# MyTown Mobile — user reviews

> 34 indexed App Store user reviews of MyTown Mobile by Philippines Urban Living Solutions Inc., rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/mytown-mobile/id1241907410/reviews
- App overview in markdown: https://appshunter.io/ios/app/mytown-mobile/id1241907410.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (11 of 34)

### 2/5 — Updates

*2021-04-12, version 5.2*

Always asking for update even though its updated

### 3/5 — Not much of a Nice User Experience

*2021-02-04, version 5.2*

Inaccurate billings (presence of negative costs), terms and house rules do not match with company colors and fonts, and it always asks me to update the app over and over again, but app store says that it's already the updated version.

However, I do like the notifications.  I do like the calmness-vibe of the home page.  I like the MyTown events pubmats.  I like the booking for cleaning feature and the uploading of images as proofs of payments.  They really make my life easier here :) MyTown. :)

### 2/5 — User experience

*2021-02-04, version 5.2*

How do you get rid of the annoying “update available” every time you open the app?

### 2/5 — Update message on screen

*2020-11-08, version 5.1*

It keeps on showing “new update available” but when I tried to update it, nothing happens. Everytime I open it, it always popped out on my screen. Please advise because I can’t use the other features.

### 4/5 — Updated verison is nice

*2020-11-03, version 5.1*

New app version is much more user friendly. Also like that the announcement of events is already included

### 2/5 — Pls make a page for the announcements

*2020-07-12, version 5.0*

Announcements only pop out in notifs but when i go check the notifs in the app, it cant be found. Pls make a page for this. It is essential for the tenants

### 1/5 — [Not Working] Application Crashes

*2019-11-30, version 3.9*

Previously the app used to work.

But after doing an update on my iPhone 6S (iOS 12.2), the application would always crash whenever I open it.

I can’t even get to the login page.

### 1/5 — User Experience isn’t good.

*2019-11-21, version 3.9*

This still needs a lot of improvement. Like there was no indicator if i’ve already sent a proof, it just stays there until it is verified.

### 1/5 — Bad experience

*2019-06-14, version 3.5*

App design and user experience is bad. Looks like a college project. 😪

### 1/5 — Now I cant login after recent update. I know Beyonce isnt perfect but she isnt totally useless.

*2019-05-28, version 3.5*

:(

### 1/5 — app crashing

*2019-05-10, version 3.4*

when opening app it crashes please verify optional probably is implicit and when accessed returns nil

## Most critical reviews (10 lowest-rated)

### 1/5 — Unstable

*2022-02-18, version 5.3*

Keeps on crashing. Slow at times. UI needs improvement. Can't send followup message on Report Concern.

### 1/5 — App automatically crashes when opening

*2021-12-23, version 5.3*

App automatically crashes when opening

### 1/5 — I can’t use version 5.2

*2020-11-26, version 5.2*

When I open the app, it says, “Update Available” but it is already updated. I can’t use the app at all because it prompts me to update first even when I already did. Please fix :(

### 1/5 — App Keeps on asking to Update after update

*2020-11-04, version 5.1*

The app keeps on showing to update when its already updated to the current version.

### 1/5 — Forgot password doesnt work!

*2020-07-31, version 5.0*

hi, tried to reset my password but it does not work! please fix. I have chosen the new password but when I logged in again, it does not worlk.

### 1/5 — this app is garbage

*2020-01-20, version 4.4*

crashing and not letting me log in. also not accepting my login details. worst app ever. mytown should just discontinue this app since they can’t make it work anyway

### 1/5 — App keeps crashing

*2020-01-08, version 4.2*

I tried logging in for how many times but app keeps crashing. This is very inconvenient especially when it comes to payment. I sent thru email and this app my proof of payment and yet the status is still tagged as pending because the app keeps crashing. I worry that this will reflect as late payment in my next billing even if I do send on time. Kindly fix this.

### 1/5 — Not working

*2020-01-03, version 4.1*

App automatically close upon clicking the submit button for proof of payment. I tried reinstalling the app but the problem still exist. I’m currently using an iphone 8

### 1/5 — Proof of Payment

*2019-12-30, version 4.0*

The app crashes when I submit my proof of payment. It also crashes when I try to log out. Please fix this!!!

### 1/5 — Terrible experience

*2019-12-28, version 4.0*

App keeps crashing. I updated the app since we needed to, but it's ironic that the fix for the latest update is also the issue I experience after I updated the app.

## Most praised reviews (10 highest-rated)

### 5/5 — MyTown App

*2020-11-20, version 5.2*

It was great keep it up!

### 5/5 — Convinient

*2020-11-09, version 5.1*

Very Convenient And easy to use

### 5/5 — Cleaner, Fresher, Better

*2020-11-06, version 5.1*

I like the major improvements! Hope to see more of these in the future. 👍

### 5/5 — Nice update!

*2020-11-06, version 5.1*

Nice layout! Easy to use! Cool 👍👍👍

### 5/5 — Convenient App!

*2020-11-04, version 5.1*

Upgraded version looks very clean and fresh. It is now easier to navigate. 👌🏼

### 5/5 — Awesome!

*2020-11-04, version 5.1*

User friendly and great interface. ❤️

### 5/5 — New Version

*2020-11-03, version 5.1*

Various online payment channels are now being offered through the new version of the app. Can also directly book housekeeping services, check or renew contracts, etc. The interface is user-friendly and much easier to navigate! Great job overall!

### 5/5 — Convenient

*2020-05-02, version 5.0*

This app makes it convenient for me to pay and track my monthly rent. It also has a copy of the contract for easy reference.

### 5/5 — Can’t login after recent update

*2019-04-27, version 3.4*

:((

### 4/5 — Cannot login after uninstalling

*2021-11-23, version 5.3*

I am getting network issue error message when I open the app and features are not functional when it happens then I decided to uninstall it with the hopes that it will fix the problem. After reinstalling, however, I can no longer login. What should I do?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
