# myTouchSmart Remote Control — user reviews > 134 indexed App Store user reviews of myTouchSmart Remote Control by Jasco Products Company LLC, rated 4.46/5 from 136 ratings. - Source: https://appshunter.io/ios/app/mytouchsmart-remote-control/id1454767815/reviews - App overview in markdown: https://appshunter.io/ios/app/mytouchsmart-remote-control/id1454767815.md - Rating breakdown: 5★ 108 · 4★ 8 · 3★ 4 · 2★ 6 · 1★ 10 ## What do users think of myTouchSmart Remote Control? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Fast setup - 💡 Useful features (e.g. find remote) - 🔒 Reliable connectivity - 👍 Intuitive app - 🚀 Seamless pairing - 👍 Excellent instructions - 🚀 Efficient programming - 👍 Convenient remote control - 🚀 Impressive performance **Cons** - 🔋 High battery consumption - 🐛 Connectivity issues - 🐛 Frequent resets required - 🐛 Compatibility problems - 🐛 Firmware update failures - 🐛 Crashes and freezes **Commonly reported bugs** - Connectivity issues - Firmware update failures - Frequent crashes and freezes - Compatibility problems with certain devices **Most requested features** - Expand device compatibility - Improve firmware update reliability - Add more customization options - Provide better troubleshooting support - Enhance remote locating functionality ## Newest reviews (18 of 134) ### 4/5 — Good but missing things *2026-06-23, version 1.2.4* Couldn’t connect my DVD player to my remote because there wasn’t a code for it. ### 4/5 — The app makes it easy however *2026-06-04, version 1.2.4* The remote disconnects from my tv every day I have to troubleshoot it just to use my remote ### 5/5 — Nice features *2025-06-30, version 1.2.4* It have a find your remote feature in the app. IT HAVE A FIND YOUR REMOTE FEATURE!!! nuff said ### 5/5 — Very Helpful *2025-06-09, version 1.2.4* Setup was a breeze! ### 5/5 — Great product *2025-05-23, version 1.2.4* Love it ### 4/5 — Batter usage *2025-05-22, version 1.2.4* This remotes eats up the battery quite quickly. Put in new batteries on Saturday. By Thursday it was less than 30% ### 2/5 — No way of knowing button assignments *2025-05-04, version 1.2.4* Which button controls which device ? Who knows? Press them all? Still, it works You can assign a device to a button without having to look up multiple numbers in tiny print - trying the next, more compatible code for the device is not bad either ### 5/5 — Super app *2025-04-30, version 1.2.4* Awesome app and easy to use ### 5/5 — Nice remote *2025-04-20, version 1.2.4* Works perfect every time I set up a device ### 5/5 — So far so good *2025-03-20, version 1.2.4* Just installed tv, cable box, and soundbar, was super easy. Thank you for a great remote. ### 5/5 — Initial Setup *2025-03-17, version 1.2.4* Simple ### 5/5 — Best remote ever! *2025-03-07, version 1.2.4* Easy, easy, easy setup! ### 4/5 — Universal Remote *2025-03-02, version 1.2.4* Was very easy to set up thru app. Lost remote during move and up and running in a couple minutes! ### 3/5 — Disappointed *2025-02-21, version 1.2.4* Downloading myTouchSmart Remote Control I expected to be able to use my phone to change the channels. Turn the volume up and down, but that is not the case. This is disappointing. ### 5/5 — Great APP *2025-02-12, version 1.2.4* I bought the universal remote today, and went onto the app and programmed the remote. It was easy and it’s excellent! ### 5/5 — Conremoto *2025-01-31, version 1.2.4* Olvido ### 4/5 — My remote *2025-01-13, version 1.2.4* Great ### 5/5 — Sharp tv *2024-12-28, version 1.2.4* Work ok easy to setup ## Most critical reviews (10 lowest-rated) ### 1/5 — Sucks *2026-02-18, version 1.2.4* Doesn’t work ### 1/5 — Not useful *2025-07-08, version 1.2.4* Useless app for a misleading product. ### 1/5 — Doesn’t work *2024-12-25, version 1.2.4* Literally just stuck on “please turn on Bluetooth” even though Bluetooth is already on ### 1/5 — Does work *2024-07-03, version 1.2.4* It turns my TV on and off and the volume that’s it. Nothing else works. None of the smart apps. Can’t press OK. ### 1/5 — I dont have the BluRay Player remote *2024-05-29, version 1.2.4* That’s why I need the app…no way to sync the app with the remote. Bummer. I don’t understand why there aren’t apps for BluRay players and DVD players. Those remotes get misplaced too, especially when you don’t live alone. My son’s puppy actually chewed the remote. Now I guess I have to buy a replacement remote. ### 1/5 — It immediately asks me to write a review after it fails *2023-12-29, version 1.2.4* Multiple phones and I can only make one change without having to reinstall the app ### 1/5 — Wasn't what I expected *2023-08-07* I thought that I would be able to connect to my blu ray player that I had lost the remote but I can't connect without the remote ⭐️one star ### 1/5 — Terrible *2022-12-02, version 1.2.3* Terrible ### 1/5 — App *2022-09-20, version 1.2.3* App is great, remote terrible ### 1/5 — One star is too many *2022-08-31, version 1.2.3* Nothing intuitive, doesn’t set up properly or work right. A waste of time and money. ## Most praised reviews (10 highest-rated) ### 5/5 — Saury *2026-04-05, version 1.2.4* Saury Saury ### 5/5 — Service *2026-02-04, version 1.2.4* Excelente ### 5/5 — Touchsmartreote *2025-11-06, version 1.2.4* Works excellent thanks took no time to set up ### 5/5 — Amazing Universal Remote *2025-10-04, version 1.2.4* Love how easy this remote is to set up. Literally took seconds. Highly recommended! ### 5/5 — Remote *2025-08-16, version 1.2.4* Great & easy instructions on how to set up my remote to my tv’s. ### 5/5 — Remote *2025-08-03, version 1.2.4* Good product ### 5/5 — Touch Smart Remote *2025-07-31, version 1.2.4* Outstanding remote I’ve never been good programming remotes the app walked me through it step by step it did take two tries to get the tv to respond I’m extremely happy with this remote I wish I would’ve bought two of them now ### 5/5 — Universal Philips Remote *2025-07-28, version 1.2.4* Very easy to setup and Great quality . ### 5/5 — Fantastic *2025-07-24, version 1.2.4* Very well done and fast!:) faster than any set ups I’ve ever come across!:) thank you so much for making this set up!:) ### 5/5 — Remote *2025-07-12, version 1.2.4* No Complaints work awesome --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*