# MyUMobile

> U Mobile account management, rewards, and service purchases for subscribers. (iPhone/iPad app by U Mobile.)

- Source: https://appshunter.io/ios/app/myumobile/id986248783 (this page in markdown: same URL + `.md`)
- Developer: [U Mobile](https://appshunter.io/developer/978266842)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 2.60/5 from 97 App Store ratings · 214 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 85 MB
- Languages: American English
- Released: 2015-08-12
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/myumobile/id986248783/reviews.md

## What is MyUMobile?

Welcome to the all-new MyUMobile App, the one-stop app for managing your U Mobile account and enjoying special Rewards!

Get all of U Mobile’s services at your fingertips - check your bills and statements, view your top up history, track your usage, and go cashless by paying your bills or topping up via the app.
That’s not all! You can also purchase Add-ons, subscribe to Additional Data, Voice Minutes & SMS, plus redeem exclusive Rewards - straight from the app! 

This app is exclusively for U Mobile Prepaid and Postpaid subscribers.

## Key features

- Account management
- Bill and statement checking
- Usage tracking
- Cashless payments and top-ups
- Add-on purchases
- Exclusive rewards redemption

## Recent user reviews (10 of 214)

All indexed reviews: https://appshunter.io/ios/app/myumobile/id986248783/reviews.md

### 1/5 — Line susah sangat lah,,

*2026-05-25, version 3.13.13*

Sudah mahal line pun tak ada,, ini saya kat bandar pun susah line. Taman sentosa, johor bahru….

### 1/5 — credit share

*2026-04-22, version 3.13.13*

prepaid card 越进越多钱了 怎样转给别人

### 1/5 — hy for who reading this, tbh i hate this app

*2026-03-25, version 3.13.10*

I don’t usually write reviews, but U Mobile really pushed me to this point.

It’s been ONE whole month and I still don’t have proper signal. Not weak signal, literally no line most of the time. I’m paying every month for what exactly? Stress?

The app can look as “nice” as it wants, but it’s completely useless when the network is this bad. Data doesn’t load, calls fail, and sometimes I just sit there staring at my phone like an idiot waiting for something to work.

Honestly feels like this service is a joke. Imagine being a telco in 2026 and still can’t provide basic connection. That’s the bare minimum.

I tried to be patient, but this is just embarrassing at this point. Definitely one of the worst decisions I’ve made switching to this.

If you’re thinking about using U Mobile, don’t learn the hard way like I did

### 1/5 — Pick a better provider

*2026-03-23, version 3.13.10*

App is buggy. Unable to top up card and the plans are confusing. When you buy the SIM, you have one gigabyte standard and you have to go into the app to buy the correct plan.  Be careful as some plans are for specific countries.

### 1/5 — Money drain

*2026-03-12, version 3.13.10*

It’s not recommended for games.Unavailable 24/7 and draining your money.

### 1/5 — Crashing

*2026-02-26, version 3.13.10*

This app has been crashing and unable to log in for the past 5-6 days. Please fix this.

### 1/5 — eating my money

*2026-02-22, version 3.13.10*

Idk whats going on w umobiles app but the other i topup rm10 and as soon as i was given a notification from my bank that i was charged for 10 from umobile, i went back to the app just to purchase my weekly add ons, the app froze and kept kicking me out. I was logged out and it wouldnt load. I waited for almost 2 days, and after deleting the app, i downloaded it back just to find out my rm10 was gone from my top up 😭.

### 1/5 — Non stop spamming notifications

*2026-02-20, version 3.13.10*

What is this scrappy app?? U wanna to promote your business but shouldn’t spamming your notifications like every 10 seconds… just playing game for 30min and keep receiving your promotion notices non stop…. 
Besides that the services u provided really lousy. Signed up for the home wifi just because of your router can be carry around and can enjoy the wifi at any where an anytime. But the services quality is always disconnected and signal not stable… 

Definitely will change another to isp after contract is ended. Good job ya…

### 2/5 — ads and internet

*2026-02-20, version 3.13.10*

today i received tons of ads about winning iphone from umobile apps, they kept sending one after another after 2/3 mins and it started to feel annoyingly . also even i bought internet 38 ringgit it has no different than 30 ringgit punya , still slow , and sometimes got no internet at all like no 5G but when i check my sister phone (shes also using umobile , eh no problem lak. FIX IT WE PAID EXPENSIVE WEY

### 1/5 — eSIM Setup

*2026-02-08, version 3.13.10*

Bought 3 sim cards total, first two had issues even trying to sign in the app, terrible experience in the app signing up might I add. 

On the third card, I had to deposit money to buy a plan, just to realise I need the number already in my phone to get an eSIM after buying the plan. My phone doesn’t take physical sims. So practically I’ve burned through RM70, no data, and a terrible experience.

Don’t bother getting if it’s for an eSIM registration. Get an eSIM elsewhere

## Frequently asked questions about MyUMobile

### What can I do with the MyUMobile App?

The MyUMobile App allows you to manage your U Mobile account, including checking bills and statements, tracking your usage, and viewing top-up history. You can also make cashless payments, purchase add-ons like data and voice minutes, and redeem exclusive rewards.

### Is the MyUMobile App free to use?

Yes, the MyUMobile App is free to download and use. While the app itself is free, you can make in-app purchases for add-ons and data plans.

### Who is eligible to use the MyUMobile App?

This app is exclusively for U Mobile Prepaid and Postpaid subscribers. If you are a U Mobile customer, you can use the app to manage your services.

### How can I pay my bills or top up my account using the app?

The app supports cashless payments, allowing you to pay your bills or top up your account directly through the MyUMobile App. This provides a convenient way to manage your account balance without needing to use other methods.

## Version history (last 5 releases)

### 3.15.1 — 2026-08-25

We’ve made some exciting upgrades! Planning a trip? You can now search roaming add-ons by country. Need a new line? Get prepaid, postpaid, or broadband plans on the app.

### 3.15.0 — 2026-07-06

We’ve made some exciting upgrades! Planning a trip? You can now search roaming add-ons by country. Need a new line? Get prepaid, postpaid, or broadband plans on the app.

### 3.14.0 — 2026-06-02

We’ve made some exciting upgrades! Planning a trip? You can now search roaming add-ons by country. Need a new line? Get prepaid, postpaid, or broadband plans on the app.

### 3.13.13 — 2026-04-20

We’ve made some exciting upgrades! Planning a trip? You can now search roaming add-ons by country. Need a new line? Get prepaid, postpaid, or broadband plans on the app.

### 3.13.12 — 2026-04-15

We’ve made some exciting upgrades!

Planning a trip? You can now search roaming add-ons by country.
Need a new line? Get prepaid, postpaid, or broadband plans on the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*