# myUNIQA.ch

> Digital insurance management and claims submission for UNIQA customers. (iPhone/iPad app by UNIQA GlobalCare SA.)

- Source: https://appshunter.io/ios/app/myuniqach/id1515913369 (this page in markdown: same URL + `.md`)
- Developer: [UNIQA GlobalCare SA](https://appshunter.io/developer/1515913368)
- Category: Finance, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 55 MB
- Languages: English, French, German
- Released: 2020-06-26
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myuniqach/id1515913369/reviews.md

## What is myUNIQA.ch?

With myUNIQA app, you can access your insurance coverages and digital documents anywhere and anytime. Send and track your refund requests in a few clicks. Just enter some key information, take a picture of your invoices and send.

Overview of the main functions:
- Photograph your invoices and send your reimbursement requests.
- Track the processing of your requests at a glance
- With your virtual insurance card, access emergency numbers
- Find the agreed service provider closest to you
- View or download your covers and documents
- Modify your personal data

It's so easy:
- Download and open myUNIQA application
- Log in with your email and password from the myUNIQA.ch portal

Are you a UNIQA customer in Switzerland and do not yet use the myUNIQA portal? You can create your access from the App in a few moments. Enter your policyholder number and date of birth and follow the instructions sent by email.

The myUNIQA application is compatible with IOS 11 and most recent versions.

## Key features

- Submit reimbursement requests with photos
- Track claim processing status
- Access virtual insurance card
- Find nearby service providers
- View and download insurance documents
- Modify personal data

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/myuniqach/id1515913369/reviews.md

### 2/5 — Pleins de bugs et pas pratique

*2026-07-27, version 1.2.8*

J’utilise l’application depuis plus d’un an.
Au début tout allait bien mais maintenant un fichier sur deux qui se charge dans les claims n’est pas le bon (anciennes ordonnances) et plus la possibilité de mettre des photos de la librairie, pratique quand a les praticiens envoie les ordonnances par mail… 
Obligé d’installer une appli tierce pour transformer les screenshots en pdf.

### 1/5 — Roll back last update

*2026-07-25, version 1.2.8*

Please roll back your last update, it is now impossible to submit a claim: when validating the pictures taken the app freezes on a white screen

### 2/5 — Fix this ASAP

*2026-07-17, version 1.2.8*

When uploading a claim, the app freezes into a white screen after taking photographs of the invoice documents. Impossible to submit claim since the instantiated claim disappears on reopening the app.

### 1/5 — App freezes submitting claims

*2025-01-11, version 1.2.0*

Once invoice or justificatif file is loaded the app freezes and user is unable to submit a claim.

### 1/5 — Buggy app

*2024-02-11*

Most of the time the app doesn’t work properly. Loading of any items takes a long time and uploads of claims have a high chance of not working at all, without timing out. Sadly, the website is just as bad.

### 1/5 — Claim submission does not work

*2020-11-22, version 1.0*

The window disappears while trying to add documents

### 3/5 — Nice but needs improvement

*2020-08-27, version 1.0*

Overall Nice experience but there are some bugs. First, before logging in there is an option « remember me » which does not work I.e. after quitting the app and opening it again, I need to insert AGAIN my username and password. Second, the loading of the individual tabs is slow (should not be so slow)

## Frequently asked questions about myUNIQA.ch

### How do I submit a reimbursement request with myUNIQA?

You can photograph your invoices directly within the myUNIQA app and submit your reimbursement requests in just a few clicks. The app allows you to easily track the processing status of these requests.

### Can I access my insurance documents through myUNIQA?

Yes, myUNIQA allows you to view or download your insurance covers and digital documents anytime, anywhere. This ensures you always have access to your policy information.

### What is the security like for my personal and insurance data on myUNIQA?

While specific security protocols are not detailed, the app requires login credentials from the myUNIQA.ch portal, suggesting a secure authentication process. Users can also modify their personal data within the app.

### Does myUNIQA have ads?

No, the myUNIQA application does not contain advertisements. It is designed to provide a clean and focused user experience for managing your insurance needs.

### What devices is myUNIQA compatible with?

myUNIQA is compatible with iOS 11 and most recent versions. It is designed for iPhone and iPad devices.

### How often is myUNIQA updated?

The latest version of myUNIQA is 1.2.4, and it was last updated on July 31, 2025. This indicates regular updates to improve functionality and reliability.

### Can I find emergency contact numbers in myUNIQA?

Yes, with your virtual insurance card within the myUNIQA app, you can access emergency numbers. This feature provides quick access to crucial contact information when needed.

### What information do I need to create an account for myUNIQA?

If you are a UNIQA customer in Switzerland and new to the portal, you can create access from the app using your policyholder number and date of birth. Instructions will be sent via email.

## Version history (last 5 releases)

### 1.2.8 — 2026-06-18

Improvements and bug fixes
• Display of cover validity dates and improved filtering of active covers when submitting a claim.
• Clearer input error messages, especially for invalid characters.
• Fix applied to rejected claims to avoid displaying an incorrect date.
• Improved Refresh button with a loading indicator.
• Various UX improvements, including refund requests and prior agreements.

### 1.2.4 — 2025-07-31

Bug fixes:
-UNIQA icon not visible
-Language not persistent between app and login page

### 1.2.3 — 2025-07-14

Bug fixes, including the interactive map.
System identification upgrade.

### 1.2.2 — 2025-01-21

-Correction of camera integration on iOS 18.2
-Correction of texts and translations

### 1.2.0 — 2024-06-13

We have: redesigned invoice submission to improve tracking and speed up the processing of your claims; redesigned the presentation of the documents we send you and improved overall ergonomics.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*