# myTherapist — user reviews

> 12 indexed App Store user reviews of myTherapist by Therasoft, Inc, rated 2.00/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/mytherapist/id899920045/reviews
- App overview in markdown: https://appshunter.io/ios/app/mytherapist/id899920045.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 16

## Most critical reviews (10 lowest-rated)

### 1/5 — Glitches

*2023-02-22*

I just downloaded it and I type in the information and the app just closes instead of logging me in.

### 1/5 — The worst

*2022-03-04*

Randomly won’t open, buggy, has never worked as expected. I spend 5-10 minutes every appt messing around with this stupid app. It’s a waste of everyone’s time.

### 1/5 — Just stopped working

*2020-07-09*

After using it for three months it just stopped working

### 1/5 — Poor UX, poor video quality

*2020-05-09*

The design feels dated, the the UX is not intuitive. Portrait mode only. Buggy. I don’t have any confidence in the privacy and security, because how would an app that can’t compete on the easy things be able to compete on the hard ones. It has calendars, messages, payments videos. Why is it trying to do all the things, instead of trying to do the core things well? I don’t understand why my therapist can’t just use a better video conferencing app and best in class tools (better calendar, better payments, etc). All of those apps are better on privacy and security and would help my counselor better manage her business. 

By the way there are *2* different apps called MyTherapist, by two different developers. This is the worse of the two and it’s quite confusing when your counselor tells you to download it. This is just a reminder that worst software is being made for healthcare and public education

### 1/5 — Stupid App

*2020-04-01*

Who designed this nonsense? It looks outdated and it won’t even let me sign in with the correct credentials. Waste of time.

### 1/5 — Doesn’t work

*2020-03-26*

This is so frustrating - no matter what I do it won’t work on my mobile device. I’d really like to be able to use my phone instead of the computer. As is, the app is useless.

### 1/5 — No usable

*2017-12-11*

You cannot see what you are typing when the keyboard pops up, so you can only receive messages. You have to log in every time you have a message notification.

### 2/5 — App Not Working

*2023-02-23*

I’m having trouble accessing content since the “bug fixes.”

### 2/5 — Not consistant

*2022-12-15*

I have to say that in the beginning of the pandemic that mytherapist app worked well for communicating online with a therapist. A year or so later it does not work at all. I try to video connect yet it goes straight to the home screen with the various apps. I did like this app better than another online therapy app yet now it does not work at all so I am adjusting to the other app.

### 5/5 — Needs Face ID

*2024-05-01*

Needs to have Face ID recognition

## Most praised reviews (2 highest-rated)

### 5/5 — Very easy to use!

*2020-09-22*

It’s simple, fast, and effective in my opinion. I was worried when I seen the star rating but I love it. 5 stars for me.

### 5/5 — Great app

*2020-03-29, version 1.2.6*

Works for me. Super easy to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*