# myTrellis Payment App — user reviews

> 6 indexed App Store user reviews of myTrellis Payment App by TEXAS GUARANTEED STUDENT LOAN CORPORATION, rated 1.33/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/mytrellis-payment-app/id1488161182/reviews
- App overview in markdown: https://appshunter.io/ios/app/mytrellis-payment-app/id1488161182.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 9

## Most critical reviews (6 lowest-rated)

### 1/5 — Since when is "app" short for appalling? Wish I could leave negative stars on your permanent records

*2026-03-02*

Fitting - I downloaded this as they're one of my student loan providers....Turns out the app’s performance is a poetic reflection of my degree: expensive and non-functional. F-

### 1/5 — Dark Mode Unsupported

*2020-06-04*

You simply cannot see text when i’m dark mode on iOS. Garbage.

### 1/5 — Not working correctly

*2020-05-11*

When trying to use the app you are unable to see what you are typing.

### 1/5 — Not Useful

*2020-04-20*

Once typing in information on the app, you’re unable to see an text in the box.

### 1/5 — horrible app

*2020-02-22*

absolutely no help, how can you take this company seriously when they don’t even make the slightest effort to fix this app. i think it’s a scam

**Developer response:** Thank you for the feedback! We want to provide the best user experience possible. We’d like to understand more of what you’re experiencing so we can help make both the app and your experience better. Please email us at mytrellissupport@trelliscompany.org.

### 1/5 — Not working properly

*2020-02-15*

When I type in my info you can’t actually see what you are typing in... it shows you are typing something in but you can’t see it. Also I have reset my password twice and still ask me to reset all over again. I have not been successful at logging in to this app as I have been on the web.

**Developer response:** Thank you for the feedback! sorry for having issues with the app. Please update myTrellis app with new version from app store and try again. If the issue persists ,we’d like to understand more of what you’re experiencing so we can help make both the app and your experience better. Please email us at mytrellissupport@trelliscompany.org.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*