# MyUofMHealth — user reviews

> 215 indexed App Store user reviews of MyUofMHealth by The University of Michigan, rated 4.60/5 from 3,889 ratings.

- Source: https://appshunter.io/ios/app/myuofmhealth/id1452632342/reviews
- App overview in markdown: https://appshunter.io/ios/app/myuofmhealth/id1452632342.md
- Rating breakdown: 5★ 3,274 · 4★ 250 · 3★ 110 · 2★ 88 · 1★ 167

## What do users think of MyUofMHealth?

Overall sentiment: positive

**Pros**

- 👍 Convenient access to medical records
- 🚀 Easy to use and navigate
- 💡 Helpful for managing healthcare
- 👍 Excellent communication with providers
- 👍 Timely responses from staff
- 👍 Comprehensive information in one place
- 👍 Ability to check test results quickly
- 👍 Seamless integration with healthcare system

**Cons**

- 🐛 Issues with prescription refills and renewals
- 🐛 Inconsistent app performance and bugs
- 🐛 Difficulty accessing and printing documents
- 🐛 Outdated or inaccurate information in the portal
- 🐛 Lack of ability to customize or hide certain features
- 🐛 Frustrating experience with the check-in process

**Commonly reported bugs**

- Login issues and inability to reset credentials
- Inconsistent display of test results and medical information
- Disappearing messages and unsaved drafts
- Lack of accessibility features for users with disabilities

**Most requested features**

- Ability to print or download documents from the app
- Option to customize the app interface and notifications
- Improved integration with external healthcare providers
- Enhanced search and organization of medical records
- Streamlined communication with healthcare team

## Newest reviews (15 of 215)

### 2/5 — Won’t allow me to make appointment

*2026-07-28, version 11.7.2.1*

Your app won’t let me make any appointment other than immunizations.  I click on primary care for basic options for different doctor visits but again it only giving the options for immunizations.  Frustrating to say the least.

### 3/5 — Scheduling No Longer Available

*2026-07-04, version 11.7.2.1*

I prefer choosing an available appointment time with my doctor to calling. This is no longer an option on this platform. Very frustrating.

### 5/5 — Cardiology

*2026-05-21, version 11.7.2.1*

After countless and futile consultations with another major medical system I finally had an amazing consultation with Dr Perry, cardiologist. I felt heard, he really listened. His recommendations were well communicated and made total sense. Finally, a perfect consultation. I am finally at peace that I did indeed dodge my family genetics and am on the right track for prevention. 
I can’t thank Dr Perry and U of M enough. Will be a forever U of M patient and welcome their new medical center opening in Troy❣️

### 5/5 — So helpful

*2026-05-14, version 11.7.2.1*

Useful with every doctors appointment and event in the ER, it helps with holding so much info in the palm of my hand

### 5/5 — App and doctors!

*2026-05-12, version 11.7.2.1*

I find U of M has the absolute best doctors. Very informative and easy to understand. Takes away a lot of stress when you have someone that explains things in the terms you understand. Makes my life a lot easier when the doctors explains things without all the scientific and medical terms that are hard to understand…. I LOVE MY TEAM PF DOCTORS AT U OF M!!!

### 5/5 — Easiest Epic app to navigate

*2026-04-27, version 11.7.2.1*

I have several accounts at several medical institutions and UOFM portal is by far the easiest to navigate . This app kept me in line and up to date for all my necessary appts for surgery, including education videos , and lab work.

### 3/5 — It’s Extra

*2026-04-27, version 11.7.2.1*

Sometimes, it’s all just too much. Some items I’ve read and cannot dismiss. I would like you to add that feature to all, please.

### 4/5 — Unable to message provider

*2026-04-27, version 11.7.2.1*

I’ve been unable to message my provider through the portal, there’s a glitch going on now for several days.

### 5/5 — Help

*2026-04-18*

I love Michigaan Health. You really encouraged me but what I’m going through and I really treated me well with the meds and all the things I have to do. I’m gonna I lost my job. I’m gonna start paying on my bill in a couple of weeks. I just started another job. Please be patient with me please be patient with me I went to get my meds and you all have froze them, but I’m gonna start paying all my bill in a couple of weeks. I had to find new employment I had to find new Unemployment I had to find new employment. I was terminated from my job start paying on my bill.

### 5/5 — Dr miller

*2026-04-06, version 11.7.2*

I have been extremely lucky to have had him involved in my health care.  I will miss him    However. U of m. Healthcare team are all great Ty everyone.

### 5/5 — Excellent

*2026-04-02, version 11.7.2*

I love the MyChart system that integrates my medical history and providers. Easy to navigate, information available quickly, and it makes it easy to communicate with my care teams at various hospitals.

### 5/5 — Best care!

*2026-03-30, version 11.7.2*

For the first time in my life, when “Obamacare” came about, I had excellent care! Never thought I’d ever have that! 
Sadly, now I have “A Concept” of Trumpcare. So now I will finish my life with zero healthcare. Nice while Obamacare lasted anyway.

### 2/5 — Canceled appointment

*2026-03-24, version 11.7.2*

I received a call at 7:30 in the morning to change an appointment that I’ve had for six months. They told me to call back as soon as possible. Their phone system is not even turned on until 8 o’clock. What a waste of time. They also wanted me to change it to a phone appointment. After waiting six months to see a doctor I think that’s a waste of time. Thanks for nothing!

### 4/5 — Layers of decision

*2026-03-24, version 11.7.2*

It’s all good but a bit confusing at times. I’m a good listener and what I hear at first isn’t what I ended up with. It might help the patient to know not as much until the medical professionals know more

### 5/5 — Best in the world

*2026-03-05, version 11.5.2*

Best in the world

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst hospital ever

*2026-08-03, version 11.7.2.1*

My name is Cody Wilson and I am getting the worst treatment as a cancer patient has supposedly the best hospital in the world I give you guys a -0

### 1/5 — Application needs further development

*2026-05-13*

This application is not intuitive particularly when used online. It doesn’t communicate with other sources. It’s impossible to upload data from other places when you’ve gotten things done like, a colonoscopy. So it keeps reminding you of things you’ve already done so that’s useless. You should be able to turn off those features. It really seems like it’s behind the times. But they do always let you know when you owe the money! Even though your insurance company is covering it and no, I’m not paying until the insurance company has reviewed it. So that’s ridiculous. Needs work put somebody in the design and engineering that actually needs to use the product. Maybe that might help it improve. And don’t get me started on the duplicates of medicines that haven’t been removed from the system or can be removed by me from the system. But actually, there’s so many errors with this system, and not being intuitive that it would be best that “they” sat down with a bunch of users and have them go through and look at all the issues. Cause it’s not something that can be covered in a survey.

### 1/5 — The app is ok but…

*2026-04-29, version 11.7.2.1*

Only way to set appointments and receive communications. I feel forced to use this app. Every thing about it makes the doctor’s job easier, well I’m left out of my depth in complete confusion.

### 1/5 — Very unhappy

*2026-04-16, version 11.7.2.1*

My messages and appointment requests never get answered. Also, I have been assigned a resident  which constantly changes and they don’t listen to me or take me seriously.  They also don’t follow through. I’m very unhappy with my primary care provider.

### 1/5 — Can’t make a basic doctor visit appointment

*2026-03-27, version 11.7.2*

There is no option to schedule a standard non emergency doctor visit, I don’t need shots and it isn’t urgent 
This App needs fixing

### 1/5 — New Portal Ugh

*2026-01-13, version 11.5.2*

The functionality disappeared.
Very difficult to adjust app.
Upcoming appointments not showing
Can't update pharmacy

### 1/5 — Unusable

*2025-11-02, version 11.5.2*

I login on my phones web browser, no issues. I try to login on the app using the same credentials, doesn’t work. I hit forgot username… never sends me an email

### 1/5 — $1000 flu and COVID test

*2025-03-16, version 11.2.3*

Very disappointed to see my bill after agreeing to get flu and Covid test in the ER for my toddler. Why is a medical assistant offering me a $1000 test before I even see a provider at my most vulnerable time in the ER??? How is this okay? Was I supposed to decline care? I’m supposed to be the medical decision maker in the ER for my toddler? I was told no testing was necessary by the EC provider after the fact. Then the bill was outrageous! Very disappointed!

### 1/5 — Overlooked

*2025-02-08, version 10.9.3*

I was diagnosed with MS in 2009 but the specialists never revealed my diagnosis until 2022 when I lost eye sight. Now my specialists are ignoring any treatment that is needed because I can’t afford the copays. I have the best insurance and make a good living. They only care about taking every penny and not providing the care that is needed.

### 1/5 — E check-in does not check you in

*2025-01-07, version 10.9.3*

I use the E check in capability. It can confirm that I was checked in and told me to wait in the reception area., Which I did. Then I waited for half an hour, and I finally went up to the counter and I was not checked in.

## Most praised reviews (10 highest-rated)

### 5/5 — The Ann Arbor - U of M Facility - is FANTASTIC.

*2026-08-31, version 11.7.2.1*

Just as a close Friend of mine has mentioned before - U of M Saves Lives.  Thank you SO much for your time and loving attention.  My heart and brain are filled with gratitude and appreciation.

### 5/5 — UofM

*2026-08-24, version 11.7.2.1*

One of most user friendly Medical apps on the market today.  U of M rocks with their Medical Team

### 5/5 — Mrs. P. Stafford-Prihoda

*2026-08-16, version 11.7.2.1*

Dr. Nor of the Dentistry division at U of M was  efficient, kind, gentle, and such a professional with me, my husband, and everyone in the room who work with him.

### 5/5 — Wonderful app

*2026-08-12, version 11.7.2.1*

Very helpful

### 5/5 — Physical Therapy

*2026-08-10, version 11.7.2.1*

Brighton PT is the Best. Amazing compassion & Complete care front to back. I personally had Christine Ford & Stacy Ostrowski. Top notch therapists. Highly recommend

### 5/5 — Exceptional

*2026-08-01*

I had surgery on the roof of my mouth in 2022 & Dr. Carver was excellent.
Now I’m on a cancer journey. All of the doctors have been excellent & compassionate. The U of M hospitals are difficult to negotiate for a new patient but a quizzical look on our faces brings assistance. That said “policy & procedure” at the hospitals is comforting. My schedule is posted on the patient portal & that makes our journey more pleasant. Many thanks to all. The cancer journey is difficult, but your organization makes it easier.

### 5/5 — University of Michigan app

*2026-07-15, version 11.7.2.1*

The University of Michigan, my health app is fabulous! The software company, epic, that developed. It is a great American institution!

### 5/5 — Fantastic Experience

*2026-06-22, version 11.7.2.1*

Just had a 4 night stay and everything was great! I love the new menu with healthier options, the protein salad was fantastic! All of the staff were very kind and listened to me and my concerns. Thank you all so much!

### 5/5 — Amazing team

*2026-06-18, version 11.7.2.1*

I have got to say that from the moment I met these amazing people to my very last conversation via the telephone video chat or in person has been absolutely amazing My stay in the hospital both times were excellent Care superb nurses. The doctors were so kind and listened to me.  I highly recommend you of them the orthopedic, the plastic surgery the specialty surgery. The nurses were amazing great altogether team.

### 5/5 — Dr Bolling and Dr Brummel

*2026-06-07, version 11.7.2.1*

Both of my Doctors, Doctor Bolling and Doctor Brummel are excellent doctors. I am grateful to have them both taking great care of me!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*
