# MyToast — user reviews > 122 indexed App Store user reviews of MyToast by Toast, Inc., rated 4.70/5 from 6,739 ratings. - Source: https://appshunter.io/ios/app/mytoast/id1509268882/reviews - App overview in markdown: https://appshunter.io/ios/app/mytoast/id1509268882.md - Rating breakdown: 5★ 6,129 · 4★ 191 · 3★ 59 · 2★ 46 · 1★ 314 ## What do users think of MyToast? Overall sentiment: negative **Pros** - 👍 Easy to use - 💡 Early access to tips and wages - 🚀 Streamlined payroll management **Cons** - 🐛 Login and password reset issues - 🔒 Lack of security and account management features - 💸 Unexpected fees and charges - 🔍 Difficult to navigate and find information - ⚠️ Poor customer service and support **Commonly reported bugs** - Inability to log in or access account information - Errors and glitches when trying to transfer funds - Inconsistent performance and app crashes **Most requested features** - Ability to switch between multiple job locations - Integration with popular money transfer apps - More control over same-day pay options - Clearer paycheck details and breakdown ## Newest reviews (14 of 122) ### 4/5 — App Is Okay *2026-03-26, version 1.39.0* I wish you could manually update direct deposit on app instead of using Plaid on the website. ### 1/5 — Nonfunctional after new update *2025-10-04, version 1.28.0* Since the new update I am no longer to view the shifts I have worked or the amount of money earned during said shifts. I am unable to view previous weeks as well. Very frustrating as the app worked perfectly before. ### 1/5 — Change log in glitch *2025-09-28, version 1.28.0* every time I enter the toast app, it shows the main screen for a second and what I’ve earned, and when I do, Face ID, it disappears ### 2/5 — Bugs NOT Fixed *2025-09-18, version 1.27.0* Kept asking me to rest my password every time I login. Reset 6 times!! And I cannot use the previous passwords! Very stupid ### 1/5 — Trash!! *2025-09-02, version 1.26.0* I’ve never left a review before now, but I had to make an exception given the issues I’ve been having. Absolute trash app! I have changed my number in every way possible, with customer service, my manager, everything! The app refuses to reflect the number change, no matter how many times I log out or uninstall, so my money is just locked away, absolutely inaccessible. If you’re reading this , do yourself a favor and just open a bank account, this system is just absurd and completely unacceptable! ### 1/5 — App not syncing *2025-08-07, version 1.24.0* Just say I’m dissatisfied would be an understatement, I followed all their suggestions. Hard starting deleting changing passwords, checking emails, checking phone number and still after weeks I have no access. What were they thinking? ### 1/5 — Not for employees!!!!! *2025-06-06, version 1.20.0* Most of the stuff is restricted by your employer can’t use the app for nothing pointless ### 1/5 — Major Thumbs down. *2025-05-30, version 1.19.1* I have had the worst experience with this app. The customer service is unhelpful, and the app has so many problems. If you like having money, don’t use this app. ### 1/5 — Loading *2025-05-25* Problems with requesting time off. If you select a day to request off, choose your hours, or "all day", and then hit save, it automatically changes it to a week request. Off you edit, you see the day off you requested. So what is it? What does the manager see and why make it so hard to understand and read? Switching companies or refreshing simply doesn't work most of the time making the app almost useless. New update as of May 2025 is absolutely garbage. Verification was an issue. It feels bloated. Requested days off show 23h 59m, why? You guys fired the wrong people. Removed another star. It's not that hard to design UI's these days you guys. Don't even get me started with the web design and login issues. **Developer response:** Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at mytoastfeedback@toasttab.com. ### 1/5 — Doesn’t do anything *2025-05-14, version 1.18.0* I legit just downloaded it to see my paystub but it legit doesn’t work. All I can see if my account settings when I open the app I’m forced to use the browser to see anything else ### 1/5 — Loading *2025-05-11* Switching companies or refreshing simply doesn't work most of the time making the app almost useless. New update as of May 2025 is absolutely garbage. Verification was an issue. It feels bloated. Requested days off show 23h 59m, why? You guys fired the wrong people. Removed another star. It's not that hard to design UI's these days you guys. Don't even get me started with the web design and login issues. **Developer response:** Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at mytoastfeedback@toasttab.com. ### 1/5 — Do Not! *2025-04-23, version 1.16.1* Toast is a below average company. Almost perfect system. Terrible customer service. Terrible customer retention. Too many bugs to count. From the employee to the employer, the onboarding specialist to the accounting. Many people have had issues with this company. May their stock plummet and a King make their mark. ### 1/5 — Everything about this app *2025-02-08* This app has so many issues. Why would toast as a company even release a pay card app that doesn’t work??? Do they know what it’s like not being able to access your own money? No!!!! They don’t care. No open numbers lead to the right department that it needs to be and noone can help you. You spend hours and hours a day on the phone with people that don’t have any idea to help you. I have been in the industry 21 years and this is by FAR the worst operating system ever. There’s no help. No representation. Nothing. Garbage. Do not get this for your restaurant. You will save time and stress with something else. ### 1/5 — Terrible *2025-01-29, version 1.13.1* Can’t even do something as simple as setting up my direct deposit get constantly redirected to articles on how to do so with inaccurate directions ## Most critical reviews (10 lowest-rated) ### 1/5 — Impossible to login *2026-07-19, version 1.46.0* New update has logged me out and now requires me to use a browser pop-up to login so I cannot use my saved passkey in my phone. Unusable. ### 1/5 — Chat support *2026-07-05, version 1.45.0* Every time I get transferred to a live agent my side stops working. I either can send my messages or the whole chat box disappears not letting me send messages. I even came to see if it needed to be updated. No luck. ### 1/5 — Login *2026-07-05, version 1.45.0* When I try to use the app, it doesn’t even let me type to login please fix ### 1/5 — Horrible horrible horrible *2026-06-09, version 1.44.0* This app jus doesn’t work at all. The online website doesn’t work either. Support function doesn’t work, the website is still stuck on my old job. Wire literally the worst app I’ve used in recent memory. ### 1/5 — Lame upgrade deal 👎 *2026-05-06, version 1.4.0* This sucks. I don’t have iOS 18 or later, so now I can’t use this app for my work. Booooooooo!!!! 👎👎👎 ### 1/5 — I don’t like this service *2026-04-17, version 1.40.0* Sorry but I don’t like this service I don’t know why the owner change to this app. Payroll sucks!! ### 1/5 — Actual user across multiple businesses *2026-02-19, version 1.37.0* I’ve used toast in a handful of places and it’s literally problematic EVERYWHERE. It can only ever go as fast as your bandwidth, so I hope you have fiber out the gate, sorry all new or small businesses. If you don’t, every busy day will crash your server leaving you in a pile of paperwork and angry customers. Also, US Foods reps get kickbacks for pushing this platform. So is it really even popular? I sure hear a lot of people say “I miss micros/aloha”. God forbid, you need to track down tax info. That’s not great either. I bet customer support is stellar and most likely outsourced like their sales force. Be smart. ### 1/5 — Terrible *2026-02-17, version 1.36.0* I log into to see my shift and the app just freezes every time. I try to click on something or close it out, and nothing fix it. Pretty much have to delete and reinstall every time I try to look at my shift. Something has to give ### 1/5 — Awful App *2026-02-13, version 1.36.0* toast literally forces you to download their terribly designed, awful app just to get my W-2. They are literally holding my tax information hostage until I agree to download their awful app. Disgusting behavior from this company. EMAIL ME MY W2 DONT HOLD IT HOSTAGE BEHIND AN APP THAT IS IMPOSSIBLE TO SIGN UP FOR! ### 1/5 — Endless issues *2025-11-22, version 1.32.0* Problems with requesting time off. If you select a day to request off, choose your hours, or "all day", and then hit save, it automatically changes it to a week request. If you edit, you see the day off you requested. So what is it? What does the manager see and why make it so hard to understand and read? Switching companies or refreshing simply doesn't work most of the time making the app almost useless. New update as of May 2025 is absolutely garbage. Verification was an issue. It feels bloated. Requested days off show 23h 59m, why? You guys fired the wrong people. Removed another star. It's not that hard to design UI's these days you guys. Don't even get me started with the web design and login issues. Payroll is separate from the main login and confusing to get access to. ## Most praised reviews (10 highest-rated) ### 5/5 — Cash tips *2026-06-16, version 1.45.0* Y’all should leave option where the customer can leave a cash tip whenever they are paying cash or on their card ### 5/5 — Great for work *2026-04-02, version 1.40.0* Great app ### 5/5 — Wats going on *2025-08-28, version 1.25.0* Wats going on with the app haven’t been able too pull anything up ### 5/5 — I love this app *2025-03-15, version 1.14.1* This app has it all. I can see my schedule and a tab to see who else is also working. It also sends me reminders before my shift. I love how I can also see how much I made for the day when I punch out. I don’t have to calculate it on my own for the week as it keeps track for me. This app is user friendly and simple 🎉 ### 5/5 — Superviser *2025-03-14, version 1.14.1* T ### 5/5 — Easy use *2025-02-06, version 1.13.1* it’s very easy to use and convenient ### 5/5 — Tell me about my pay and does the job *2024-12-28, version 1.13.1* Tell me about my pay and does the job. ### 5/5 — . *2024-09-12, version 1.7.0* I love the app ### 5/5 — Hi *2024-07-12, version 1.4.0* I love this app ### 5/5 — 👾 *2024-06-20, version 1.3.0* A good Idea can be display the total amount that you have already earned, on top of the Weeks totals Section. So you don’t have to click each day to do the math. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*