# MyTime Scheduler — user reviews > 121 indexed App Store user reviews of MyTime Scheduler by Melian Labs Inc. - Source: https://appshunter.io/ios/app/mytime-scheduler/id982024232/reviews - App overview in markdown: https://appshunter.io/ios/app/mytime-scheduler/id982024232.md ## What do users think of MyTime Scheduler? Overall sentiment: negative **Pros** - 👍 Easy to use - 👍 Convenient scheduling - 💡 Helpful features like messaging and payment processing **Cons** - 🐛 Frequent crashes and glitches - 🐛 Slow performance and loading times - 🐛 Unreliable notifications - 🐛 Inconsistent user experience across mobile and desktop **Commonly reported bugs** - Appointments disappearing or not syncing properly - Login issues and inability to access account - Freezing and crashing on both mobile and desktop **Most requested features** - Improved notification controls - Better multi-device/multi-user support - More customization options - Faster sync and load times ## Newest reviews (11 of 121) ### 3/5 — Update malfunction *2025-10-07, version 18.13.5* The app is now showing all employees... past and present. It's particularly slow. ### 1/5 — Terrible scheduler *2025-03-16* The company I currently work for uses this app. They keep trying to make it better but all they do is make it worse. You have to refresh the app a bunch of times. It also beats you out of the app and also when you’re looking at your customers and try to click on it, it says no information is found. ### 1/5 — TERRIBLE APP! *2025-03-15, version 18.8.2* If you are looking for a scheduling app, avoid this one at all costs. It has been nothing but one glitch or bug after another. There is always something wrong with it. It is the absolute worst. There is no update they could do to fix this scheduling system. ### 1/5 — The worst system and app *2025-02-26, version 18.7.5* The App and the system critically lacks the features. The support staff is seriously lacks empathy. ### 1/5 — Glitchy and crashes *2025-01-04, version 18.6.3* This is the most frustrating app to work with. Will say clients don’t exist when they are clearly booked, crashes constantly, and will show there isn’t a client booked even though there is. I loathe this program thoroughly ### 1/5 — Not ONCE have I been able to log in *2024-12-31, version 18.6.3* Can’t sign in since day one and that was 90+ days for me ### 1/5 — App doesn’t open *2024-12-28, version 18.6.3* The app takes longer than three minutes to open. It stays on a loading screen and it ends up being easier to go to the website. Not sure why an app that so many users depend on is this slow and why the developers don’t care to fix it. ### 2/5 — Maybe slightly better then having nothing available on my phone *2024-12-11, version 18.6.1* App doesn’t load in real time. The client message feature barely functions. Overall, I’m disappointed that the franchise makes me pay a lot of my for this garbage. ### 2/5 — Disappointing *2024-11-24* I use this for one of my jobs, and instead of using the company iPad for events, I have to use my personal iPhone. The iPad version doesn’t engage the camera to scan barcodes making it impossible to efficiently checkout a customer with multiple items. I guess they want us to spend more money and buy a Bluetooth scanner, if that will work. ### 3/5 — Web app is great. Not so much on mobile. *2024-10-16, version 18.4.20* I love the service. It's been great as long as I'm on my desktop PC. The mobile app is not as good. It only shows one day at a time. I'd like at least a weekly schedule. ### 3/5 — Pop ups *2024-10-14, version 18.4.20* I could do without the constant pop ups letting me know that my app notifications are off. Extremely offputting. ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs a notification overhaul! *2025-12-20* I like most of the app, but the way that notifications are handled on iphone is incredibly frustrating. I'll get notified for chats that other stylists are having with their clients, but my own won't. I'll get notified about random scheduled appointments, but sometimes not even my own. I have absolutely no control over these things on the app anywhere, the closest thing is my actual iphone settings to just turn the entire app's notifs either on or off. It needs to have options for notifications with options for what specifically we get notified about. It needs more robust notifications so that when they should be going off, they actually do. ### 1/5 — App is glitchy *2025-11-11* This is app is super glitchy and not user friendly at all. 50% of the time it crashes and everything takes so long to sync up. Please fix this so I can schedule without the frustration. Desktop works great but I’m not always at a desktop when I need the app. Also, it’d be great to be able to put multiple pets on a single ticket instead of needing multiple. **Developer response:** Thank you for your feedback, and we're sorry for the frustration you experienced. Since v18.16.5, we've made significant improvements to stability, performance, and syncing, and the app is now on v22.2.1. We've also added support for multiple pets on a single ticket based on feedback like yours. We'd love for you to give the latest version a try and share your updated experience. ### 1/5 — Absolutely worthlesss *2025-10-04, version 18.13.5* I can’t access my own daily tips everything is extremely hard to look at you can’t filter specific dates and you have no idea what your making until you get your check so yeah I dislike this app in every shape and form ### 1/5 — This app is terrible don’t get! *2025-07-21, version 18.10.1* This is the worst app to ever exist. I don’t know how it was possible to mess us this bad while making an app. I actually got fired from my job because all of the data has been inaccurate for whatever reason and I missed my shift. ### 1/5 — Slow app with lots of bugs that never get fixed *2025-06-25* This scheduling app has a long delay when opening and when you try to add an appointment it lags for a good 10 seconds or more. So I basically have a customer waiting on the phone for me to be able to plug in their information and the best part is about 10% of the time it will just time out and completely close the app in the middle of scheduling. So I basically have to use a paper planner anyways. Then I have to come back and plug everything in after working a double shift. ### 1/5 — Horrible app *2025-05-14, version 18.9.5* The slowest app ever! It’s constantly needed restarted and takes 10 minutes to do anything on here!! I sent them an email and they didn’t care to resolve the issue. ### 1/5 — Reclaiming My Time *2025-05-12* This app may be one of the worst scheduling apps that I have ever used, for many reasons. The biggest reason is that a pop-up box opens every single time you open the app asking you to turn on notifications, and the app itself almost seems offended when you select “not now” because it freezes for a second, and sometimes will even ask again. There is NO WAY to turn this off. All of my coworkers and I are beyond frustrated with it. **Developer response:** Thank you for your feedback, and we're sorry for the frustration you experienced. Since v18.9.5, we've made significant improvements to the app's stability, performance, and overall user experience, including addressing issues like the repeated notification prompt. The app is now on v22.2.1, and we'd love for you to give it another try and share your updated feedback. ### 1/5 — Never works *2025-04-19* This app is terrible it is so inconsistent with working whether on or off wifi doesn’t improve the app running any better. It lags and doesn’t load 9/10 times. The “updates” usually make it worse. Being this is supposed to be used for a business it’s really unfortunate our clients have to wait for it to load or have to get back to them when it wants to work properly. Really slows down productivity **Developer response:** Thank you for your feedback, and we're sorry for the experience you had. We understand how important reliability is when serving customers. Since v18.9.3, we've made significant improvements to performance, stability, and overall responsiveness, and the app is now on v22.2.1. We'd love for you to try the latest version and let us know how it's working for you today. ### 1/5 — Slow and unreliable *2025-04-12* Not only does the app “remind me” that I can turn notifications on every time I open the app, the app itself is incredibly slow to load and laggy. It’s incredibly inconvenient to use and if I want to actually look at my schedule, I have to restart the app multiple times to even get past the loading screen. App also deletes appointment & saved spots without prompting and doesn’t save information in the client profile. Seems that the developers do not care to fix any issues, as these have been going on for YEARS **Developer response:** Thank you for your feedback, and we're sorry for the frustration you experienced. Since v18.9.2, we've made significant improvements to stability, performance, syncing, and the overall user experience, including addressing issues like repeated notification prompts and data reliability. The app is now on v22.2.1, and we'd love for you to give it another try and share your updated feedback. ### 1/5 — It’d be great if it worked properly…. *2025-03-26, version 18.8.3* I keep having to uninstall and reinstall the app just to open it once to look at my schedule. If I don’t, I can’t open the app and it just loads and loads and then some more loading. It’s annoying really… ## Most praised reviews (10 highest-rated) ### 5/5 — Efficient and Fast *2026-08-07* Booking and rescheduling take seconds now. The calendar is easy to read, and moving an appointment doesn't turn into a whole project. Exactly what I need running a business from my phone. ### 5/5 — Great App ! *2026-08-04* MyTime has made managing appointments and running a business much easier. The scheduler is intuitive, syncing is reliable, and having scheduling, client management, POS, and reporting all in one app saves a lot of time. A great tool for businesses that want to stay organized and efficient. ### 5/5 — Very efficient, saves a lot of time *2026-07-30* Using this app for a while now. It has been a life saver. It is most extensive scheduler app in the current market but still the most efficient one. Scheduling appointments has become so much easier to handle. Appreciate that it is getting better everyday with a lot of new enhancements, new features, frequent updates. Highly recommend. ### 5/5 — Best Scheduler on the market *2026-07-20* This app has become an essential part of my daily work and makes my job so much easier. Scheduling appointments, creating tickets, managing both individual and multiple pets, purchasing services, and processing payments are all smooth and straightforward. I've also noticed the app continuing to improve over time, with better performance and new features that make day-to-day tasks even easier. Definitely recommended. ### 5/5 — Great Scheduler, easy to use *2025-12-02, version 18.17.2* Easy to use ### 5/5 — Almost perfect! *2025-11-20* They updated the app and now it’s doing great ! I would recommend adding the expired forms & rabies to the app so we can contact them from not only the store but on the go , to prep for our next shift . But other than that … chefs kiss ! ### 5/5 — Amazing service *2025-08-29, version 18.10.7* Loved my facials and massages with Rachel and can’t wait to come back! ### 5/5 — My go to *2025-05-01* I’ve tried several other booking platforms for my grooming business and nothing has been organized and clean enough for me except my time always recommend 10/10 ### 5/5 — 3 years user *2025-04-13* Sometimes give me hard time to use on phone but keep updating you guys its save lot of time and labor make everything much easier and organized ### 5/5 — Great *2024-08-05, version 18.4.8* Amazing app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*