# MyVauxhall — user reviews > 129 indexed App Store user reviews of MyVauxhall by Vauxhall, rated 4.49/5 from 15,343 ratings. - Source: https://appshunter.io/ios/app/myvauxhall/id1439341466/reviews - App overview in markdown: https://appshunter.io/ios/app/myvauxhall/id1439341466.md ## Newest reviews (17 of 129) ### 2/5 — Update Issue *2026-08-22, version 1.54.2* Since the last update my maintenance schedule keeps disappearing and I can’t access any information ### 4/5 — Frontera ev *2026-08-13, version 1.54.2* Trouble starting in morning 12v completely dead car shut down called AA said 12v not getting any charge second fault different day press start screens light up foot on break press start cat just turned off no start after a few attempts I disconnected 12v car then started contacted local dealer told I have to pay for curiosity car and maybe diagnostics car has only done 400 miles not happy with that ### 2/5 — No Maintenance Update *2026-08-07, version 1.54.2* Another update that hasn’t resolved the missing maintenance info. ### 3/5 — Come on Vauxhall *2026-08-05, version 1.54.2* Had my 21 plate corsa a few months now and pay £9 a month for the privilege of Vauxhall Connect and I wrote to them last week asking for a reduction as the ‘Connect’ is the worst ever. For ever having trouble connecting so end up doing journeys with out and data. Still waiting for a fix to the map update as my local dealer has had it in twice and still not been able to complete. The Corsa may be uk best selling small car but Vauxhall you do need to sort things out ### 1/5 — Not happy *2026-08-03, version 1.54.2* Keeps saying my car is unlocked when it isn’t! So keep going out to check! This has only been since the new update ### 1/5 — Worst app I use *2026-08-02, version 1.54.1* Clunky, slow, constantly logs me out. Can’t do anything quickly and I’ve just noticed the climate function has been removed which is one of the useful parts of the app ### 1/5 — App won’t connect *2026-08-02, version 1.54.1* Had my electric frontera for a few weeks now and the app still will not connect, such a waste of time and poor from a big car manufacturer ### 1/5 — Awful app *2026-07-30, version 1.54.1* Honestly, I’ve read many reviews about how poor the My Vauxhall app is. It’s worse than I thought!! Almost pointless even having it, you can’t do much at all and what little you can do, never seems to work or constantly kicks you out and makes you sign in, again…. Either bring a solid update or scrap this app and rebuild something that actually works and has usable functions! For the modern EV world where all other manufacturers seem to have intuitive, solid apps….. Vauxhall fail on a mega level! ### 3/5 — Needs sorting ! *2026-07-28, version 1.54.1* This app needs a serious overhaul They make it sound so great in the description & if they sorted it out it would be but for example the vehicle location / my home address where my car is parked is out & gives another address & there are a many other issues with it They could do with just simplifying it & making sure the main features of the app that people want the app for Work. ### 1/5 — Rubish *2026-07-27, version 1.54.1* Absolutely horrible app, can’t connect at all it doesn’t even open. ### 4/5 — Much improved after latest update *2026-07-25, version 1.54.1* Not revolutionary but I can now reliably connect to the Astra e, pre condition it, see SOC etc. ### 1/5 — Sh.t *2026-07-21, version 1.54.1* Utter rubbish ### 1/5 — Don’t bother *2026-07-21, version 1.54.1* The app doesn’t work had the new vauxhall Frontera since June 2026 the app won’t connect and show where the car is or anything it says no internet connection spoken to Vauxhall they said I need to sort it with the dealer they say it’s the app that’s not working and it’s Vauxhalls issue to sort out don’t bother downloading the app not worth it as the app doesn’t work at all ### 1/5 — Terrible app *2026-07-21, version 1.54.1* Doesn’t work, can’t see if the car is locked or the Location. This put me off ever buying a Vauxhall ### 2/5 — STOP SIGNING ME OUT *2026-07-20, version 1.54.1* I am getting sick of having to log back in that’s after I have selected the keep me logged in square was ticked, if I wanted to log out I would do it myself STOP logging me out of the damn app every single day. Fix it please ### 3/5 — ETA to finish charging please *2026-07-19, version 1.54.1* Seems to have gotten progressively better this year when it comes to stability and connecting to the vehicle. Somethings are annoying though, signing into my account should be a one-time only occurrence unless of course I am using another phone which I of course expect to have to sign in again for security. One suggestion I do have and o would find useful is an ETA until fully charged. I realise the vehicle connection is not in real time, but at the point data is received into the app an ETA can be calculated. People understand the E in ETA, if they want to refresh the value they just refresh everything else. ### 1/5 — Terrible *2026-07-18, version 1.54.1* This app is the worst app I’ve ever had to use it’s like pulling teeth out. Every time I charge the van I have to work out how long it has to charge for and make new appointment settings because there’s no way of charging it to 80%. The app itself just doesn’t work properly 😤. VAUXHALL PLEASE SORT THE APP OUT. ITS THAT BAD I FEEL LIKE TAKING MY VAN BACK OR SELLING IT. POINTLESS ## Most critical reviews (10 lowest-rated) ### 1/5 — Not fit for purpose. *2026-08-30, version 1.55.0* Vauxhall have hidden in a dark room 15/10/2023 and thrown in a couple of 3 year olds to do an update. Absolutely now not fit for purpose. My car now is sat in a car park according to the app 50 mile away. Update to this. 30/08/2026 I got a reply saying we can’t push updates through for one specific thing. 4 days ago an update was done and guess what. Cars still sat 50 miles away as it still isn’t logging where you are after the journey and you have to update your location manually. (still) time to delete this app as it’s becoming less and less relevant. Why do you not sit in the office, think, let’s make the CarPlay compatible so when it is connected to car play, you can use it in the car play screen also. Unbelievable you don’t even think of things like that. Who’s designing this? 90 year olds. Update to this. The generic replies from the developer on here is contact us. So we can ignore that too. The app is rubbish. If you ever get it to connect, you’re doing well. ### 1/5 — Always full of issues *2026-08-29, version 1.55.0* Won’t login in to the app as it requires safari to login in which keeps losing the network connection then gets stuck when you refresh and if you manage to login then it just goes nowhere and won’t actually log you into the app. ### 1/5 — Cheap company *2026-08-26, version 1.55.0* Don’t buy Vauxhall,very cheap company, you need to pay to see the battery and charging status. ### 1/5 — Useless *2026-08-17, version 1.54.2* Absolutely useless app. I have a Mokka-E and the only thing the app does is randomly stop it from charging within 3 minutes of it being plugged in. It’s also got a rubbish UI, and zero helpful features. My experience with the car is actively much better having uninstalled this turd of an app. ### 1/5 — Let me give an honest review. *2026-08-12, version 1.54.2* Papua New Guinea will be a nuclear powerhouse before this app works correctly. Non stop connectivity issues and getting logged out of the app and having to log back in on a weekly basis. Had Vauxhall since 2021 and this app worked great for like the first year then all other updates made it worse. ### 1/5 — Very poor *2026-08-12, version 1.54.2* Dreadful. The climate feature suddenly disappeared recently. Fails to connect, constantly asking for password info or directing you to website to log in again. ### 1/5 — Poor app *2026-08-11, version 1.54.2* My app has stopped updating my journeys I was advised to delete and reinstall but all that happened was I lost all past information. Not happy ### 1/5 — Totally useless app *2026-08-07, version 1.54.2* Tried to use this app as I thought it was helpful and straightforward. I have contacted customer care and they have told me the problem might be with the telematic board and advised me to booked in my car to my local dealership but it was very frustrating they have tried to sort out the issue and problem the whole day and nothing has been done and the issue still remain the same which is of a lot of inconvenience and quite disappointing. I am hoping that you would able to resolve the issues with the app or with the telematic board as you have said on your response. Sorry I have to give you 1 star for this app for very poorly developed Vauxhall app which totally worthless and futile. ### 1/5 — Slow and buggy *2026-08-05, version 1.54.2* Painfully slow often I have to close it down and restart it to get it to connect to the car. Can take me up to 10 minutes to get the Climate activated and with the latest release the climate function has completely disappeared. Most unreliable app I’ve had on my phone. ### 1/5 — Still Terrible *2026-08-04, version 1.54.2* App doesn’t update properly with journeys or mileage, climate control can’t be activated unless I stand next to the car! Car doesn’t lock or unlock from the App either. Pretty useless really. UPDATE I contacted Vauxhall following their response to this review and we have been back-and-forth now for a month they keep asking the same questions, having me provide photos, logs and still no resolution! In fact, I’m even struggling to get CarPlay to connect now. ## Most praised reviews (10 highest-rated) ### 5/5 — Never works absolutely rubbish *2026-08-08, version 1.54.2* When I first got my vivaro back in 2025 this app worked great all the time now it does nothing constantly says can’t connect or error has occurred such a shame because as I said it worked last year and when it did I couldn’t fault it whatever updates u have done are rubbish and the worse part we have to pay monthly to get the full usage so ur taking our money for something that does not ever work anymore sort it out ### 5/5 — July update waste of time *2026-08-01, version 1.54.1* 5 Star rubbish, got to be the worst car app I’ve ever used, had the Vauxhall car 2 months, had updates, been to garage for check up because they blame the telematics box. Garage say car’s ok wait for airwaves update! The latest update has sent my car speed sign crazy, 30mph roads show up has 80mph maximum speed. Just search MyVauxhall app problems 1st. ### 5/5 — Dave all good mate *2026-07-28, version 1.54.1* I think my new car. Is great. Reliable and totally relaxing ### 5/5 — One of the better cars *2026-07-10, version 1.54.0* This Mokka has been one of the best cars for money! This was nil advanced and had been a good car! It had two issues, one being the tyres, but can’t remember last one! ### 5/5 — Brilliant *2026-06-30, version 1.54.0* Every body at Vauxhall are amazing and wouldn’t want to go anywhere else x ### 5/5 — App malfunction *2026-06-18, version 1.53.1* Can’t use app because it repeats the sign in stage. Please fix this problem. Problem solved. Thanks for the quick response. ### 5/5 — Great job *2026-05-12, version 1.53.1* This has got to be one of the most fun extemely thought out designed tool to consume your valuable time . Vauxhall Stellantis, whoever is responsible for this outstanding, bravo - I’ve now moved to a Toyota🫡🙏 ### 5/5 — It’s just brilliant, thank you *2026-05-12, version 1.53.1* The app is brilliant. I use it for the mileage and what time where I am and what I do I can’t live without it now. Please don’t take it away from me. ### 5/5 — Location *2026-04-12, version 1.52.2* One thing I like about the App it tells gives you the location where you are. It also tells you the mileage you have done. Great stuff maybe what needs to be to banded when someone hit or scratch your car in the parking bay it needs to alert you like other car apps ### 5/5 — It’s still a useless App *2026-04-12, version 1.52.2* Vauxhall, you need to sort this. I purchased a New EV Frontera in Dec 2025, it became instantly apparent this App is useless, it’s sooo frustrating! I did rate as such in the App. You did call me. But just said it’s not compatible with my car’s software!? What use is that? So much for wanting to “sort this out”? It makes using the EV much more difficult and costly. Ie keeps saying can’t connect, can’t do the pre heat, can’t see the vehicle, etc, etc. it’s 2026, this seems ridiculous. Its simple functions should be easy to make available. Come on. Sort this out! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*