# myTC - Travel Counsellors — user reviews > 84 indexed App Store user reviews of myTC by Travel Counsellors Limited, rated 4.90/5 from 35 ratings. - Source: https://appshunter.io/ios/app/mytc-travel-counsellors/id1112949432/reviews - App overview in markdown: https://appshunter.io/ios/app/mytc-travel-counsellors/id1112949432.md - Rating breakdown: 5★ 31 · 4★ 3 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (20 of 84) ### 5/5 — Holiday 2027 *2026-06-15, version 5.4.10* First class service , deposit easy to pay so many thanks ### 5/5 — Amazing! *2026-06-05, version 5.4.10* Always come up with The perfect match to our requests… beyond our expectations!! ### 5/5 — Fabulous travel experts!!! *2026-06-01, version 5.4.10* I love this company!! My agent Debra Williams is so fantastic & sorts everything for me. Nothing is too much for her. She is so knowledgeable & helpful & makes great suggestions too!! Five star service 🤩 ### 5/5 — Amazing *2026-05-29, version 5.4.10* Great service through a thorough agent who covered every subject to fine detail. ### 5/5 — Another superbly organised holiday from Jane *2026-05-23, version 5.4.10* Mexico and US March/April 2026 ### 5/5 — Lisa Pocock *2026-05-13, version 5.4.10* Lisa is the most amazing travel counsellor. She is friendly, efficient, has great communication and is an asset to your organisation!! We wouldn’t go anywhere else! ### 5/5 — First time but won’t be the last *2026-05-12, version 5.4.10* I contacted Lyndsay as I was so lost and confused looking at flights, hotels and destinations. We wanted something special for our 20th wedding anniversary and Lyndsay has delivered on everything we asked for. All the stress was taken away and what we had in return was someone who listened and understood exactly what we were looking for. 31 days until our trip and we cannot wait ☺️☺️ ### 5/5 — Karin Murray *2026-05-11, version 5.4.10* Karen has been so efficient at getting our holiday sorted . Will definitely be recommending her to everyone I know ### 5/5 — Charlotte Lock 10 stars *2026-05-04, version 5.4.10* This is the 3rd time I have used TC and Charlotte. She already knows what I like and tailors the requests accordingly. She is sooo bubbly and friendly it’s pleasure talking to her. ### 5/5 — NB Support *2026-05-01, version 5.4.10* He provides excellent very personable customer services and goes above and beyond his job ### 5/5 — Amazing service *2026-04-24, version 5.4.10* Claire is amazing in everything she does. The best service you will ever find in any profession period. Would not trust anyone else with my holiday plans ever again ### 5/5 — Professional Service *2026-04-19, version 5.4.10* Excellent Service Ben has looked after us for a number of years now and is always professional and his knowledge is outstanding ### 5/5 — Andrea James *2026-04-16, version 5.4.10* Andrea was amazing - she took charge of the package holiday I have planned and we can’t wait ! ### 5/5 — Fantastic Service *2026-03-30, version 5.4.10* Amazing service again by our travel counsellor Kerry. She answered all the questions, went into all the details and explained everything very clearly before we booked our trip. Kerry really is an expert when it comes to travel. Neil ### 5/5 — Amazing! *2026-03-16, version 5.4.10* Mel was so efficient in helping us plan our holiday. She has spent hours with us going through options and finally getting us a fabulous multi trip itinerary. I wouldn’t hesitate to recommend her to anyone who wants to travel overseas anywhere. ### 5/5 — Holiday to Italy *2026-03-13, version 5.4.10* Fiona was extremely helpful, I kept going back asking questions, she always came back immediately even out of office hours !! Nothing was too much trouble. ### 5/5 — Really overdue review *2026-03-08, version 5.4.10* Can’t rate Rob Rackham, my TC’s service highly enough. He has been helping me with my travel arrangements for about 10 years now and I always thought of his service as being a nice to have, a bit of a lazy girl’s extravagance. I learnt differently when I needed to travel to Australia in 2021 when Cathay Pacific cancelled my return flight via Hong Kong and it was pretty much impossible for me with time differences and ever changing Covid regs to get help from airlines and airports. Rob got me sorted on a flight back via Darwin, I wouldn’t’ve been able to sort this on my own so a belated thanks to someone who really showed his value when it was needed most. Needless to say I have just booked my latest trip with Rob confident that whatever the next few months bring he will be there to sort me out. ### 5/5 — Amazing! *2026-03-06, version 5.4.10* The personal touch, research and expertise shown by Elisabeth Randle has been amazing - has blown away both my wife and I making the whole experience great with the initial faff of sorting things out! Thanks Elizabeth! ### 5/5 — Easy useful App *2026-02-16, version 5.4.10* Love being able to use this app to plan for and anticipate my holidays! ### 5/5 — The best!!!! *2026-02-15, version 5.4.10* Had the best TC experience with Teresa Jones. Helpful, patient and extremely knowledgeable! Here’s to the next booking! ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow *2026-01-16, version 5.4.10* Only just started to use this app and it’s not very speedy. Loading my email address and password takes too long. ### 1/5 — Still a fundamental bug *2025-07-31, version 5.4.10* I raised a bug with your app months ago and I spend a significant amount with TC. You STILL show returned journeys on the upcoming tab. That is just blatantly wrong and clutters up the screen when you want to see “upcoming journeys” ### 1/5 — Can’t login *2023-11-09, version 5.0.2* Downloaded the app but there aren’t any instructions on how to register/login to the app. There is nothing worse for a business than advertising an app that doesn’t work. ### 1/5 — Cannot log in *2022-10-07, version 4.2.12* Have tried over the last few months to sign into the app & I still cannot get signed in. Very disappointed ### 1/5 — Where are the updates on Apple App *2021-04-21, version 4.2.0* Current version of app is 4:3:3 Yet on apple apps you only have version 4:2:2 When will we see the updates coming through ?????? I am using I Phone 10xs ### 1/5 — Unable to log in *2018-08-22, version 2.2.2* The App is advertised as being amazing but how would anyone know how good it is if you can’t log in and no one at travel counsellors who I’ve already messaged knows how to log in either ! ### 2/5 — Not great *2022-03-24, version 4.2.6* Had more trouble trying to get let into the app than anything ### 3/5 — New account *2025-11-04, version 5.4.10* There is no link for new account ### 4/5 — A brilliant travel companion *2016-06-30, version 1.0.2* A great way to compliment the services from Travel Councillors. All your paperwork online no longer having to search through all you emails to find the paperwork. Really love it! ### 5/5 — Michelle our TC *2026-07-28, version 5.4.10* For the last 13 years Michelle has searched booked recommended holidays and trips for us .. we would not book a holiday or trip any other way .. now she is our friends x ## Most praised reviews (9 highest-rated) ### 5/5 — Answers quite quickly *2026-07-26, version 5.4.10* Mandy does her best to get you a good price for holidays. Booked 2 holidays with her this year. ### 5/5 — Tracy *2026-07-18, version 5.4.10* Karen is an excellent Travel Counsellor who always takes the time to listen to exactly what we’re looking for. She really understands our preferences and consistently finds the perfect cruise to suit our needs and budget. Nothing is ever too much trouble, and her knowledge, professionalism, and friendly approach make the whole booking process easy and stress-free. I wouldn’t hesitate to recommend Karen to anyone looking for outstanding personal service. Thank you for always finding us the right cruise! ### 5/5 — Stress free *2026-07-13, version 5.4.10* Always a stress free experience, I call, say where I’m going to be that evening and it’s all sorted whilst I go about my day ### 5/5 — Exceptional Service! *2026-07-01, version 5.4.10* Kate Hayes from TC is just a unique, wonderful human being who works incredibly hard to get the holiday you want. She never fails to amaze me! Thank you! ### 5/5 — Excellent service *2026-06-26, version 5.4.10* Very impressed with the ease of use of this app and the efficiency of TC. Really helped me easefully organise a trip to Ibiza which I’m looking forwards to with my daughter and her friend 👍 ### 5/5 — Tracy and Lewis *2026-06-22, version 5.4.10* How amazing their service is just spectacular stick in Bangkok due to the Middle Eastern problems and for me back for my next holiday to Florida ! ### 5/5 — Mrs M Taglioni *2026-06-18, version 5.4.10* The TC app. is so easy and clear to use and stores all your documents so you don’t lose them 🤗 Joanne Hickey is the best at finding holidays for you, always there to help in anyway she can and always with a smile x ### 5/5 — Great app *2026-06-17, version 5.4.10* Perfect for keeping track of your trips ### 5/5 — Altea trip *2026-06-16, version 5.4.10* Mandy again has helped me out,sorting best price and advice --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*