# myTouchSmart — WIFI Smart Device

> App for controlling and programming WiFi-enabled smart switches and devices. (iPhone/iPad app by Jasco Products company LLC.)

- Source: https://appshunter.io/ios/app/mytouchsmart/id1417122392 (this page in markdown: same URL + `.md`)
- Developer: [Jasco Products company LLC](https://appshunter.io/developer/1417122391)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 2.60/5 from 183 App Store ratings · 84 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 39 MB
- Languages: American English
- Released: 2018-08-06
- Data updated: 2026-07-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mytouchsmart/id1417122392/reviews.md

## What is myTouchSmart?

The myTouchSmart Smart Switch app is simple to set up, program and control devices in your home or office.

Set up your smart switch in 4 simple steps to get started – 
1. Setup account 
2. Link with router 
3. Find device 
4. Set program

Add additional devices by pushing one button and never leave the app!  Set up Groups to make it easier to program multiple devices at one time.  SunSmart technology allows you to set the smart device to follow the sun with the push of a button.  Full 24 hour countdown options.  Works with Google Home and Amazon Alexa controls.

## Key features

- Simple 4-step setup
- Program and control devices
- Create device groups
- SunSmart technology
- 24-hour countdown options
- Google Home & Alexa integration

## What do users think of myTouchSmart?

Overall sentiment: negative

**Pros**

- 👍 Easy setup and installation process
- ⏰ Convenient scheduling and timer features
- 🔊 Works well with Alexa and Google Home integration
- 💡 Simple and intuitive app interface
- 🏠 Affordable smart home solution without requiring a hub
- 📱 Remote control functionality from anywhere
- 🔄 Grouping feature for multiple devices
- ⚡ Manual button control works reliably

**Cons**

- 🐛 WiFi connectivity issues and frequent disconnections
- 🚫 Incompatible with mesh networks and WiFi 6 routers
- 📵 Device goes offline unexpectedly and won't reconnect
- ⚠️ Alexa integration stopped working in late 2025
- 🔧 Poor customer support and limited business hours
- 📱 App crashes and force closes frequently
- ❌ Doesn't work with HomeKit
- 🌐 WiFi field disabled during setup on iOS
- ⏱️ Daylight Saving Time not automatically adjusted
- 🔌 Incompatible with certain internet providers (Comcast)
- 🎯 Unreliable remote on/off control from phone
- 📊 Limited to 5 settings per day/week

**Commonly reported bugs**

- App won't connect to WiFi during initial setup
- Device offline error that persists after resets
- App force closes on launch
- Dusk to dawn schedule runs 1 hour off after DST changes
- Device fails to update firmware
- App refresh button requires multiple taps to show status
- Remote control shows loading then fails
- WiFi settings not displaying in iOS setup
- Device rapidly blinking but won't connect
- Manual setup connects to WiFi but fails final step
- App feedback and instructions links don't work
- Scheduled timers don't execute as programmed
- Device unresponsive after power outages

**Most requested features**

- HomeKit compatibility
- Apple Watch app support
- IFTTT implementation for advanced automation
- Automatic Daylight Saving Time adjustment
- Time zone correction option
- WiFi 6 router support
- Mesh network compatibility
- Smart Life app integration
- Better firmware update process

## Recent user reviews (10 of 84)

All indexed reviews: https://appshunter.io/ios/app/mytouchsmart/id1417122392/reviews.md

### 1/5 — No longer works with Alexa

*2025-12-28, version 2.0.1*

Late in 2025 this app stopped working with Alexa.   Neither company has suggested a fix although many people have complained!

### 1/5 — Waste of money and time

*2025-04-15, version 2.0.1*

Would not connect. Reset it 2 dozen times. Nothing worked. China-made.

### 1/5 — Mrbill

*2025-02-02, version 2.0.1*

100% useless app. I only gave it a one star because -5 was not an option!

### 1/5 — Garbage brand switching to somebody else

*2025-01-01, version 2.0.1*

This stuff never connects nor stays connected do not go with this brand

### 1/5 — Never connects

*2024-12-14, version 2.0.1*

Don’t buy! They either shut off in error or they never connect to WiFi. Do not waste your time with this brand.

### 1/5 — Can’t connect to wifi at all

*2024-02-21, version 2.0.1*

Horrible app

### 3/5 — It’s a good thing.  If you ever need it. It won’t work!

*2023-12-19, version 2.0.1*

I tried to contact the company, but I have, 
Not heard anything from them. It’s a good,
Product, however don’t delete it from your phone. I downloaded it again and it’s 
Very hard to get a response from myTouchSmart.

### 1/5 — Dumb App

*2023-11-05, version 2.0.1*

This “smart”’app is too dumb to know that daylight saving time has ended. The same thing happened when DST started back in the spring. Dusk to dawn program for landscaping and exterior lights is now 1 hour off.

### 1/5 — First review for any app I’m writing.

*2023-04-27*

This app has no use, in setting up the universal remote I bought. The box told me to install this app and follow instructions. No instructions were shown to me upon installation. But I’m uninstalling, all I had to do was put batteries in the remote and it worked. No button pushing needed.

### 1/5 — Don’t work with mesh networks

*2023-02-21, version 2.0.1*

Can’t force onto 2.4GHz, so you’re basically hosed

## Frequently asked questions about myTouchSmart

### What does the myTouchSmart app do?

The myTouchSmart app allows you to easily set up, program, and control WiFi-enabled smart devices in your home or office. You can schedule operations, group devices for simultaneous control, and even use features like SunSmart technology to automatically adjust to sunrise and sunset.

### How do I set up a new smart device with the app?

Setting up a new smart device is a simple four-step process. First, you'll set up your account, then link it with your router, find your device, and finally set its program. You can add additional devices directly within the app.

### Is the myTouchSmart app free to use?

Yes, the myTouchSmart app is available for free. There are no in-app purchases or advertisements mentioned, indicating a completely free user experience for controlling your smart devices.

### What smart home platforms does myTouchSmart work with?

The app is designed to work with popular voice control platforms. It offers integration with both Google Home and Amazon Alexa, allowing you to control your smart devices using voice commands.

### Can I control multiple devices at once?

Yes, the app makes it easy to control multiple devices simultaneously. You can set up 'Groups' to program and manage several devices at the same time, simplifying your smart home automation.

## Version history (last 5 releases)

### 2.0.1 — 2020-01-16

This release contains performance and stability improvements.

### 2.0 — 2019-10-16

•  Version 2.0 improved performance.

•  Added Manual Setup mode to allow device pairing with dual band (2.4/5.0GHz) routers to assist with device pairing. Requires device FW update.

•  Updated location access permission request, added explanation for temporary access to location permission required for device pairing.

•  Updated photo access permission location and request, added explanation for temporary access to photo permission.

•  Added ‘Select Network’ option when pairing with dual band (2.4/5.0GHz) routers to assist with device pairing.

•  Expanded number of characters available for email address when creating new account.

### 1.0.6 — 2019-08-22

•  Corrected app closure error
•  Updated location access permission panels
•  Added explanation for temporary access to location permission
•  Updated photo access permission
•  Added explanation for temporary access to photo permission
•  Improved online access to videos and manuals

### 1.0.5 — 2019-04-04

1. Update the icon for the in-wall dimmer switch device;
2. Performance and stability improvements.

### 1.0.4 — 2018-10-29

1. Improve the user experience by optimizing part of the UI;
2. Performance and stability improvements.

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## More apps by Jasco Products company LLC

- [Jasco Fit Mobile App](https://appshunter.io/ios/app/jasco-fit-mobile-app/id1344765385)
- [myTouchSmart Remote Control](https://appshunter.io/ios/app/mytouchsmart-remote-control/id1454767815)
- [enbrighten](https://appshunter.io/ios/app/enbrighten/id1499828123)
- [UltraPro](https://appshunter.io/ios/app/ultrapro/id1532834846)
- [Philips SmartSelect](https://appshunter.io/ios/app/philips-smartselect/id1590825492)

All apps by Jasco Products company LLC: https://appshunter.io/developer/1417122391

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*