# MyTeamCare — user reviews

> 8 indexed App Store user reviews of MyTeamCare by LUBBOCK COUNTY HOSPITAL DISTRICT, rated 4.64/5 from 178 ratings.

- Source: https://appshunter.io/ios/app/myteamcare/id1490899267/reviews
- App overview in markdown: https://appshunter.io/ios/app/myteamcare/id1490899267.md
- Rating breakdown: 5★ 144 · 4★ 7 · 3★ 1 · 2★ 5 · 1★ 7

## Most critical reviews (8 lowest-rated)

### 1/5 — Waste of my time and money

*2025-12-03*

Waited over half an hour and paid $80 to not get connected to anybody

### 1/5 — Can’t get passed….

*2022-05-24*

Can’t get passes the registration even tho I’m already registered.  It tell me I already exist in the system which I know bc I logged in. Making it impossible to set up an an appointment

### 1/5 — Worst app - go back to the original

*2021-11-06*

I have never written a review for an app but I used the old app plenty of times and this new app is the actual worst. I have never been able to get a visit to work. It gets to the “creating video visit” screen and never loads. I’m posed off because this is the only way I can avoid going to the physical doctor on my insurance and now it doesn’t work.

### 1/5 — my team care app

*2021-02-02*

I’m sure it’s a wonderful app but I wouldn’t know because you don’t give a 1st time user an option to create their account . How can you use it if you can’t create an account This is an important problem to address , I would think ...

### 2/5 — Really Doesn’t Support Multiple Hospitals

*2024-05-23*

I moved from Texas to Colorado and my new hospital happened to have the same medical record system. I still see one specialist in Texas but the rest of my care is at the new hospital. Unfortunately, I can’t log into the app and see records from both institutions, and I can’t have separate accounts in the app. 

Epic doesn’t have this problem.

### 3/5 — What happened

*2022-12-11, version 102.1.4*

This app was great until about a week ago. Since then I have lost the ability to use touch to open the app. I have vision problems and use fingerprint to open apps. Now it’s gone.

### 5/5 — Quick and easy

*2024-10-14*

I had some reservations about using their telehealth system and typing my address in three different places was a little tedious. They also did not have my insurance listed. But it was only $67 for a telehealth visit to take care of my pressing concern today. So overall pleasantly surprised.

### 5/5 — Incompetent

*2021-11-21*

Doctor was not competent

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*