# myTbaytel — user reviews > 50 indexed App Store user reviews of myTbaytel by Tbaytel, rated 4.30/5 from 23 ratings. - Source: https://appshunter.io/ios/app/mytbaytel/id1462345514/reviews - App overview in markdown: https://appshunter.io/ios/app/mytbaytel/id1462345514.md - Rating breakdown: 5★ 17 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (15 of 50) ### 3/5 — Poor interface *2026-06-18, version 9.6.1* Crash & slow app ### 1/5 — Try again *2024-06-28, version 9.0.0* I have to use for apps that continually have errors and ask that I try again later ### 1/5 — Cell phone rates *2023-12-03, version 8.5.1* I just want to say Thank you. Tbaytel has one of the highest cell phone rates in the world. Your management team is doing an outstanding job and there yearly bonus is well deserved. Your team must be extremely proud to have this title (most expensive cellular rates in the world). It must feel wonderful taking advantage of the people of Northern Ontario. Keep up the great work! ### 1/5 — App is useless *2023-11-23, version 8.5.1* There is litttle to no purpose for this app. Navigation to the usage page is by click and try only. Once at the account info and you select usage the app will crash every time. Really all I can see from this app is the closest reseller (hello Google works too) or look at my bill but I can’t fwd a copy of my bill or print it. If I want a copy I have to screen shot it. Not very innovative. ### 2/5 — No ears *2023-05-09, version 8.1.0* You guys double billed my bill …literally joined together my cable bill to my mobile phone bill and on top of that the whole bill double billed again can’t believe you guys put me in the hole and for that I can’t do it ### 1/5 — Over charging *2023-05-09, version 8.1.0* Tbaytel is a rip ### 1/5 — Glitch *2022-10-27, version 7.5.2* The app will not let me download my bill- this defeats the purpose. ### 1/5 — What is the point of this app? *2022-09-14, version 7.5.1* It is utterly featureless. All you can do is shop. Want to see your data usage? NOPE! Want to see your current bill? NOPE! Want to see your plan? NOPE! Its literally just taking up space and without any benefit. ### 1/5 — Bad *2022-08-06, version 7.5.1* Bad ### 1/5 — App never works for add ons *2022-07-13, version 7.5.0* I have tried to use this app several times to add on the US data package and it never works. Then I’m stuck calling and rarely get a call back option I would guess that if the app worked better and had a cleaner layout there would be less service calls ### 1/5 — Bill pdf never download *2022-03-22, version 7.0.1* Downloading bills never load. Give it a half star ### 1/5 — My Tbay tel app *2022-01-15, version 7.0.1* I have been trying for days to change my password and I can’t get into do it ### 1/5 — Terrible, can’t see any kind of usage for my account *2021-09-06, version 7.0.1* Cannot see any kind of usage for my account ### 1/5 — Useless *2021-07-29, version 7.0.1* What’s the point? Will not even accept signin information. It would help if you actually had the app recognize customer accounts! ### 2/5 — Data Usage *2021-06-19, version 7.0.1* Can you create a home screen widget to track data usage? ## Most critical reviews (10 lowest-rated) ### 1/5 — Do Better *2026-07-15, version 9.6.1* I haven’t been able to log in to the app as it’s permanently frozen on the loading page, or it states that something is wrong with the password/username (it’s not because it goes to the frozen loading page). For such a big company, your app is rarely user friendly. Do better. ### 1/5 — Bill. *2026-06-26, version 9.6.1* Why is it so difficult to find our bill invoice? It should be simple to find and it isn’t on your app. ### 1/5 — Frustrating *2026-06-10, version 9.6.1* Out of data, and trying to buy additional data. Will not permit me. 2nd time this has occurred. Unable to do this after hours nobody answering and techs not authorized. ### 1/5 — Poor Service *2026-05-30, version 9.6.1* I write an email and NO ONE even bothered to reply. ### 1/5 — Old design was better *2026-04-30, version 9.6.1* Terrible new design. Temporarily turning wifi devices off or paused takes forever. And never pauses ### 1/5 — Paperless billing *2025-09-28, version 9.4.0* This has got to be the hardest utility to sign up for paperless billing but been at it over half an hour. Round and round. About ready to say to hell with it and you just keep sending me paper. Service is TERRIBLE ### 1/5 — Doesn’t work *2025-06-27, version 9.4.0* Don’t bother downloading this app it doesn’t work at all, you’d think a giant company would have their app figured out by now ### 1/5 — Not Working from last 2 months *2024-11-21, version 9.1.0* Make it work ### 1/5 — Poor *2024-10-04, version 9.1.0* TV service constantly lags or shows an error code and wont play at all. Cant get customer service. Automated line says call back. ### 1/5 — App keeps signing me out *2024-07-05, version 9.0.0* Everytime i access myTbaytel acct, it logs me out ## Most praised reviews (10 highest-rated) ### 5/5 — 👍 *2026-06-19, version 9.6.1* Great app! Very handy! ### 5/5 — Oh nice new goodies *2024-05-02* I can only see little changes but I like them ### 5/5 — Helpful app to track data usage… *2023-09-17, version 8.3.0* This app works great to help track data usage for both me and my son who is also under my account on a sub-plan. Always reliable and love that invoices are easily reviewable also! ### 5/5 — I phone user *2023-08-09, version 8.3.0* Incredibly convenient way to see what’s going on with my phone. ### 5/5 — Mrs *2022-09-10, version 7.5.1* J’aime lapplication ### 5/5 — Dave’s review *2021-02-05, version 7.0.1* App does not update data usage,other than that not bad ### 5/5 — Good to have an app but... *2020-12-19, version 7.0.1* Pretty decent app but it would be better if it would remember the credit card info etc and not have to re-enter all the data everytime I pay bills. Some more features would also Be nice like being able to add all household members to app ie student plans etc. ### 5/5 — Poor, poor App *2020-07-15, version 7.0.1* 1. Can’t rotate out of portrait to landscape. 2. Home page has nothing on it to lead you anywhere. 3. Have to hunt every single month to find page to pay my bill. If you go to help, the instructions are incorrect. 4. Then have to hunt to be able to log out. ### 5/5 — Excellent *2020-02-23, version 6.10.0* Awesome app to use and seems clear to use it ### 5/5 — What more do you need *2019-11-12, version 6.10.0* Handy being able to quickly check my data usage and not have to sign in to see my owing balance --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*