# MyUBAT — user reviews > 54 indexed App Store user reviews of MyUBAT by JABATAN DIGITAL NEGARA (JDN), rated 4.86/5 from 22 ratings. - Source: https://appshunter.io/ios/app/myubat/id1529983342/reviews - App overview in markdown: https://appshunter.io/ios/app/myubat/id1529983342.md - Rating breakdown: 5★ 20 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (11 of 54) ### 2/5 — Can't open the app *2025-06-26, version 2.0.8* I install and uninstall few time, still can't open the app, only will show blank page ### 2/5 — App lagging *2024-08-12, version 2.0.8* App is lagging and sluggish. Why keep sending 2 Notifications for the same message for same date and time? ### 2/5 — UI issue and technically issue *2024-08-09, version 2.0.8* Unable to login even the PsWD correct and no button to reset too. ### 3/5 — Collection on behalf *2024-01-17, version 2.0.8* I wanted to collect medicine for my 2kids using the farmasi pandu lalu, provided their prescriptions, but got rejected due to my profile name doesn’t match the prescription’s name. Please take note I have already mentioned in the descriptions that I am collecting for my kids. Any way to improve on this ? Thanks. ### 4/5 — system down *2023-09-26, version 2.0.8* MyUbat really helps 👍 But it seems system down at the moment? I couldn't open the app, very sad 😞 ### 4/5 — Would be better if there is payment option *2022-12-06, version 1.8.2* This app is a good step forward and does save time. The delivery is on time and as scheduled however it would be even better if we could pay the delivery fee through app as well. ### 4/5 — Logistic *2022-10-25, version 1.7.7* It’ll be more perfect if we can have the logistic guy contact number tracked together to avoid any spam calls ### 3/5 — Is there no English language option? *2022-10-09, version 1.7.7* The app is fully in BM, shouldn’t there be a possibility of changing language also? ### 5/5 — Well function *2022-07-14, version 1.7.7* Easy to make an appointment. ### 5/5 — Fast Response *2022-06-21, version 1.7.7* What a great app when I placed order for and urgent meds, the pharmacist attend on may case immediately. Kudos to the team! ### 5/5 — Really Helpful *2022-05-27, version 1.7.7* This apps really help me to track and order my equipments ## Most critical reviews (10 lowest-rated) ### 1/5 — Blank page *2025-07-04, version 2.0.8* What happen to this app? Unable to login since June, it only showed a white blank page. Pls fix it asap. ### 1/5 — App is Unresponsive to IOS *2025-06-25, version 2.0.8* I tried using the app for the first time but the loading screen took 1-3 minutes to load and it showed blank page (just like other reviewers that had commented). Please fix this issue to ease the process & not just another “achievement unlocked” only for the participating parties. ### 1/5 — Terrible loading time *2025-06-07, version 2.0.8* This app really not performing smooth in os system, the app loading time is terrible long then blank screen and nothing come out. Relaunch also not working. Please fix it ### 1/5 — Useless app after recent update *2025-05-17, version 2.0.8* History gone, prescription gone. It just display my personal information. So admin, please inform us what is the use of this app? ### 1/5 — Cant even open the apps *2024-03-15, version 2.0.8* Kindly fix this issue . Ive tried uninstalling a few times too but the apps wont open . Keeps open to a blank page . ### 1/5 — System not efficient *2024-02-26, version 2.0.8* I already register but when i log in an error keep pop up telling its a wrong password. When i click forgot password the pop up still appear. Such a bad apps ### 1/5 — Application freeze *2023-07-13, version 2.0.8* Lately the apps always freeze when launching, I believe it having issues to pair with latest IOS software updates… Kindly fix the bugs as I’m facing difficulties to trace the tracking number and data. It always takes more than 10 mins and still freeze!! Thanks ### 1/5 — The apps suddenly cannot remember my password and claimed i enter the wrong password. *2023-06-22, version 2.0.8* First time used this app, it is indeed a great apps. In leas than a month, all of sudden unable to remember my account log in and password and claimed I enter wrong password and log in, and have the audacity to change my password! This is unacceptable! ### 1/5 — Change Medicine *2022-10-20, version 1.7.7* How to change the medicine according to the updated one and stop the old one? Because my doctor changed my medicine to a new one. ### 1/5 — No English *2022-02-17, version 1.7.6 (30)* No English ## Most praised reviews (10 highest-rated) ### 5/5 — Very good *2025-06-27, version 2.0.8* Back in 3 years ago Another fellow 1 star rating review that no English But today it have 4 language, CN MY EN and Tamil Appreciate the good effort ### 5/5 — Why I can’t open the app? *2024-12-23, version 2.0.8* Why I can’t open the app? ### 5/5 — Excellent app that really works! *2024-07-18, version 2.0.8* Easy to use and it really works wonder! Keep up the great job and thank you! You’re a STAR ⭐️ ### 5/5 — Very good if nk issues *2023-09-09, version 2.0.8* The apps made postage of medication easy but lately its not stable. Keep on logging out and difficult to login? ### 5/5 — Follow up ubat *2023-02-09, version 1.8.2* First time i try with this app and amzingly gast response and given date of areival for my medicines Thank you will recommend others to use this app ### 5/5 — System efficiency *2023-01-01, version 1.8.2* System is very efficience however the internet coverage is very poor in that section ### 5/5 — Convenient & Timely *2022-12-08, version 1.8.2* Very convenient. On-time delivery. ### 5/5 — User friendly apps *2022-12-05, version 1.8.2* Started using after suggested by HTAR staffs. Very helpful ### 5/5 — Great App *2022-10-07, version 1.7.7* This app is easy to use, consice and gives apt updates. No need to take leave to get the medicine. Also skip the long lines! Saves your time. ### 5/5 — Good service! *2022-07-19, version 1.7.7* I was having trouble with the app but thanks to the dtaff at the counter HSAS for assisting. Well done keep up the good job! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*