# MyUtmost

> Online portal for former Equitable Life policyholders to manage individual policies. (iPhone/iPad app by Utmost Life and Pensions Limited.)

- Source: https://appshunter.io/ios/app/myutmost/id6470025129 (this page in markdown: same URL + `.md`)
- Developer: [Utmost Life and Pensions Limited](https://appshunter.io/developer/1712856915)
- Category: Finance
- Price: Free
- Age rating: 17+
- Requires: iOS 15.0 · 98 MB
- Languages: American English, German (Germany), European Spanish
- Released: 2024-04-17
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myutmost/id6470025129/reviews.md

## What is MyUtmost?

MyUtmost has been created for former Equitable Life policyholders that have individual policies, to be able to access their policy information online at a time that suits them.
Registration is simply and you will just need your policy number, your mobile phone number and an email address.
Once registered for MyUtmost you will be able to:
•	See a policy value
•	Get early access to your Annual Statement each year
•	Get general information about your policy
•	Find information about our unit-linked funds including latest prices and past performance details
•	Switch your unit-linked investments 
•	Find out what premiums you have paid in 
•	Send and receive secure messages 
•	Receive letters and documents from us and upload completed payment forms
•	Change your address and phone number  
•	Find information about what you can do with your savings at retirement 
We have tried to include as many policy types as possible but due to the complex nature of some of our policies we may be restricted in what we can show. 
If you have any issues using the app you can contact us at enquiries@utmost.co.uk

## Key features

- View policy value
- Access annual statements
- Review unit-linked fund information
- Switch investments
- Track premiums paid
- Secure messaging
- Update personal details

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/myutmost/id6470025129/reviews.md

### 1/5 — Fix this

*2026-05-05, version 1.2.3*

It’s absurd. Don’t have an app if it’s going to be this bad.

### 1/5 — Does Not Work

*2026-04-08, version 1.2.3*

Can’t login. 2FA does not work! Will be deleting the app

### 1/5 — Doesn't work

*2026-02-25, version 1.2.1*

Do not use until they have fixed it. Hasn't worked for 3 months.

### 1/5 — Really not up to it.

*2026-02-10, version 1.2.1*

Latest update leads to going round in circles of “Session has expired due to inactivity”.

### 1/5 — Terrible

*2026-01-30, version 1.2.1*

Seemed to work fine for a few months now constant login loops, error messages, blanks screens erroneous error messages. Not sure it even deserves 1 star

### 1/5 — Completely Unacceptable and very concerning.

*2026-01-28, version 1.2.1*

I’m now becoming really concerned about my hard earned money. Because if they haven’t got the money to repair this appalling App for months and months, complete with constant complaints. 

Then they must be in trouble!!

### 1/5 — 1.2.1 2FA failure

*2025-12-25, version 1.2.1*

The 2FA SMS does not work majority of attempts. Loss of  synchronisation between send and confirm numbers 

Not been able to login for days issue is not getting resolved

I have discovered by disabling WiFi to force a Mobile Network connection the App has more reliable 2FA, login will work

### 1/5 — Blank screen

*2025-12-21, version 1.2.1*

I go through repeated 2 factor checks and passwords and always end up with a black screen. Pathetic. (It worked before the most recent update - but that was a month ago without repair!)

### 1/5 — Log in

*2025-12-15, version 1.2.1*

Not for the first time, I have been unable to log in with the app for over a week. The MD hides behind his front line call centre so I can only assume he really doesn’t care about his customers. I still can’t get in. If a bank had the same problem there would be a riot. Please sort this once and for all.

### 1/5 — Very poor

*2025-12-15, version 1.2.1*

Worked ok for a few weeks, but then authentication fails. Login help button doesn’t work. Error messages are unhelpful and misspelt.
I use two other pension apps and both are significantly better than this. A lot more work to do to make this app robust and fit for purpose.

## Frequently asked questions about MyUtmost

### What information can I see on MyUtmost?

MyUtmost allows you to see your policy value, get early access to your Annual Statement, view general policy information, and find details about unit-linked funds including prices and past performance.

### Can I make changes to my investments through MyUtmost?

Yes, you can switch your unit-linked investments directly through the MyUtmost app. You can also find information about what you can do with your savings at retirement.

### How do I register for MyUtmost?

Registration for MyUtmost is simple. You will need your policy number, your mobile phone number, and an email address to get started.

### Does MyUtmost support all policy types?

MyUtmost has tried to include as many policy types as possible. However, due to the complex nature of some policies, there may be restrictions on what can be displayed.

### Can I update my contact details using MyUtmost?

Yes, you can change your address and phone number directly within the MyUtmost app. You can also send and receive secure messages and upload completed payment forms.

### What is the age rating for MyUtmost?

MyUtmost has an age rating of 17+. This is based on the content and features available within the application.

### How often is MyUtmost updated?

The latest version of MyUtmost is 1.2.2, last updated on March 4, 2026. Updates typically include new features and performance improvements.

### Is MyUtmost available on Android devices?

MyUtmost is currently supported on iPhone and iPad devices. Compatibility with other platforms may be considered in future updates.

## Version history (last 5 releases)

### 1.2.4 — 2026-08-10

Added new app warning and notification
UI improvements for IOS 26
Minor fixes and performance improvements

### 1.2.3 — 2026-03-30

UI improvements and update of views for IOS 26.
Minor bugfixing.

### 1.2.2 — 2026-03-04

Graphical adaptation for IOS 26 of general toolbars and buttons
Minor bugfixes and adapt deprecated methods.

### 1.2.1 — 2025-11-17

Updates made to age ratings

### 1.1.2 — 2025-05-22

This build fixes an issue with 2FA and passwords with special characters

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## Related topics

[my utmost](https://appshunter.io/ios/topics/my-utmost) · [utmost](https://appshunter.io/ios/topics/utmost) · [utmost app](https://appshunter.io/ios/topics/utmost-app)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*
