# MyToyota — user reviews > 176 indexed App Store user reviews of MyToyota by Toyota Motor Europe S.A./N.V., rated 4.71/5 from 27,672 ratings. - Source: https://appshunter.io/ios/app/mytoyota/id1617623127/reviews - App overview in markdown: https://appshunter.io/ios/app/mytoyota/id1617623127.md ## Newest reviews (13 of 176) ### 2/5 — Poor *2026-08-23, version 2.24.1* Very poor app keeps losing my data ### 2/5 — Too unreliable *2026-08-23, version 2.24.1* In principle it’s a great system but way too often it struggles or fails to connect with my car ### 2/5 — No joint accounts. *2026-08-17, version 2.24.1* Very annoying how you can’t share a car between two people - you have to have a shared single account and it keeps logging you out. ### 3/5 — No warning given *2026-08-15, version 2.24.1* No warning to say the car was unlocked and normally it shouts even if the windows are a little open on a hot day but whole car is open and no a single warning ### 2/5 — Sometimes But Useless *2026-08-15, version 2.24.1* The App Works Sometimes Can Go Weeks Without Updating Status Hybrid Coaching Works Every Now And Then Will Do It Two Days Then Nothing For Weeks Poor Preforming App History Is Useless Service Date Alters When You Go In Again For Something Different Then Says Next Service Is On That Date … No Way I Am I Going To Pay For This App When It Becomes A Pay Per To Use ### 2/5 — Can't log in *2026-08-07, version 2.24.1* Got logged out by the app and now can't log back in. Where do I get support for the app (not the car)? ### 4/5 — Latest update not so good *2026-08-06, version 2.24.1* Even with Face ID switched on i still have to enter username and password! What is the point of having Face ID switched on? Please go back so that Face ID works and only have to enter username/password when phone has been restarted or app updated. Otherwise app is okay ### 1/5 — Doesn’t work *2026-07-22, version 2.24.1* Connect services and Charger functions don’t work so half of advertised functions re not available. At the moment pretty much a waste of time. ### 1/5 — Awful *2026-07-21, version 2.24.1* Keeps erasing my data. Going to have to return to the garage ### 1/5 — Only for some *2026-07-21, version 2.24.1* Built to last No good if your car is 9 years old ### 1/5 — Face ID still not working *2026-07-19, version 2.24.1* I was told a few months ago from your support team that this will be fixed soon. However, I’m still have to manually enter my username and password every time I launch the app. This is a painful user experience ☹️. Please fix Face ID login. ### 3/5 — Useful but could be better *2026-07-16, version 2.24.1* Recent update improved the UI but now the trips section doesn’t show the MPG at a glance - need to go into each trip. A step back in UX. Whatever you are doing with this app - please stop ### 4/5 — Reverse previous review *2026-07-14, version 2.24.1* Installed latest update and send to car is back. Thank you ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolute rubbish, nothing has changed *2026-08-24, version 2.25.0* What is the update? Can’t see any. App is too slow- everytime I want to change the scheduled charge time it says error. Changing the charging limit-still needs to do it in the vehicle. Rubbish ### 1/5 — App doesn’t recognise car *2026-08-23, version 2.24.1* Whenever I insert the VIN number I am told the app doesn’t support the car. It is a 2025 BZ4X. How new does a car have to be to be supported? ### 1/5 — App no longer works *2026-08-22, version 2.24.1* It’s decided not to let me access MyToyota. I notice URL ends .IO ### 1/5 — Can’t log in *2026-08-20, version 2.24.1* Can’t use app. It’s logged me out. Can’t log back in tried everything. Tried re registration but says I’m already registered. Can’t contact anyone as it just goes to car related stuff. Removed app re added app turned phone off and on ### 1/5 — cannot connect app to vehicle *2026-08-12, version 2.24.1* continually disconnects and will not reconnect ### 1/5 — Cannot connect *2026-08-11, version 2.24.1* I bought a brand new Toyota proace city electric van and it cannot connect to the app. Apparently my van is not compatible!?!? What??? why not? ### 1/5 — Toyota CHR *2026-08-09, version 2.24.1* I don’t find this app very helpful, other than telling me if I have left the car unlocked it doesn’t seem to do much else. ### 1/5 — Not Toyota brand standard. *2026-08-02, version 2.24.1* This is App is not in my opinion up to the standard of the Toyota brand. It is at times unreliable. Quite frustrating. Hoping for a decent upgrade soon. Still ‘pants’ it never remembers face id. ### 1/5 — Won’t connect to my car! *2026-07-24, version 2.24.1* I’ve had my Corolla since 2024, but I still can’t connect to the car fully to be able to lock/unlock when needed. This can’t be resolved by Toyota garages either, so it feels like a waste of an app for my particular car ### 1/5 — Service *2026-07-24, version 2.24.1* After accident (Car in repair shop for 3 months) Connected services not working. No assistance from Toyota and no help from Repair shop. Next car will not be Toyota. ## Most praised reviews (10 highest-rated) ### 5/5 — A well made app *2026-08-12, version 2.24.1* Nice app ### 5/5 — BZ4 The Best *2026-08-10, version 2.24.1* Driving since over 1 year and till now driven around 36k miles on it and more I drive more I am loving it, it is very user friendly car no complicated gadgets everything thing in dashboard is to the point and super easy to operate. HV Battery is reasonably powerful, in this heat I use full time aircon and still got 280 miles in full charge which is fantastic for city and medium long journeys. Let’s not forget the reliability of the Toyota brand which is the main reason I own that car. Five start for everything and so pleased with my car ### 5/5 — Jay *2026-08-06, version 2.24.1* Aygo X Hybrid Excel ### 5/5 — Great app *2026-08-06, version 2.24.1* Love seeing all the information, mpg especially this is a great app ### 5/5 — amazing app use it daily *2026-07-31, version 2.24.1* amazing app use it since i got my mobility car i love it littel Toyota Yaris but one feature I went on the app is where you can delete trips if you don’t want to see them on the app please add it in please but 10 out 10 app ### 5/5 — Remote looking *2026-07-30, version 2.24.1* Having a keyless car now causes an issue with forgetting to lock the car. Not an issue with the Toyota as it sends an alert to my phone and lets me lock it via the app. Brilliant ### 5/5 — Access issues *2026-07-24, version 2.24.1* The app doesn't allow me to log back into my account. ### 5/5 — Great app while charging *2026-07-08, version 2.24.0* A great app especially when changing or for checking how much charge you have on your car. My only issue is that I have to log in every few times because the Face ID appears to have stopped working. ### 5/5 — useful and practical app *2026-06-24, version 2.23.1* thank you, just love this app and find the hybrid coaching sessions very helpful ### 5/5 — 👍🏾👍🏾👍🏾 *2026-06-16, version 2.23.1* 👍🏾👍🏾👍🏾 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*