# myTNB

> Energy account management, bill payment, and consumption tracking. (iPhone/iPad app by Tenaga Nasional.)

- Source: https://appshunter.io/ios/app/mytnb/id1297089591 (this page in markdown: same URL + `.md`)
- Developer: [Tenaga Nasional](https://appshunter.io/developer/694937527)
- Category: Utilities, Business
- Price: Free
- Rating: 2.80/5 from 62 App Store ratings · 209 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 210 MB
- Languages: American English
- Released: 2018-01-17
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mytnb/id1297089591/reviews.md

## What is myTNB?

Welcome to the new myTNB app. Track your energy consumption, pay bills at your fingertips and explore exclusive in-app features - it's never been easier.

• A refreshed design and improved user experience: Get an overview of information that matters most to you at one glance, on a personalised dashboard.
• Track your energy consumption: View and compare your monthly usage with the interactive usage graph.
• Manage multiple TNB accounts: Link and manage all your TNB accounts on one platform.
• Pay your bills: Faster in-app payment with the option to save your credit card for seamless transactions.
• Notifications: Get notified of your new bills and much more.
• View History: Keep track of your bill and payment history in a single view.
• Promotions: Stay up to date with the latest promotions from TNB.
• Find Us: Need to locate a Kedai Tenaga? Use our handy locator to find one near you.

## Key features

- Personalized dashboard
- Energy consumption tracking
- Multiple account management
- In-app bill payment
- Bill and payment history
- Promotions updates
- Service center locator

## Recent user reviews (10 of 209)

All indexed reviews: https://appshunter.io/ios/app/mytnb/id1297089591/reviews.md

### 1/5 — Can‘t open the app。。。

*2026-06-13, version 4.1.0*

Can‘t open the app。。。

### 2/5 — ERROR monthly bill view

*2026-01-25*

only shows latest bill no matter what month i choose to view. please fix

**Developer response:** We offer our sincerest apologies for the inconvenience caused. Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at https://www.facebook.com/tnbcareline with your contact details and relevant screenshots. - Tvya

### 5/5 — Application performance has been improved

*2025-11-05, version 3.9.1*

Easy registration, convenient in managing electricity accounts, changing ownership, checking bills and making payments through the app, which eliminates the need to visit a physical office. The app can be slow to load, often gets stuck on loading screen failing to log in or view bills. Receiving email replies during your application process is very effective!

### 1/5 — Freeze always

*2025-10-18, version 3.9.1*

App can’t use. Always freeze

### 2/5 — Problematic

*2025-10-16, version 3.9.1*

Not working well on my iPhone.  Always prompt me to update my mobile number and then say my number is already on the record and hence no changes. Worst still it is stuck on that screen and you can't proceed further.

### 1/5 — Doesn’t seem to work on iPhone

*2025-10-08*

Used to not load past the picture. Now goes to ‘update mobile number’ and when I put my number it says ‘same as before, no change.’ And then it will go no further. This is the correct phone number. I do not want to change it. Will continue to ignore app and use browser instead.

**Developer response:** Hi, please contact us at https://www.facebook.com/tnbcareline, and we will assist in identifying the cause of the issue you are experiencing. Thank you. -Mahmud

### 1/5 — Credit card payment?

*2025-09-29, version 3.9.0*

Why cannot I use a foreign credit card for payment?

### 1/5 — Certain function no responding in my iPhone14

*2025-09-27, version 3.9.0*

Hi, every time when I want to view my historical monthly energy usage in my iphone14, I have to uninstall and install and it doing well in the first time after log in. The 2nd time I want to use, I need to repeat to reinstall.  But the pay the bill doesn’t have such problem.  May I know if it only happened at my iPhone?  The same apps in IPad 15 don’t have such problem.

R7-9-28 Sun.  What’s the hassle encountered issue to access TNB apps to view and settle outstanding bills.  Everytime need to use VPN to change location to Malay for clear the bills for family in Malaysia.

### 1/5 — so buggy

*2025-09-25, version 3.9.0*

seems like there’s a lot of complaints yet nothing major has been done to fix the issues. today I tried to check my bills, but it told me that my quick actions is unplugged and that I have to refresh to plug back in?? but I have been spamming the refresh button to no avail. naturally, my solution was to log out of the app, and log back in. maybe that’ll fix the issue. nope. I tried logging back in, but because I forgot my password, I clicked “forgot password”. I input my email as asked, and clicked “submit”. all I got was a blank notification with the “ok” button underneath. ??????? I tried again and again to fix an issue that wasn’t caused by me, but the recurring problems with this app. seems like there’s no clear efforts to fix the app. no point having an app if such an important thing like PAYING UTILITY BILLS is always compromised like this.

### 1/5 — Useless junk

*2025-09-21*

Can’t add my account. The app just don’t like the number, with mo further explanation

**Developer response:** Hi, please contact us at https://www.facebook.com/tnbcareline, and we will assist in identifying the cause of the issue you are experiencing. Thank you. – Daniel

## Frequently asked questions about myTNB

### What does the myTNB app do?

The myTNB app allows users to track their energy consumption, pay bills conveniently, and manage multiple energy accounts. It also provides notifications for new bills, access to payment history, and information on promotions.

### How can I track my energy usage with this app?

You can track your energy usage by viewing the interactive usage graph within the app. This feature allows you to compare your monthly energy consumption and gain insights into your usage patterns.

### Is the myTNB app free to use?

Yes, the myTNB app is free to download and use. There are no charges for basic account management, bill payment, or energy tracking features.

### Can I manage multiple energy accounts in the app?

Yes, the app supports managing multiple TNB accounts on a single platform. You can link all your TNB accounts to easily access and manage them from one place.

### How do I pay my bills through the app?

Paying bills is fast and easy through the app. You can make payments directly within the app and have the option to save your credit card details for seamless and quicker transactions in the future.

## Version history (last 5 releases)

### 4.1.2 — 2026-08-23

Thank you for using myTNB!
 
Autopay is now available in the myTNB App. You can set up automatic monthly bill payments directly through the app for greater convenience.
 
This update also includes bug fixes and improvements to enhance app stability, display accuracy and overall user experience.
 
We welcome your feedback and appreciate your continued support.

### 4.1.1 — 2026-07-19

Thank you for using myTNB!
 
This update includes bug fixes and minor improvements to enhance app stability, display accuracy and overall user experience.
 
We welcome your feedback and appreciate your continued support.

### 4.1.0 — 2026-05-31

Thank you for using myTNB!
 
In this latest version, we’ve made general improvements and performance enhancements to keep your experience smooth and reliable.
 
Enjoy a faster and more stable experience when using the app.
 
We welcome your feedback and appreciate your continued support!

### 4.0.2 — 2026-04-30

Version 4.0.2

We’re always working to make myTNB better for you. This update includes general improvements and performance enhancements to keep your experience smooth and reliable.

Thank you for using myTNB!

### 4.0.1 — 2026-03-16

Thank you for using myTNB!

In this latest version, we’ve made several improvements to enhance app experience:

Bug Fixes: We’ve fixed minor issues to ensure the app runs more smoothly.

Performance Improvements: Enjoy a faster and more stable experience when using the app.

We appreciate your feedback and continued support as we work to serve you better.

## Apps similar to myTNB

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Milkplan App](https://appshunter.io/ios/app/milkplan-app/id1520251500) | — | Free | Utilities |
| [去电话来电话-智能发短信](https://appshunter.io/ios/app/id1513115300) | — | Free | Utilities |
| [XL Lock Manager](https://appshunter.io/ios/app/xl-lock-manager/id1516525800) | — | Free | Utilities |
| [QR Code Reader & Barcode Scan](https://appshunter.io/ios/app/qr-code-reader-and-barcode-scan/id1521174180) | 4.8 (71) | Free | Utilities |
| [MeritAgCheck](https://appshunter.io/ios/app/meritagcheck/id1518293620) | — | Free | Utilities |
| [戎家](https://appshunter.io/ios/app/id1515514500) | — | Free | Utilities |

## More apps by Tenaga Nasional

- [TNB myCloud](https://appshunter.io/ios/app/tnb-mycloud/id1300427695)

All apps by Tenaga Nasional: https://appshunter.io/developer/694937527

## Related topics

[mae by maybank2u](https://appshunter.io/ios/topics/mae-by-maybank2u) · [air selangor](https://appshunter.io/ios/topics/air-selangor) · [tabung haji](https://appshunter.io/ios/topics/tabung-haji) · [indah water](https://appshunter.io/ios/topics/indah-water) · [asnb](https://appshunter.io/ios/topics/asnb) · [my ptptn](https://appshunter.io/ios/topics/my-ptptn) · [lhdn](https://appshunter.io/ios/topics/lhdn) · [setel](https://appshunter.io/ios/topics/setel)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*