# MyTerminal — Official Port Authority App

> Official app for Port Authority Bus Terminal departures, services, and alerts. (iPhone/iPad app by Port Authority of NY  NJ.)

- Source: https://appshunter.io/ios/app/myterminal/id1342784114 (this page in markdown: same URL + `.md`)
- Developer: [Port Authority of NY  NJ](https://appshunter.io/developer/1062004890)
- Category: Travel, Reference
- Price: Free
- Rating: 1.80/5 from 104 App Store ratings · 44 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 211 MB
- Released: 2018-03-13
- Data updated: 2026-07-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myterminal/id1342784114/reviews.md

## What is MyTerminal?

MyTerminal provides you with information about bus departures and terminal services at the Port Authority Bus Terminal.
 
With the MyTerminal app, users will be able to: 
• Get scheduled departure time and gate location for all buses departing from the terminal. Users can search for departures by destination city.
• View directories showing the location of services available at the terminal, including ticketing, shops and restaurants, restrooms, ATMs, and charging stations.
• Check real-time alerts about incidents impacting bus service at the terminal.

## Key features

- Scheduled bus departure times
- Gate locations
- Search departures by destination
- Terminal service directory
- Real-time incident alerts

## Recent user reviews (10 of 44)

All indexed reviews: https://appshunter.io/ios/app/myterminal/id1342784114/reviews.md

### 1/5 — DO NOT trust that app!!!!

*2025-12-05, version 6.1.2*

You would think that the app meant to do the most essential two things : gIve the right time and the right gate would precisely that … Only until you are finding yourself running from one part of the building to another  because you trusted the app!!! Hell even the driver looked into it and couldn’t believe it so much that he stayed a little bit longer just in case that others ended following the app infos!!!! 

My suggestion: Delete the app and 100% speak to an agent at your bus station ESPECIALLY if the bus station is large. I know I won’t get caught twice.

### 1/5 — What a joke

*2025-08-28, version 6.1.2*

No map to find the buses by gate or location. Can’t buy tickets in-app. Better off walking.

### 1/5 — Inaccurate.

*2025-07-15, version 6.1.2*

Literally just incredibly inaccurate with times and gates. Useless app.

### 1/5 — Does not have up to date information

*2025-04-21, version 6.1.0*

This app does not have correct or up to date info for busses and current bus routes.

### 1/5 — Useless App

*2024-09-03, version 5.4.0.1*

Do you know how difficult it is to find the right gate at Port Authority? How will this problem be solved? Who will solve it? This app is nonsense, a waste of time and bureaucratic money.

¿Sabes lo difícil que es encontrar la puerta correcta en Port Authority? ¿Cómo se solucionará este problema? ¿Quién lo solucionará? Esta aplicación es una tontería, una pérdida de tiempo y dinero burocrático.

### 1/5 — Needs to be updated

*2024-04-01, version 5.4.0.1*

This app is a mess. Do not trust the scheduling all the time. Be ready for false bus times and missing bus times as well. This app is great for not showing you all the buses available

### 1/5 — Terrible app

*2024-02-16, version 5.4.0.1*

I never write reviews. This is the worst travel app I’ve ever used. Impossible to use.

### 1/5 — FIX IT ALREADY

*2023-10-31*

Why is the most recent schedule change not synced to the app yet? Notified people about it for weeks but can’t post it to the app? 122 still shows one time listed on its schedule, 7:30pm. Terrible app run by terrible company wish everyone would boycott

### 1/5 — full of misinformation

*2022-11-28, version 5.2.0*

missed my bus because it told me the wrong gate

### 1/5 — Not friendly App

*2022-10-28, version 5.2.0*

This App needs lots of improvement and imagination on how to make it user friendly, intuitive, and easy to use. Trying to figure out how to get back to my hotel was nothing but nightmare. Google was very helpful figuring out which bus number to take, but trying to figure out which level/gate number and door number was almost an impossible task. Not even seasoned bus riders were able to figure which gate we needed to take. Luckily after 20 minutes we found an employee that  was able to decipher the crazy convoluted schedule.

## Frequently asked questions about MyTerminal

### What information does MyTerminal provide?

MyTerminal provides information about bus departures and terminal services at the Port Authority Bus Terminal. You can get scheduled departure times, gate locations, and search for departures by destination city. It also includes a directory of services like shops, restaurants, restrooms, ATMs, and charging stations.

### How does MyTerminal help with bus travel?

The app helps with bus travel by giving you precise scheduled departure times and the correct gate location for your bus. You can easily search for departures based on your destination city, ensuring you find the right bus efficiently.

### Are there any costs associated with using MyTerminal?

No, MyTerminal is a free application. There are no charges to download or use its features. The app does not have in-app purchases or advertisements.

### What kind of alerts can I expect from MyTerminal?

You can expect real-time alerts about incidents that may be impacting bus service at the terminal. This helps you stay informed about any delays or disruptions to your travel plans.

### Can I find amenities at the terminal using this app?

Yes, the app features a directory that shows the location of various services available at the terminal. This includes ticketing, shops and restaurants, restrooms, ATMs, and charging stations, making it easier to navigate the terminal.

## Version history (last 5 releases)

### 6.2.0 — 2026-01-27

Test of updates

### 6.1.2 — 2025-05-15

Updated Privacy and Terms of Use Links

Privacy Statement for data collection and use.  
https://www.panynj.gov/port-authority/en/privacy-statement-mobile-applications.html 

Terms of use: https://www.panynj.gov/port-authority/en/terms-of-use-and-license-mobile-apps.html

### 6.1.1 — 2025-04-24

Bug fixes.

### 6.1.0 — 2025-04-11

MyTerminal 6.1.0 Release Notes 

Various maintenance and bug fixes 

NOTE: Users will be prompted to accept the Port Authority Privacy Statement. Please refer to the PANYNJ Privacy Statement for data collection and use.  
https://www.panynj.gov/privacy-statement-mobile-apps.html 

Terms of use: https://www.panynj.gov/terms-of-use-and-license-mobile-apps.html

### 6.0.0 — 2024-12-18

MyTerminal 6.0.0 Release Notes 
Maintenance 

Various maintenance and bug fixes 
Recoded from the ground up for faster response
Background Updates for POI 

NOTE: Users will be prompted to accept the Port Authority Privacy Statement. Please refer to the PANYNJ Privacy Statement for data collection and use:  
https://www.panynj.gov/port-authority/en/privacy-statement-mobile-applications.html
 
Terms of Use – https://www.panynj.gov/port-authority/en/terms-of-use-and-license-mobile-apps.html

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## More apps by Port Authority of NY  NJ

- [RidePATH](https://appshunter.io/ios/app/ridepath/id1338908581)
- [PANYNJ Virtual Taxi Dispatch](https://appshunter.io/ios/app/panynj-virtual-taxi-dispatch/id6478617060)

All apps by Port Authority of NY  NJ: https://appshunter.io/developer/1062004890

## Related topics

[port authority bus terminal](https://appshunter.io/ios/topics/port-authority-bus-terminal) · [port authority](https://appshunter.io/ios/topics/port-authority) · [port authority bus](https://appshunter.io/ios/topics/port-authority-bus) · [port authority ready2ride](https://appshunter.io/ios/topics/port-authority-ready2ride) · [massachusetts port authority](https://appshunter.io/ios/topics/massachusetts-port-authority)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*