# MyTherme — user reviews

> 38 indexed App Store user reviews of MyTherme by Therme Nord Bucuresti SRL, rated 1.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/mytherme/id1334068011/reviews
- App overview in markdown: https://appshunter.io/ios/app/mytherme/id1334068011.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Newest reviews (10 of 38)

### 1/5 — Unusable

*2022-07-04, version 2.0.1*

After countless errors and crashes I was able to go to the payment but surprise, surprise, I am not able to complete the fields for my card because they cannot be selected… garbage app

### 1/5 — Designed and built by morons

*2022-07-04, version 2.0.1*

Half the app functionality errors out meaning the application backend is dead, booking functionality doesn’t work, guess your 3rd party changed the API and you’re to busy to check and see if it’s working, and have you heard of this thing called localisation? Maybe you can even get some Romanian language customers in Romania. You guys should really try harder not to build a revenue stream “cu un băiat”. Cheers. Praf :)

### 1/5 — Trouble with register

*2022-05-28, version 2.0.1*

MyTherme app is working very slowly. When i try to register an account, an error occurs every time. I choose to enter my own password, then the app freezes. Please, solve this problem!

### 1/5 — No English

*2022-05-18, version 2.0.1*

Only in Romanian language.

### 1/5 — Can’t create an account

*2022-04-29, version 2.0.1*

Unfortunately, 1 star from me. It’s been 2 days now that I cannot create an account. Keep getting the same message: Error, please try again later

### 1/5 — Sing in.

*2022-04-23, version 1.0.34*

Unable to sing in to the app.

### 1/5 — Not working

*2022-03-25, version 1.0.34*

The app is stuck after I try to connect.

### 1/5 — Can’t log in

*2022-02-08, version 1.0.34*

I made an account on browser. I tried to log in here but the app remains processing after introducing my credentials. Useless app

### 1/5 — Nu merge ce rost mai are?

*2022-01-21, version 1.0.34*

Nu ma pot autentifica cu Facebook sau crea cont. De ce mai exista aplicatia în AppStore?

### 1/5 — Not working

*2021-11-10, version 1.0.34*

Unable to connect into my account

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken

*2026-05-29, version 2.5.10*

Can’t access the app since it updated 1 day ago. Won’t update or open

### 1/5 — Non si avvia

*2025-09-03, version 2.5.4*

Rimane a pensare ma non si avvia. Con Iphone 13. Disinstallata e reinstallata 3 volte: niente. Rimangono 3 puntini blu a pensare…🤷‍♂️

### 1/5 — App adjusts dates of booking

*2025-04-28, version 2.5.1*

This app has been a nightmare . I booked a specific date to visit in June and when the confirmation came through it was the wrong dates. When attempting to amend it the date I required wasn’t even displayed. I had to purchase more tickets and make a request for a refund . Still have heard nothing back. Will definitely be leaving a bad review on google if it’s not sorted soon

### 1/5 — Eroare adaugare date facturare firma

*2025-03-22, version 2.5.1*

Apare o eroare cand incerc sa adaug datele de facturare pe pers juridica, am contactat suportul si niciun rapspuns din partea lor dupa mai bine de o saptamana!

### 1/5 — Si blocca sul lenguage

*2024-11-08, version 2.4.5*

Appena la apro mi si blocca su che linguaggio impostare

### 1/5 — Fresh install but it’s not working

*2024-08-04, version 2.4.0*

When I open the app, it says to choose a language and the app freezes. 🤷‍♂️

### 1/5 — Discrimination based on race + theft

*2024-04-26, version 2.4.0*

I do not recommend and I won’t go anymore. There are other better options.

It is too expensive compared with the quality and safety.

Also, the staff verbally discriminate on base of the race.

I mostly dislike because it is full of thieves- I was victim 2 times- and I don’t go too often. They have cameras, but they aren’t used for helping the clients. The staff can watch and confirm you had something and then you didn’t find anymore, but they say the politics is that you have to take care of your own goods. Should you stay on the chair guarding your goods? Is this why you go there? You go into the pool, you stay for a while and then you go out: the towels and/ or sleepers disappeared. Phones disappear also- but these you can leave under key. Instead, towels and sleepers is mandatory to have.

### 1/5 — Cea mai proasta aplicatie

*2023-11-17, version 2.2.0*

Se blocheaza in pagina de plata, am avut un incident in care s-a blocat, au retras banii din cont, dar nu au emis biletele. Si bineinteles ca nu au returnat banii. Sfatul meu ar fi sa nu o mai folositi.

### 1/5 — Nick

*2023-02-19, version 2.1.7*

Registration doesn’t work. And you can’t buy tickets without registration

### 1/5 — Not working

*2022-10-28, version 2.1.2*

The app is not working, impossible to buy tickets and to register

## Most praised reviews (10 highest-rated)

### 5/5 — Recommended

*2026-06-23, version 2.5.11*

I find it so useful having this app, mainly because you can purchase your tickets and have the QR Code to hand before you travel, saving time as you go through the express line when you arrive at the Spa. Also there is lots of information about the free programs and what available at the Spa, so informative 💯

### 5/5 — Terme

*2025-09-24, version 2.5.4*

Sono stato alle terme di Bucarest molte volte e con il biglietto online fatto con quest’app non mi ha dato problemi e mi hanno fatto entrare,l’ho fatto anche un mese prima e non li da problemi,app dove puoi vedere anche le varie zone delle terme prezzi etc…

### 5/5 — Excelent

*2025-04-12, version 2.5.1*

Foarte bună aplicația!
Poți vedea atracțiile, activitățile Therme.

### 5/5 — Excellent app

*2023-02-07, version 2.1.7*

Very well designed and functioning app !

### 5/5 — Excelentă aplicația!!! Felicitări!!!

*2022-04-26, version 2.0.0*

După un tur detaliat prin aplicație, mi-a venit un dor nebun să revin la ei.

### 5/5 — Awesome app

*2022-04-26, version 2.0.0*

Really great to see it redesigned, it’s now flawless and loads really smoothly! Also, really nice rewarding system, you can get Zen points pretty quick and using them is really convenient, both online and at the cashdesks. Can’t wait to visit Therme again!

### 2/5 — Probleme

*2023-04-17, version 2.1.7*

Nu pot scana codul QR dupa ce am platit ( am facut asta de zeci de ori pana acum ) si nu exista un mumar de contact sau un mail…daca ai nevoie de ajutor nu ai nicio optiune. 
Si daca cumpar online din aplicatie trebuie sa caut biletele in mail,nu se regasesc niciunde in aplicatie.

### 2/5 — Cannot login

*2022-06-27, version 2.0.1*

For my work e-mail address gives invalid e-mail  error when i try to log in probably because it uses custom domain🤷🏻‍♀️

### 2/5 — Add Apple pay as a payment method

*2022-05-06, version 2.0.1*

Title

### 2/5 — Nu te poti conecta

*2021-08-24, version 1.0.34*

Nu iti poti face cont

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*
