# MytelPay — user reviews > 123 indexed App Store user reviews of MytelPay by Mytel Pay, rated 2.44/5 from 1,039 ratings. - Source: https://appshunter.io/ios/app/mytelpay/id1463482161/reviews - App overview in markdown: https://appshunter.io/ios/app/mytelpay/id1463482161.md - Rating breakdown: 5★ 310 · 4★ 45 · 3★ 48 · 2★ 28 · 1★ 608 ## What do users think of MytelPay? Overall sentiment: negative **Pros** - 👍 Easy to use - 💡 Helpful for earning ID points - 👍 Useful app **Cons** - 🐛 Crashes and errors - 🐛 Unreliable payment processing - 🐛 Poor customer service - 🐛 Compatibility issues on iOS - 🔒 Privacy and security concerns - 🚫 Owned by military junta **Commonly reported bugs** - Login issues - Disappearing funds during transactions - Incompatibility with newer iOS versions **Most requested features** - Add Netflix payment option - Fix language display issues ## Newest reviews (14 of 123) ### 1/5 — Error Login Password *2022-07-04, version 2.20.8* After updated version 2.20.8, cannot login to my account. Whether I try with Forget password, it didn’t work. Just showed the message, “Something wrong, please try again later”. Then, I try to contact to Call Center hotline 999, no one pick up the phone. 😤😤 ### 1/5 — No OTP *2022-06-15, version 2.20.7* Delay OTP every time and error always ### 1/5 — Bad app *2022-06-03, version 2.20.4* This app is support myanmar military coup. ### 1/5 — UI *2021-12-09, version 2.18.0* The UI is not friendly and sometimes the fund are lost in transactions ### 1/5 — Fight Terrorism *2021-12-09, version 2.18.0* This app is controlled by Myanmar Military Junta leader.With the money from here, murder, human rights violations, burning villages, women are being bullied. ### 1/5 — Please remove this app- rejected *2021-12-08, version 2.18.0* This apps and related brand names starting with Mytel are own by Myanmar military group. Due to the current US sanction, Facebook has already removed their page from Facebook platform. We also would like to request Apple to remove this apps from apple store in order to comply with US sanctions and to make sanctions more effective. These junta are killing thousand of people in Myanmar and their cruelty cant be even express with words. ### 1/5 — Not safe *2021-12-08, version 2.18.0* Not safe for users and don't waste ur time and money using this app ### 1/5 — Bad application *2021-12-08, version 2.18.0* not useful app. ### 1/5 — Useless app *2021-12-08, version 2.18.0* So useless telecom app in myanmar ### 1/5 — Scam app *2021-12-08, version 2.18.0* Cash out didn't work ### 1/5 — Bad *2021-12-08, version 2.18.0* Bad Application .. No Safe ### 1/5 — MAL *2021-12-08, version 2.18.0* Thousands of Myanmar People are killed, arrested, on the warrant, leaving their homes due to the civil war and the government elected by myanmar citizens is also detained. This is carried by Myanmar Army | Military who co-owns this application and making a lot of money. We need to cut all sources of the financial incomes to Military. #SaveMyanmar #AgainstMyanmarMilitaryCoup #LongLiveDemocracy ### 1/5 — To ban *2021-12-08, version 2.18.0* The Mytel Pay App is a business venture of the Burmese military that is torturing and killing the people of Burma. They are using the proceeds of this business to buy weapons to kill civilians. So get rid of this app as soon as possible. ### 1/5 — Reject App owned by Junta *2021-12-08, version 2.18.0* This is the business of the leader of Military in Myanmar. ## Most critical reviews (10 lowest-rated) ### 1/5 — Blood Money Pay *2026-01-09, version 2.23.5* Should not use to support the blood money. ### 1/5 — Don’t use this app *2025-07-02, version 2.23.5* Very stupid app I have ever seen, they just put those top up bills and to buy packages but even didn’t allow to use them, it has a lot of track and then very bad customer service ### 1/5 — Bad customer service *2025-07-01, version 2.23.5* Very bad customer service. Won’t solve problem complaint and just tell you to wait endlessly. ### 1/5 — Bad service *2025-06-19, version 2.23.4* Bad service ### 1/5 — bad developers *2025-04-04, version 2.23.4* I can't sign up in ios.It's bad developers designed. ### 1/5 — Why everytime need GPS *2024-07-26, version 2.23.1* When top up by Mytel pay , every time need to open gps . Waste time ### 1/5 — Very bad payment app *2024-02-06, version 2.22.6* I tried to pay FTTH WiFi bill it’s not working. I asked customer service.Although they told clear data and give me app download link it’s not working.That’s very annoying.don’t use this app for payment and billing.👎🏼 ### 1/5 — Unuseful app *2023-12-06, version 2.22.2* Should not use app ### 1/5 — Kmkl MytelPay *2022-09-10, version 2.21.1* Kmkl MytelPay ### 1/5 — Can’t use for iOS *2022-07-13, version 2.20.8* I can’t enter Mytelpay application in my iphone. You should upgrade your app. ## Most praised reviews (10 highest-rated) ### 5/5 — Very useful *2024-03-07, version 2.22.6* Whatever I like that 👍 ### 5/5 — Mytelpay Wallet *2023-09-01, version 2.21.9* My ID Point တွေကို အများကြီး အများကြီး ရဖို့အတွက် အထောက်အကူ ဖြစ်စေတဲ့ app တစ်ခုပါ တစ်လ တစ်လ free ရတဲ့ Data တွေဆို GB နဲ့ ချီပြီး ရတာပါ ### 5/5 — Something Error For Ios version .. *2023-03-03, version 2.21.4* Cannot top-up Other operators and own operator. So Should update New version... ### 5/5 — Last update *2022-11-15, version 2.21.3* La ### 5/5 — Service is perfect *2022-08-17, version 2.20.9* I like UI UX of MytelPay ### 5/5 — Very good *2022-06-04, version 2.20.6* Very good and useful app . ### 5/5 — Good *2021-12-08, version 2.18.0* Easy to use application. I like ### 5/5 — good *2021-12-08, version 2.18.0* easy to use ### 5/5 — Best app ever for bill payment and money transfer *2021-12-08, version 2.18.0* I started using is 3 months ago and I find this app useful ### 5/5 — Mytel is great *2021-10-17, version 2.16.0* I love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*