# MyTelkom App > Mobile app for managing Telkom services with enhanced convenience and features. (iPhone/iPad app by Telkom SA SOC Ltd.) - Source: https://appshunter.io/ios/app/mytelkom-app/id1589756813 (this page in markdown: same URL + `.md`) - Developer: [Telkom SA SOC Ltd](https://appshunter.io/developer/527962846) - Category: Business, Utilities - Price: Free - Rating: 1.00/5 from 15 App Store ratings · 12 written reviews indexed - Age rating: 17+ - Requires: iOS 12.0 · 128 MB - Languages: English - Released: 2023-03-01 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mytelkom-app/id1589756813/reviews.md ## What is MyTelkom App? The newly revamped Telkom app brings smart, seamless service to your fingertips – reimagined to be faster, sleeker, and more convenient than ever! It's loaded with new features, like: Convenient biometric login Easy digital profile setup Seamless switching service Exclusive special offers And much more! Designed to make to make your life simpler, smarter, and more connected! ## Key features - Biometric login - Digital profile setup - Seamless switching service - Exclusive special offers - Faster and sleeker interface ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/mytelkom-app/id1589756813/reviews.md ### 1/5 — cannot topup onlime *2025-07-22* The balances work but I am unable to make any topup data purchases, constant error “no bundles found for this category”. I have prepaid LTE. This is a joke now I have to go to a Telkom store. Fix this!! ### 1/5 — Not working *2025-05-07, version 25.02.04* Almost impossible to get past the login page. Continually getting message saying along the lines of “…this functionality is not working” ### 1/5 — Pointless *2025-05-04* I can’t understand why they changed the app. The previous “Telkom” app was buggy but fine. This one is ALWAYS having issues, even just to log in. Why isn’t there an option to remember your details so you don’t have to manually enter it every single time just to log in? I just want to top up my data. Instead, I’m force-closing the app just to try to login. **Developer response:** We’re sorry for the ongoing login issues and the inconvenience caused by having to re-enter your details each time. Your feedback is noted. We’re working to improve the app experience and appreciate your patience. ^LL ### 1/5 — My Telkom app *2025-01-10, version 24.12.01* Appalling. Absolutely useless. Have deleted the app. Will probably move phone supplier because of this. ### 1/5 — User *2024-10-16* Absolutely useless. Whoever the developer is they should be fired ### 1/5 — Don’t know why they bothered *2024-09-27* To say this app is useless would imply that there’s some form of functionality…the only thing that works on here is the error window message….that gets 5 stars as it works…the rest is useless and always unavailable….. ### 1/5 — Slow *2024-09-04* It’s quite slow for logging in. I can go the whole day waiting for it to finish “processing” my log in information. ### 1/5 — Never received an OTP *2024-05-25* Tying to use the app but never receive my OTP ### 1/5 — Telkom, therefore egregiously useless *2024-01-26* One star because zero and minus stars not available. Entered my credentials and then nothing. ### 1/5 — Could not link account because of error *2023-12-18, version 23.11.04* Pretty hopeless … before you can do anything you need to link an account via ID or passport no. I got a repeated “Uh-oh … Something went wrong. Please try again later.” when attempting to do this. I tried repeatedly but no success. Deleted the app but worried that the login I created still exists somewhere in the ether. ## Frequently asked questions about MyTelkom App ### What are the main benefits of using the MyTelkom App? The MyTelkom App offers a faster, sleeker, and more convenient experience for managing your Telkom services. Key benefits include convenient biometric login, easy digital profile setup, and seamless switching of services, along with access to exclusive special offers. ### Is the MyTelkom App free to download and use? Yes, the MyTelkom App is available for free. There are no charges to download or use the core features of the application. ### What devices are compatible with the MyTelkom App? The MyTelkom App is designed for Apple devices, specifically supporting iPhone, iPad, and iPod touch. ### How often is the MyTelkom App updated? The MyTelkom App was last updated on August 5, 2025, indicating regular updates to improve performance and add features. The latest version is 31.0.1. ### What is the age rating for the MyTelkom App? The MyTelkom App has an age rating of 17+, suggesting it may contain content or features suitable for mature audiences. ### Does the MyTelkom App offer any special deals or promotions? Yes, the MyTelkom App provides exclusive special offers to its users. These offers are designed to enhance the value and convenience of managing your Telkom services. ### How does the MyTelkom App handle user profiles? The app facilitates easy digital profile setup, allowing users to manage their personal information and service details efficiently. This simplifies account management and personalization. ### What are the security features of the MyTelkom App? The MyTelkom App incorporates convenient biometric login, which enhances security by allowing users to access their accounts using fingerprint or facial recognition, providing a secure and quick authentication method. ## Version history (last 5 releases) ### 31.0.1 — 2025-08-05 Updated message on internet failure and login failure. ### 31.0.0 — 2025-07-28 The newly revamped Telkom app brings smart, seamless service to your fingertips – reimagined to be faster, sleeker, and more convenient than ever! It's loaded with new features, like: Convenient biometric login Easy digital profile setup Seamless switching service Exclusive special offers And much more! Designed to make to make your life simpler, smarter, and more connected! ### 30.0.10 — 2025-07-14 The newly revamped Telkom app brings smart, seamless service to your fingertips – reimagined to be faster, sleeker, and more convenient than ever! It's loaded with new features, like: Convenient biometric login Easy digital profile setup Seamless switching service Exclusive special offers And much more! Designed to make to make your life simpler, smarter, and more connected! ### 25.02.04 — 2025-02-28 * TopUp Data using Card bug fix * Email & Password obfuscation * Minor bug fixes ### 24.12.01 — 2024-12-13 - UI Fix: Resolved issue with "View Balances" screen - Manage Your Number: Fixed navigation to Content Services when setting spend limit ## Apps similar to MyTelkom App | App | Rating | Price | Category | | --- | --- | --- | --- | | [悦邻家](https://appshunter.io/ios/app/id1521983840) | — | Free | Business | | [GEPF Self Service](https://appshunter.io/ios/app/gepf-self-service/id1573225966) | 1.0 (3) | Free | Business | | [My Vodacom](https://appshunter.io/ios/app/my-vodacom/id567085004) | 3.9 (93) | Free | Business | | [CBCD 2024](https://appshunter.io/ios/app/cbcd-2024/id1509006980) | — | Free | Business | | [内蒙君正E-Mobile](https://appshunter.io/ios/app/e-mobile/id1513865800) | — | Free | Business | | [Spectrum Spatial Connect](https://appshunter.io/ios/app/spectrum-spatial-connect/id1516839580) | — | Free | Business | ## More apps by Telkom SA SOC Ltd - [Telkom Investor Relations](https://appshunter.io/ios/app/telkom-investor-relations/id527962843) - [Yep](https://appshunter.io/ios/app/yep/id1503075011) - [Telkom Pay](https://appshunter.io/ios/app/telkom-pay/id1621457611) - [TelkomSmart](https://appshunter.io/ios/app/telkomsmart/id6443454337) All apps by Telkom SA SOC Ltd: https://appshunter.io/developer/527962846 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*