# MyTranslink

> Official Queensland public transport journey planner with real-time information. (iPhone/iPad app by Department of Transport and Main Roads.)

- Source: https://appshunter.io/ios/app/mytranslink/id927289966 (this page in markdown: same URL + `.md`)
- Developer: [Department of Transport and Main Roads](https://appshunter.io/developer/919723337)
- Category: Travel
- Price: Free
- Rating: 2.80/5 from 5 App Store ratings · 93 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.5 · 114 MB
- Languages: American English
- Released: 2014-12-21
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mytranslink/id927289966/reviews.md

## What is MyTranslink?

The official MyTranslink app is the perfect Queensland travel companion. Travellers and commuters can intuitively plan with real-time public transport information whether travelling by bus, train, ferry or tram.

The app also makes it easier to personalise travel information and favourite frequently used stops. Other app features and benefits include:

* Plan trips using the journey planner or in real-time by seeing the next service departing from your stop
* Save your favourite stops and services to be alerted of any relevant travel updates 
* Clearly see the frequency of services (in real-time) via the Timetable tab
* Trip Announcer - Get real-time stop alerts throughout trips (while en route)
* View your recent trips and active alerts on the Plan tab
* Stop Alerts - Receive alerts when you are close to your destination
* Light and dark theme options

For more information, please visit translink.com.au/mytranslink

For MyTranslink app conditions of use, please visit translink.com.au/mytranslink/conditions-of-use.

Note: Prolonged use of GPS features can affect phone battery life and data usage.

## Key features

- Real-time journey planning
- Favorite stops and services
- Service frequency view
- Trip and stop alerts
- Light and dark themes

## What do users think of MyTranslink?

Overall sentiment: negative

**Pros**

- 👍 Functional for basic needs
- 📍 Good location detection
- 👍 Useful for planning (sometimes)
- 👍 Can get you from A to B

**Cons**

- 🐛 Inaccurate live times
- 🐛 Unreliable journey planner
- 🐛 Frequent app crashes
- 🐛 Outdated interface
- 🐛 Poor data quality
- 🐛 Ghost buses/phantom services
- 🐛 Difficult to use
- 🐛 Confusing interface
- 🐛 Does not update for delays
- 🐛 Inefficient routes suggested
- 🐛 Cannot add to Apple Wallet
- 🐛 Lost planned journeys
- 🐛 Battery drain
- 🐛 Timetables incorrect
- 🐛 No clear indication of express trains
- 🐛 App clears all notifications when one is clicked
- 🐛 Cannot save preferences/favourites
- 🐛 Website more reliable
- 🐛 Cannot top up Go Card in app
- 🐛 No option to arrive by a certain time
- 🐛 Bus drivers leaving passengers stranded
- 🐛 Cannot reset password easily
- 🐛 App not working on iPad after update
- 🐛 Journey planner always not working
- 🐛 Real-time not refreshing
- 🐛 Map constantly in the way
- 🐛 App doesn't remember place
- 🐛 No in-app feedback option
- 🐛 Bus stops not clearly indicated
- 🐛 Inconsistent results
- 🐛 Stop alert fails
- 🐛 Cannot manage Go Card in app
- 🐛 No back button
- 🐛 Perpetual spinning wheels

**Commonly reported bugs**

- Train times departing before indicated time
- Services listed as not running when they are
- Unreliable times show up and disappear
- App sometimes not showing better bus options
- Telling user to get on a bus that terminates early
- App sometimes not showing trains
- Actual buses being late
- App refreshes and gets rid of planned journey
- App crashes frequently
- Cannot add app to Apple Watch and iPhone wallet
- App sometimes just not showing buses
- App sometimes not showing trains
- Bus drivers leaving passengers stranded
- Card scanner not working
- Card number not recognised
- GPS is inaccurate for buses
- Live locations at bus stops broken
- Journey planner always not working
- Real-time doesn't refresh
- App doesn't remember your place
- App crashes when trying to plan trip
- App drains battery overnight
- App not working on iPad after update
- Cannot reset password
- App shows ghost buses that don't exist
- App crashes when changing 'arrive by' option
- Stop alert fails to work
- App tells user to get off at wrong station and walk
- App shows phantom buses
- App clears all notifications when one is clicked
- Cannot save favourites
- App shows incorrect times
- App shows a bus leaving terminal now when it's an hour away
- App doesn't show express trains clearly
- App crashes every 20 seconds
- Journey planner gives spinning wheel of death
- Cannot check GoCard balance in app
- App doesn't show map when looking at timetable
- App insists on including current location as start point
- App has inconsistent results
- App doesn't update data to show delays
- App sometimes shows bus location, sometimes not
- App still tells scheduled times during major incidents
- Cannot manage Go Card account in app
- No back button
- Perpetual spinning wheels when looking up stops/buses

**Most requested features**

- Keep this app (instead of new one)
- Add new features and improve old ones
- Ability to top up card like Opal Card
- Re-name app to 'QLD TransLink'
- Ability to export trip to PDF or web link
- Add Go Card to Apple Wallet
- Show direction of travel for CityCat routes
- Allow changing favourite destinations
- Show all services running over the coming hour
- Improve system for delayed bus routes
- Add NFC payment for gates
- Remember user settings (walk speed, distance)
- Make app look better and manage Go Card account
- Live tracking of trains/buses
- Track which stations the train is going LIVE
- Add trackers onto buses for live location
- Clear indication of bus stop side of the road
- Improve journey planner efficiency
- Fix app crashing when changing 'arrive by' option
- Add dark mode option
- Improve route planning to be more efficient
- Add option to arrive by a certain time
- Ability to see next 4-6 trains
- Allow saving favourite routes more easily

## Recent user reviews (10 of 93)

All indexed reviews: https://appshunter.io/ios/app/mytranslink/id927289966/reviews.md

### 3/5 — Does what it needs to do

*2025-07-27, version 3.7.17710*

Nothing good nothing bad does what it needs to do

### 5/5 — Keep this app!

*2025-07-23, version 3.7.17710*

I have been catching Brisbane busses for 3 years now for my daily commute to and from school. I have downloaded this app for when I miss the bus or need to get to have a different start/end location. I have recently downloaded the new app, which I have to say… is horrible. With some updates to this app, it could be made better. Adding some new features and making old ones better is a whole lot easier than creating an entirely new app. Everyone is used to this app, though slightly annoying at times. Moving to a different app is stupid and a waste of time, money and resources. Please keep this app!! The new one is hard to use and is definitely NOT better than this app!!!

### 2/5 — Bad data

*2025-07-21, version 3.7.17710*

The functionally of the app is actually pretty good.  Unfortunately it is let down by the quality of the information.  Have had train times departing before indicated time on the app and services listed as not running when they actually are.  Please fix this Translink.

### 2/5 — Too clunky

*2025-07-21, version 3.7.17710*

Unreliable times show up and disappear on the app. When using the plan section of the app it takes you round about ways, for example if I followed the plan it would take one hour ten minutes to do a trip I can do in 30 minutes.

### 1/5 — Useless

*2025-07-10, version 3.7.17710*

the app will sometimes just not show you busses that are far better options, tell you to get on a buss that terminates before it reaches where it said it was going, sometimes will, sometimes won’t show trains, and actual busses being late, even if only by a minute, can become incredibly frustrating, as you show up at a stop as your next bus is leaving.

### 2/5 — Terrible app

*2025-07-09, version 3.7.17710*

This really needs to be brought into the current century. It is buggy and unreliable. The website itself is much more reliable.

### 1/5 — Top up

*2025-07-06, version 3.7.17710*

I’d like to be able to top up my card the way you can with an Opal Card in NSW

### 1/5 — Convoluted journey

*2025-07-05, version 3.7.17710*

The translink app is proving pretty useless at planning journeys. It keeps on suggesting three  or even four connections where two would suffice. It’s taken half an hour to go over timetables and plan a reasonable rout. 

I have tried to give translink feedback without success.

### 1/5 — bad

*2025-06-23, version 3.7.17710*

australia public transport is inefficient

### 1/5 — Nearly useful

*2025-06-20, version 3.7.17710*

Or nearly next to useless. The timetable option does not provide, as you’d expect, a timetable of the service.

## Frequently asked questions about MyTranslink

### What does the MyTranslink app do?

The MyTranslink app is an official Queensland travel companion that allows users to plan journeys using real-time public transport information. It covers buses, trains, ferries, and trams, making it easier to navigate the public transport network.

### What are the key features of MyTranslink?

Key features include real-time journey planning, the ability to save favorite stops and services for personalized updates, viewing service frequencies, and receiving trip and stop alerts to notify you of your destination. It also offers light and dark theme options.

### Is the MyTranslink app free to use?

Yes, the MyTranslink app is completely free to download and use. There are no in-app purchases or advertisements associated with the application.

### What is the main benefit of using the Trip Announcer feature?

The Trip Announcer feature provides real-time stop alerts throughout your journey while you are en route. This helps you stay informed about your progress and ensures you are aware of upcoming stops, especially useful for longer trips or unfamiliar routes.

### Who is the MyTranslink app designed for?

This app is designed for travellers and commuters in Queensland who rely on public transport. It's ideal for anyone looking for an intuitive way to plan their trips, receive timely updates, and personalize their travel experience across buses, trains, ferries, and trams.

## Version history (last 5 releases)

### 3.7.17710 — 2025-02-18

Minor bug fixes and operating system compatibility updates.

### 3.7.14725 — 2024-10-02

Minor bug fixes and operating system compatibility updates.

### 3.7.12345 — 2024-04-04

General updates and bug fixes.

### 3.6.10452 — 2023-10-17

Update to support iOS 17 operating system.

### 3.5.8691 — 2023-05-16

This release includes updates for accessibility features, OS compatibility and service notices.

## More apps by Department of Transport and Main Roads

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- [QLDTraffic](https://appshunter.io/ios/app/qldtraffic/id1195764067)
- [EIT Forum Portal](https://appshunter.io/ios/app/eit-forum-portal/id1575834069)
- [Verifier for Digital Licence](https://appshunter.io/ios/app/verifier-for-digital-licence/id6444322085)

All apps by Department of Transport and Main Roads: https://appshunter.io/developer/919723337

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*