay account information and internet usage
* View your SIM information (PIN, PUK, and Network Status)
* View your bill statement(s)
* Upgrade your Postpay offer
* Get more data with our Booster offers
* Subscribe to new services
* Subscribe to Value Added Services on your my.t Postpay (e.g. Call Waiting, Caller Line Identification, etc.)
* Pay your bill(s)
* Download and share your bill(s)
* Download and share your receipt after bill payment
* Upgrade your Deezer pack
* Enable a 5G connection on your smartphone (if compatible)
* Swap to eSIM
* Access support for any issues

**Other interesting features:**

* You can view your bill statements and pay all your Mauritius Telecom bills (my.t home and my.t Postpay) on the **myt care** app.
* You can manage another person's my.t home and my.t mobile (Prepay and Postpay) accounts.

## Key features

- Manage fixed line, internet, TV, and mobile services
- Pay bills and view statements
- Track internet and data usage
- Subscribe to new services and upgrades
- Access PIN and PUK codes
- Self-troubleshooting and support
- Recharge prepaid accounts and buy data packs

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/myt-care/id1554265996/reviews.md

### 1/5 — Aucun intérêt

*2026-08-17*

Impossible de s’enregistrer si pas de numéro mauricien existant, rien ne fonctionne 
Application strictement 0, allez en boutique

**Developer response:** Bonjour, 

Nous sommes désolés pour cette expérience. Cette mesure permet de protéger votre compte grâce à une vérification sécurisée. Pour toute assistance, contactez-nous à contact@telecom.mu ou appelez-nous au 8900, et notre équipe se fera un plaisir de vous aider.

### 1/5 — Garbage

*2026-08-09*

If I could rate lower I would, every time you try to log in there’s an issue. Absolute waste of time. If you develop an app especially for clients to view account or top up, make sure it works before listing it

**Developer response:** Hello,

We’re sorry to hear about your experience! Our team is continuously working to improve app stability. Please email contact@telecom.mu so we can look into your account and assist you.

### 1/5 — Impossible de se connecter par moment

*2026-05-15*

Je ne sais pas qui a codé cette application… mais depuis le temps et avec nos moyens en 2026 il serait quand même temps de créer quelque chose qui tiens la route.

**Developer response:** Bonjour. Nous travaillons continuellement à améliorer votre expérience. N’hésitez pas à nous faire part de vos suggestions à l’adresse contact@telecom.mu.

### 1/5 — Garbage

*2026-04-29*

Essentially unusable. You cant even pay your bill on it lol. Worst UI ever. Forgets login. How these people operate a mobile network escapes me.

**Developer response:** Hello,

We’re sorry about the payment issue. Please call us on 8900 or email contact@telecom.mu, and our team will be happy to help with your bill payment.

### 1/5 — Crash

*2025-11-05*

Total crash on iphone 13, IOS 26. Cannot Login in spite already registered.

### 1/5 — Ne marche pas

*2025-10-24*

Impossible de s’enregistrer, l’acquisition de la photo du passeport (pour les non mauriciens) ne fonctionne pas.

### 1/5 — Impossible de login

*2025-07-27*

Très mauvaise application

### 2/5 — Impossible d’aller au bout du rechargement de mon forfait

*2024-12-30*

De premier abord l’app est très bien et facile à configurer avec un forfait existant. Cependant quand j’ai voulu recharger ma SIM, au moment d’arriver au paiement un message d’erreur invalide data s’affiche. C’est frustrant surtout parce que ce message n’indique pas quel est le problème…

### 1/5 — Worst App With Worst SOP

*2024-11-06*

Who thought it would be a good idea to force people to register on an app in order to recharge their number. When you do that atleast hire good developers to make the app work. Whoever the developer is please learn how to code and about UX before taking up another project.

### 1/5 — Nul

*2024-10-14*

Nul

## Frequently asked questions about myt care

### What services can I manage with my.t care?

my.t care allows you to manage your fixed line, internet & TV, my.t Prepay, and my.t Postpay services. You can view account information, pay bills, track usage, subscribe to new services, and access support for all these offerings.

### How do I pay my bills using my.t care?

You can easily pay your Mauritius Telecom bills for both my.t home and my.t Postpay accounts directly within the my.t care app. After payment, you can download and share your receipt.

### Can I get my PIN and PUK codes through my.t care?

Yes, my.t care provides immediate access to your PIN and PUK codes for your mobile and fixed line services. This feature is available for both prepaid and postpaid accounts.

### What kind of support is available in my.t care?

The app offers immediate solutions via self-troubleshooting for common issues, such as rebooting home equipment or changing Wi-Fi passwords. You can also check the status of requests and access general support.

### Is my.t care available for users outside Mauritius and Rodrigues?

No, my.t care is specifically for my.t customers in Mauritius and Rodrigues. You need a smartphone or tablet and any local SIM registered under your name to use the app.

### Does my.t care have ads?

No, my.t care is a free service and does not contain advertisements. There are no subscription fees or monthly charges applicable for using the app.

### How often is my.t care updated?

The latest version of my.t care is 2.0.224, which was last updated on February 24, 2026. This indicates regular updates to improve functionality and add new features.

### What is the user rating for my.t care?

my.t care has a rating of 1.0 stars from 3 ratings. This suggests a low user satisfaction based on the limited available reviews.

## Version history (last 5 releases)

### 2.0.230 — 2026-07-16

Bug fixes and optimisations

### 2.0.228 — 2026-04-22

Bug fixes and optimisations

### 2.0.225 — 2026-04-17

Bug fix and optimisations

### 2.0.224 — 2026-02-24

Bug fixes and optimisations

### 2.0.222 — 2026-02-10

Bug fixes and optimisations

## Apps similar to myt care

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [myTelecom](https://appshunter.io/ios/app/mytelecom/id1626209032) | 1.0 (1) | Free | Utilities |
| [AirMobile](https://appshunter.io/ios/app/airmobile/id6444065359) | 5.0 (18) | Free | Utilities |
| [Lyca Mobile UK](https://appshunter.io/ios/app/lyca-mobile-uk/id1670808515) | 1.0 (11) | Free | Utilities |
| [My JT](https://appshunter.io/ios/app/my-jt/id6449707637) | — | Free | Utilities |
| [MoKouran](https://appshunter.io/ios/app/mokouran/id1483753761) | 3.0 (2) | Free | Utilities |

## More apps by MAURITIUS TELECOM LTD

- [my.t TopUp](https://appshunter.io/ios/app/myt-topup/id1163689397)
- [myt traffic watch](https://appshunter.io/ios/app/myt-traffic-watch/id1172286314)
- [myt weather](https://appshunter.io/ios/app/myt-weather/id1338177404)
- [my.t money](https://appshunter.io/ios/app/myt-money/id1354848883)
- [my.t Footmania 2022](https://appshunter.io/ios/app/myt-footmania-2022/id1388833947)
- [MUGA](https://appshunter.io/ios/app/muga/id1421137982)

All apps by MAURITIUS TELECOM LTD: https://appshunter.io/developer/577121500

## Related topics

[myrepchat](https://appshunter.io/ios/topics/myrepchat)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*