# MyTrustID — user reviews

> 7 indexed App Store user reviews of MyTrustID by MSC TRUSTGATE.COM SDN BHD.

- Source: https://appshunter.io/ios/app/mytrustid/id1439162330/reviews
- App overview in markdown: https://appshunter.io/ios/app/mytrustid/id1439162330.md

## Most critical reviews (7 lowest-rated)

### 1/5 — Mismatch identity problems

*2026-05-26, version 1.6.2*

A lot of trouble during application process. Camera quality is also suck. Plus WHY I CANT RENEW MY CERTIFICATE. The system also very poor and unresponsive. Overall stupid app

### 1/5 — Poor Apps

*2026-02-11, version 1.5.6*

u downgrade iphone camera to capture IC, yet u can’t verify my identity, even worse why do we need this for formal matter… improve your apps please.. so now what i cant proceed with everything

### 1/5 — super slow and tak layak

*2026-02-05, version 1.5.6*

Wdym kena spam apps sbb cannot retreative data dari e penawaran JPA. 2 days straight cannot renew sijil langsung. Sabar? menang takle sabarrrr

### 1/5 — Cant verified id

*2024-10-31, version 1.5.4*

Cant verified tried tried tried duck

### 1/5 — Identify cannot be verified

*2024-05-28, version 1.5.2*

Tried many time to to registered and not successful when comes to id verification section.

### 1/5 — Cant use in ios

*2021-08-31, version 1.3.6*

Why i cant reach the server when we using ios.?

### 3/5 — Cant go back to previous page

*2023-10-05, version 1.4.7*

Noticed that the issue is only for iphones with dynamic island. The arrow button to go back does not function as it overlaps the top dynamic island part of the screen. Might want to fix the UI a little bit to cater for phones with dynamic island

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*