# myTrustmark® Mobile — user reviews > 1,062 indexed App Store user reviews of myTrustmark® Mobile by Trustmark Bank, rated 4.70/5 from 15,279 ratings. - Source: https://appshunter.io/ios/app/mytrustmark-mobile/id976742747/reviews - App overview in markdown: https://appshunter.io/ios/app/mytrustmark-mobile/id976742747.md - Rating breakdown: 5★ 12,269 · 4★ 1,429 · 3★ 290 · 2★ 221 · 1★ 420 ## What do users think of myTrustmark® Mobile? Overall sentiment: positive **Pros** - 🚀 Reliable and handy banking app - 🔒 Robust security and fraud protection - 👍 Easy to use and navigate - 🚀 Instant fund transfers and check deposits - 👍 Excellent customer service **Cons** - 🐛 Issues with mobile check deposits - 🐛 Billing/payment section overhaul not user-friendly - 🐛 Stop payment feature not working as expected - 🐛 Certain critical capabilities missing **Commonly reported bugs** - App crashing and lagging issues - Delayed posting of deposits and debits **Most requested features** - Debit card fraud cancellation notices via in-app messaging - Ability to modify pending bill payments - Integration of Checking Plus program within the app ## Newest reviews (16 of 1,062) ### 4/5 — Trusted device *2026-08-31, version 10.0.260300* It keeps asking for code. It is a trusted device, but it keeps asking. ### 4/5 — Great and easy to use *2026-08-27, version 10.0.260300* Fantastic and easy to use. ### 4/5 — Great app *2026-08-17, version 10.0.260300* I really like the convenience of easy with this banking app! ### 5/5 — Trustmark app *2026-08-07, version 10.0.260300* Thanks you for a great app,it easy to use when during online banking. I’m mid seventies, there are several things I can do and keep updated on by opening this app. ### 5/5 — I love the app it work fine it very helpful *2026-08-06, version 10.0.260300* I always know what’s going on with my account ### 5/5 — 5 stars *2026-08-05, version 10.0.260300* Trust mark is number one to me with all my banking needs and the worker care about us and so helpful thank you. ### 4/5 — Simple *2026-08-04, version 10.0.260300* Self explanatory in most areas. ### 5/5 — Just Perfect *2026-08-04, version 10.0.260300* I enjoy logging in as I know I have everything I need at a glance. Easy to use, to transfer money and know everything I need. Is there. One of the most friendly out there whether credit card or retail shopping. ### 2/5 — Unreliable *2026-08-04, version 10.0.260300* The app almost always doesn’t work. Today, no mobile deposits. So inconvenient. Time to switch banks after over 20 years. ### 4/5 — Easy to use *2026-08-02, version 10.0.260300* Love being able to customize deposits and withdraw ### 5/5 — Awesome *2026-07-31, version 10.0.260300* Gotten a lot better with time. ### 5/5 — Great app!!!! *2026-07-30, version 10.0.260300* Has been kept current for years. ### 5/5 — I like p2p service *2026-07-30, version 10.0.260300* send money to friends quickly. ### 5/5 — Agency Manager *2026-07-30, version 10.0.260300* Great app👍🏻👍🏻👍🏻👍 ### 5/5 — Top notch *2026-07-30, version 10.0.260300* This app allows me to do all my banking from the comfort of home! Thanks Trustmark! It’s awesome! ### 5/5 — Life Saver *2026-07-29, version 10.0.260300* Great App, helps me keep up with my transactions! ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed *2026-09-01, version 10.0.260300* The service always going through inconvenient situations to frequently ### 1/5 — App *2026-08-28, version 10.0.260300* This app sucks ### 1/5 — Hardly ever has updates *2026-08-19, version 10.0.260300* NEVER UPDATES! Last updated 4 months ago?! I would feel much more secure with this app if they frequently updated for security purposes. Every 2 or 3 months?!! Crazy and irresponsible. ### 1/5 — Bad app *2026-08-06, version 10.0.260300* Poor options and can’t send money ### 1/5 — TRUSTMARK *2026-07-28, version 10.0.260300* Excellent easy to use ### 1/5 — Get Zelle *2026-06-29, version 10.0.260300* No Zelle or easy way to transfer money externally ### 1/5 — problems *2026-06-20, version 10.0.260300* bugs a lot and can’t spend my money ### 1/5 — Review *2026-06-16, version 10.0.260300* I don’t like the new app changes. The prior app was easier to understand. I also don’t like the new cut off time for transfers. It’s very inconvenient for your customers. ### 1/5 — Why don’t you offer Zell *2026-06-02, version 10.0.260300* You need to offer Zell like other banks. I had to get another bank all because you don’t offer Zell. The other stuff you off is ok ### 1/5 — App is unusable now. *2026-05-27, version 10.0.260300* This app used to be great. I’ve used it for many years. Since the latest update I have been getting constant errors. It won’t even let me send a message to customer support. Please fix it. ## Most praised reviews (10 highest-rated) ### 5/5 — Reliable service *2026-09-01, version 10.0.260300* The TNB app is very easy to use and you can do just about all your banking accounts needs from it. ### 5/5 — great. no frills and exactly what it should be *2026-09-01, version 10.0.260300* Nothing exotic just a good stable bank app. thank you! ### 5/5 — TmarkBank *2026-08-28, version 10.0.260300* Good app ### 5/5 — Convenience *2026-08-27, version 10.0.260300* I really enjoy the convenience. ### 5/5 — Good app *2026-08-25, version 10.0.260300* I love this app. I haven’t had any issues with it at all. ### 5/5 — Very Pleased *2026-08-22, version 10.0.260300* Easy to use ### 5/5 — Good App *2026-08-21, version 10.0.260300* Works great for my needs. ### 5/5 — Bob *2026-08-20, version 10.0.260300* Very easy to use. Data is current. ### 5/5 — myTrustmark *2026-08-15, version 10.0.260300* Does everything I need for banking! Excellent! ### 5/5 — J Kramer *2026-08-09, version 10.0.260300* Excellent all around except for check deposit. Need to improve with automatic focus and activation. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*