# Mytheresa: Shop Luxury Brands — user reviews > 925 indexed App Store user reviews of Mytheresa by mytheresa.com GmbH, rated 4.60/5 from 6,454 ratings. - Source: https://appshunter.io/ios/app/mytheresa-shop-luxury-brands/id484615570/reviews - App overview in markdown: https://appshunter.io/ios/app/mytheresa-shop-luxury-brands/id484615570.md - Rating breakdown: 5★ 5,507 · 4★ 347 · 3★ 168 · 2★ 121 · 1★ 311 ## What do users think of Mytheresa? Overall sentiment: positive **Pros** - 🚀 Easy to use and search - 🚀 Convenient shopping experience - 🚀 Excellent customer service - 🚀 Fast and efficient delivery - 🚀 Seamless checkout process - 🚀 Wide selection of high-quality brands - 🚀 Beautifully curated products - 🚀 Reliable and trustworthy platform **Cons** - 🐛 App crashes and glitches - 🐛 Slow page loading and navigation - 🐛 Buggy wishlist and filtering features - 🐛 Inconsistent user experience across app and website - 🐛 Difficulty managing multiple accounts/profiles **Commonly reported bugs** - Wishlist items disappearing or not syncing properly - Checkout process issues and payment problems - Frequent app crashes and freezes - Navigation bugs causing loss of browsing context - Inconsistent behavior when adding/removing items **Most requested features** - Ability to filter and sort products more effectively - Option to view stock levels and prioritize purchases - Categorized wishlist with low stock/last item indicators - Integration of Apple Pay and other convenient payment options - Improved app performance and stability ## Newest reviews (20 of 925) ### 5/5 — Great site *2026-08-12, version 5.53.0* Beautiful, well presented products ### 5/5 — DS *2026-08-11* Amazing website and great customer service ### 5/5 — Crazy about Mytheresa *2026-08-11* I just don’t know what to say about Mytheresa website… unbelievable design , brands, customer service, ahhh… can I work with you guys.. can you hire me I just wants to be part of this great selection, service exquisite style Mytheresa have… what’s the secret, I had bought from 5th Avenue, Nostrdom, Fertech, Ssense, Italist, Wolf & Bagner, free people and it’s like.. I just browse on the website and immediately… it’s like a must have every piece.. I need help with Mytheresa I just love eeeeeverything .. and you still ask for 5 start , that’s not your group MydearTheresa… ( I will not feel bad for reviews with an exchange for a style..😅.. I’m serious.. I just love MyTheresa. ### 5/5 — Have shopped on this site for years! *2026-08-08, version 5.53.0* My go to site for absolutely everything, incredible service, incredible range and honestly the best prices and even better sales. ### 5/5 — Amazing *2026-08-08, version 5.53.0* Fab app ### 5/5 — Fav *2026-08-08, version 5.53.0* Love Mytheresa ### 5/5 — My favorite *2026-08-07, version 5.53.0* 100 ### 5/5 — Shopping *2026-08-06, version 5.53.0* Great but I need a personal shopper assistant ### 5/5 — Great site *2026-08-06, version 5.53.0* I love the site, because of the prices and range, the shipping is fast , and returns are very easy! ### 5/5 — Always great *2026-08-06, version 5.53.0* Easy and effective platform. A great shopping destination. ### 5/5 — Wonderful and unique options *2026-08-04, version 5.53.0* Look forward to receiving my sunglasses! So many purchase options that are different and fun! ### 5/5 — The best app *2026-08-02, version 5.53.0* I love it ### 5/5 — The best app *2026-08-02, version 5.53.0* I shop with Mytheresa for years now ### 5/5 — Excellent *2026-07-30, version 5.53.0* Thank you for an easy way to order ### 5/5 — Miss MCT *2026-07-29, version 5.53.0* Love!! ### 5/5 — Wonderful shopping experience *2026-07-28, version 5.53.0* Easiest shopping app ### 5/5 — My favourite *2026-07-26, version 5.52.1* Very good choice of brands and sizes. I’m size 16 (EU 48) and find it very challenging to find branded clothes in my size). Quick delivery and the most important the company appreciates your loyalty. Highly recommend ### 5/5 — The best *2026-07-26, version 5.52.1* Most efficient and handy ### 5/5 — Shop with ease *2026-07-26* Works great … no complains ### 5/5 — Love the app *2026-07-25* Nice app, nice preview and easy to proceed anything ## Most critical reviews (10 lowest-rated) ### 1/5 — Completely unusable *2026-06-22, version 5.51.2* Horribly designed app ### 1/5 — Miss G *2026-05-18, version 5.49.0* Easy to navigate, great selection and quick delivery ### 1/5 — Only in USD *2025-12-20, version 5.43.0* No British app ### 1/5 — Newsletter prompt won’t go away *2025-09-09, version 5.35.0* App is great until the recent update. Now it keeps asking you to sign up for a newsletter every 5 seconds and it won’t go away even after I signed up. Why so aggressive? I stopped shopping there altogether because of it. Ruined the experience. Very disappointed. ### 1/5 — phone heating& battery draining *2025-05-29, version 5.29.0* unusual heating while using. seems the app is refreshing non-stop. used for 3 mins drained 4% battery. ### 1/5 — Myteresa is a highly functioning site *2025-04-26, version 5.27.0* But the new website keeps giving me an error message and i have to reload the page ### 1/5 — Glitchy *2025-04-10, version 5.23.0* The handoff from Google shopping or Google lens to this app just never works. The items don’t load or the PDP loads very slowly which seems like a major opportunity miss for MyTheresa after Matchesfashion went under and shoppers are seeking seamless digital luxury shopping experiences. I’ve abandoned so many attempts and bought elsewhere. ### 1/5 — They don’t deliver to your home *2025-02-19, version 5.21.0* I ordered twice from this platform and twice the delivery was supposed to be delivered at my place but in reality got directly delivered very far from my home to the point I had to take cabs both ways as the place I got delivered was far from subways too. And one time the item arrived with a button missing. They are thieves ### 1/5 — Logout *2025-02-03, version 5.19.1* Logs you out automatically after 1 week which is annoying ### 1/5 — Problem with payment no help from customer service *2025-01-25, version 5.18.0* Fast and easy to make a purchase. But somehow card payment didn’t go through several times. No help at all from the support, just standard answer no trying to help identify the reason. ## Most praised reviews (10 highest-rated) ### 5/5 — Belle expérience *2026-08-27* Très belle expérience avec Mytheresa! La plateforme est élégante, intuitive et très facile à utiliser. La navigation est fluide, les articles sont bien présentés et toutes les informations importantes sont faciles à trouver. Le processus d’achat est simple, rapide et agréable. Une plateforme à la fois conviviale, fiable et très bien conçue ### 5/5 — Mytheresa *2026-08-18, version 5.53.0* Five star ### 5/5 — Epitome of Elegance *2026-08-16, version 5.53.0* Simple the best online store for someone who doesn’t want to follow the pack! ### 5/5 — Love it *2026-08-16, version 5.53.0* Love it ### 5/5 — Great coveted selection *2026-08-15, version 5.53.0* The only problem I have is I don’t have unlimited funds to buy everything I want. ### 5/5 — Excellent customer service *2026-08-15* I’ve been a My Theresa customer for years. They always deliver an excellent customer service. The website is easy to navigate, the return policy is straight forward and the process is seamless! ### 5/5 — Love it!! *2026-08-14, version 5.53.0* MyTheresa is top tier and an elite shopping experience. Incredible shipping, always wrapped with care and special attention! ❤️ ### 5/5 — Love it *2026-08-14, version 5.53.0* Love it , best and of the best ! ### 5/5 — Review *2026-08-14, version 5.53.0* Great app easy to use love the new arrivals are there first thing in the morning! ### 5/5 — Best shopping *2026-08-12* Effortless shopping - great curation. Perfect for Canadian shoppers - thank you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*