# mytello: International calling — user reviews > 762 indexed App Store user reviews of mytello by Mytello GmbH, rated 4.60/5 from 5,431 ratings. - Source: https://appshunter.io/ios/app/mytello-international-calling/id1110101202/reviews - App overview in markdown: https://appshunter.io/ios/app/mytello-international-calling/id1110101202.md - Rating breakdown: 5★ 4,489 · 4★ 382 · 3★ 173 · 2★ 81 · 1★ 306 ## What do users think of mytello? Overall sentiment: mixed **Pros** - 🚀 Clear and easy connection - 💰 Affordable and low-cost - 👍 Excellent call quality - ⏱️ Quick connection - 🌐 Works well internationally - 🔒 Secure and reliable service **Cons** - 🐛 Frequent call drops or disconnections - 🔇 Poor voice quality and muffled sound - ⏱️ Slow connection or long delays - 💰 Expensive rates for some destinations - 🔍 Difficulty finding or accessing certain features **Commonly reported bugs** - App crashes or freezes when changing settings - Incorrect call routing to wrong numbers - Credit deductions for failed or dropped calls **Most requested features** - Add caller ID support - Improve contact sync and management - Provide more flexible credit top-up options - Enhance customer support and response times ## Newest reviews (10 of 762) ### 2/5 — Sometimes things don’t go so well. *2026-08-10, version 2.3.4* I called the US, to pay off a credit card, and the call was interrupted in the first five seconds. I don’t know by whom, but my free call turned into an $11.25 call in an instant. This is nothing like Skype. ### 2/5 — Fantastic service !! *2026-08-05, version 2.3.4* Thankyou so much, this is a fantastic app and has helped me out of so many situations when I’ve needed to make calls to landline numbers. ### 2/5 — Callers often can’t hear you *2026-07-10, version 2.3.4* Expect better ### 1/5 — Terrible. Unusable *2026-06-29, version 2.3.4* International calls keep getting cut off. Can’t hear the recipient ### 3/5 — Voice quality *2026-06-21, version 2.3.4* Voice quality on my end in California is very good but the person I was talking to in UK couldn’t hear me clearly. It’s too bad because mytello has a reasonable budget friendly plan. I’ll have to look elsewhere for a plan to allows both parties to hear each other clearly. ### 5/5 — My go to for international calls *2026-06-19, version 2.3.4* My go to for international calls exceptional service for a great price ### 1/5 — Voice breaking *2026-06-19, version 2.3.4* Connecting disconnecting problem ### 5/5 — Amazing app *2026-06-18, version 2.3.4* I love this app. It is so cheap to make calls and it works perfectly! Thank you so much! ### 5/5 — Brilliant App *2026-06-18, version 2.3.4* This is an absolutely brilliant way of keeping in touch with family members who live in another country and don’t have WhatsApp or the like. Crystal clear calls. ### 5/5 — Call to Pakistan *2026-06-17, version 2.3.4* The call was like a normal direct call and very clear. No noises. I would strongly recommend it to anyone. ## Most critical reviews (10 lowest-rated) ### 1/5 — Juan *2026-07-31, version 2.3.4* Very bad costumer services he make my call very difficult I have to call back. Not good at all. ### 1/5 — Poor communication tool *2026-07-28, version 2.3.4* Inconsistent quality - unable to use keypad to access - a complete waste of time ### 1/5 — Client *2026-07-26, version 2.3.4* The incoming audio is very low like whisper and sometimes the called party complains sometimes second cut off the resume ### 1/5 — Phone British airway *2026-07-25, version 2.3.4* RUBBISH ### 1/5 — 😔 *2026-07-25, version 2.3.4* The charge is higher than the announced rate. It is almost double that.…….🤬🤬🤬 ### 1/5 — Line went down in first call *2026-07-24, version 2.3.4* …and was not allowed to called back as it was considered a second call, which required topping up. Bad start ### 1/5 — Stop nagging me for reviews *2026-07-24, version 2.3.4* Stop nagging me for reviews ### 1/5 — Pay bill *2026-07-16, version 2.3.4* This is the worst Internet service to use when you’re trying to pay a bill. I’ve been trying to pay it for the last hour and a half and it’s not going through. They’re a bunch of idiots that they even tried to call me back. I’m gonna quit the service. ### 1/5 — Not Good *2026-07-13, version 2.3.4* When I call and nobody answers the phone, the call still uses up my credit, and it’s not worth it. Very bad app and terrible customer service. ### 1/5 — Never Gets Connected *2026-07-08, version 2.3.4* So far never able to connect me to the person i am trying to reach. Always random people are answering my phone calls. My Tello is the worse. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2026-08-10, version 2.3.4* Very easy to use and top up. ### 5/5 — Easy to use *2026-08-10, version 2.3.4* Great product easy to use. Doesn’t download all the contacts as you want it to. ### 5/5 — Phone using data *2026-08-03, version 2.3.4* Pretty essential when travelling ### 5/5 — Genial!! *2026-07-13, version 2.3.4* Es un servicio muy bueno, nunca he tenido ningún problema con la comunicación con ninguno de los países con los cuales uso mytello. ### 5/5 — Very nice *2026-07-10, version 2.3.4* Very nice ### 5/5 — Very bad to make US calls *2026-07-06, version 2.3.4* You can’t hear anything if you’re making US calls. ### 5/5 — Good *2026-07-02, version 2.3.4* It works good ### 5/5 — Best calling app ever *2026-06-26, version 2.3.4* Clear calls, no static, and great price. I wish I had known about this app earlier would’ve saved so much money on international calls ### 5/5 — It works *2026-06-23, version 2.3.4* Simple and effective ### 5/5 — Good app *2026-06-23, version 2.3.4* Everything runs perfectly! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*