# MyTriCountyTX — user reviews

> 9 indexed App Store user reviews of MyTriCountyTX by Tri-County Electric Cooperative, rated 2.30/5 from 18 ratings.

- Source: https://appshunter.io/ios/app/mytricountytx/id6475893210/reviews
- App overview in markdown: https://appshunter.io/ios/app/mytricountytx/id6475893210.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 10

## Most critical reviews (9 lowest-rated)

### 1/5 — Can’t login to app?

*2024-07-13*

Website works, app doesn’t. Same credentials?

### 1/5 — Incorrect

*2024-06-23*

App says there is no outage in my area, but we have been without power for an hour and their desktop lists the outage. App is garbage.

### 1/5 — Garbage

*2024-05-01*

App is garbage. Won’t take payment. Just garbage. Nothing more to say.

### 1/5 — Can’t login.

*2024-04-12*

Do the website works, the app refuses to log me in. So, stop directing me to the app!

### 1/5 — Not free and not easy access

*2024-03-16*

I’ve been with TriCounty for several years. Usually log in to the desktop view of my acct. I tried the App and was charged $23 just to be notified I don’t have an acct set up? What!!?!?!?

### 1/5 — Ridiculously hard to login first time

*2024-03-08*

I gave up. It’s just too difficult. You say “quick and easy access” for members but ultimately you made it impossible for me to set up a good secure account. ** Please remove the “paste” restriction on the password entry field. **

I don’t understand why you’d throw as much friction into a process that you want customers to follow! 1) Cannot use existing account login credentials. Ok, fair enough… 2) Now have to register again, like I’m a new customer. Done. 3) Said it sent me an email with a temporary password. Couldn’t find it, ah, it was in spam/junk folder. 4) Email with a temporary password? No it doesn’t have one. But it does have a link to create the password. 5) Password can be 8 to 50 characters long. That’s actually very good. And it requires a few things which makes sense. These days we should use complex, long passwords so our accounts cannot easily be hacked. I use a password manager so every account I have is different, and I use random long passwords with symbols and numbers. But here’s the challenge! I decide to use a 46 length and the password app generates the password for me. All I need to do is copy/paste it, into the two password fields, right? Impossible. You’ve only gone and disabled the paste capability. How is anyone supposed to set up the best possible scenario of a long, complex password, totally unique to this account? You seriously expect I’m going to enter 92 random key presses one at a time? (46 one time, and then again to confirm the password). Nope, not happening! I commend the acceptance of very long complex passwords. Every business should do that with online accounts these days. Let us know if you change it and then I can register.

### 2/5 — Provides useful info, but…

*2026-01-24*

Provides good info regarding billing and outages, but trying to report an outage with the app it just crashes.

### 2/5 — Glitchy app that crashes

*2025-07-02*

App crashes when you try and report an outage

### 5/5 — Easy

*2024-03-30*

This app is useful. I didn’t have any issues registering.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*