# MyTechHelp > Secure remote tech support for friends and family with view-only screen sharing. (iPhone/iPad app by KEITH A RIDDELL.) - Source: https://appshunter.io/ios/app/mytechhelp/id6765727596 (this page in markdown: same URL + `.md`) - Developer: [KEITH A RIDDELL](https://appshunter.io/developer/1896051495) - Category: Utilities, Productivity - Price: Free with in-app purchases - Rating: 5.00/5 from 3 App Store ratings · 3 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 45 MB - Languages: American English - Released: 2026-05-19 - Data updated: 2026-06-25 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/mytechhelp/id6765727596/reviews.md ## What is MyTechHelp? MyTechHelp makes it easier to get trusted tech help from someone you know. With MyTechHelp, a requester can create a secure help code or ask a trusted helper for support. The helper can join the session, view the requester’s shared screen after permission is granted, and guide them through simple troubleshooting steps. The requester stays in control. Helpers cannot control the requester’s phone. Screen sharing only starts when the requester begins it, and the requester can end the session at any time. MyTechHelp is built for families, friends, and everyday users who need simple, human tech support without complicated setup. Features include: • Secure help code requests • Trusted helper requests • View-only screen sharing • Support session history • Request queue and help history • In-app support, privacy, and user guide links • Optional Premium access for unlimited requester sessions after the free trial Helpers can continue to provide help without a subscription. Privacy Policy: https://techhelpllc.github.io/techhelp-public/privacy.html Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ ## Key features - Secure help code requests - Trusted helper requests - View-only screen sharing - Support session history - Request queue - In-app guides ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | MyTechHelp Premium | $4.99 | per month | ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/mytechhelp/id6765727596/reviews.md ### 5/5 — Easy to use *2026-06-14* App was very simple to share my screen with a technician and fixed my problem quickly. ### 5/5 — Helpful *2026-05-21* Very helpful and easy to use. ### 5/5 — Great! *2026-05-20* I’ve used many support apps but this one is easy for everyone. It is very intuitive and I love the walk through feature. ## Frequently asked questions about MyTechHelp ### How does MyTechHelp ensure privacy during support sessions? MyTechHelp prioritizes user control. Screen sharing only begins when the requester initiates it, and the requester can end the session at any time. Helpers cannot control the requester's phone, ensuring privacy and security. ### Is MyTechHelp free to use? MyTechHelp offers free access for requesters to create unlimited help sessions. Helpers can also provide assistance without a subscription. Optional premium access is available for unlimited requester sessions after a free trial. ### What devices does MyTechHelp support? MyTechHelp is available on iPhone and iPad devices, making it accessible for a wide range of Apple users needing tech assistance. ### How often is MyTechHelp updated? The app was last updated on June 17, 2026, indicating active development and support. Users can expect ongoing improvements and bug fixes. ### What is the age rating for MyTechHelp? MyTechHelp has an age rating of 4+, making it suitable for use by children and adults alike for obtaining or providing tech support. ### Can helpers control my device with MyTechHelp? No, helpers cannot control your phone. MyTechHelp provides view-only screen sharing, meaning helpers can see your screen to guide you but cannot make changes or interact with your device directly. ### What are the premium subscription details for MyTechHelp? MyTechHelp Premium offers unlimited requester sessions for $4.99 per month, with a 1-month free trial. This is an optional upgrade for requesters who need more extensive session access. ### What kind of tech help can MyTechHelp provide? MyTechHelp is designed for simple troubleshooting and guidance. It allows trusted individuals to see your screen and walk you through common tech issues without needing to be physically present. ## Version history (last 4 releases) ### 3.2 — 2026-06-17 This update makes it easier to connect with people who trust you for tech support. • New Ping Requester feature lets trusted helpers notify a requester to open MyTechHelp when assistance is needed • Improved request queue and support history workflows • More reliable session handling and return-to-app behavior • Enhanced device checkup details • General performance, stability, and interface improvements ### 3.1 — 2026-05-21 Improved Dynamic Island return cue while screen sharing is active. Cleaned up Requester session layout so End Session is easier to access. Cleaned up Helper session layout with Call Requester and End Session side by side. Improved helper screen status messaging, including clearer screen update/freshness indicators. Compact Trusted Helper cards so more helpers are visible on iPad. Polished Settings layout and removed an unnecessary toggle. Improved Premium/Owner access display in Settings. Added behind-the-scenes trial/device protection improvements. General UI polish and stability cleanup across live support sessions. ### 3.0 — 2026-05-19 Version 3.0 improves session reliability, trusted helper request handling, screen sharing diagnostics, subscription entitlement handling, and overall cleanup. ### 2.0 — 2026-05-19 No release notes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-25.*