# myVisitNow — user reviews > 35 indexed App Store user reviews of myVisitNow by MVP Health Plan Inc, rated 4.93/5 from 1,542 ratings. - Source: https://appshunter.io/ios/app/myvisitnow/id1176193337/reviews - App overview in markdown: https://appshunter.io/ios/app/myvisitnow/id1176193337.md - Rating breakdown: 5★ 1,342 · 4★ 66 · 3★ 10 · 2★ 1 · 1★ 2 ## What do users think of myVisitNow? Overall sentiment: positive **Pros** - 👍 Excellent service - 🚀 Convenient and quick - 💡 Helpful and knowledgeable doctors - 🚀 Efficient urgent care visits - 👍 Friendly and professional staff **Cons** - 🐛 Lagging and technical issues - 🕰️ Tedious appointment scheduling - 🕰️ Long wait times and abrupt session endings - 🔍 Lack of features like screen sharing **Commonly reported bugs** - Frequent service unavailability - Connectivity issues with insurance **Most requested features** - Appointment notifications - Improved customer service response time - Enhanced scheduling and availability display ## Newest reviews (17 of 35) ### 5/5 — Television *2020-12-26, version 12.0.1603* This service is extremely valuable. I did not need to leave home to seek medical advice. My concerns were addressed and the doctor was very knowledgeable. ### 5/5 — Fantastic *2020-08-25, version 12.0.627* Dr. Haroon Arshad was so kind and efficient! New to telemedicine so this was a great experience for myself and my daughter. ### 5/5 — Wonderful experience! *2020-08-01, version 12.0.627* I will surely use this service again. ### 5/5 — Online dr visit *2020-05-11, version 12.0.627* Very convenient as an over the road trucker ### 5/5 — Happy with my experience *2020-04-05, version 12.0.627* I chose to do an online visit for ear pain I’m having because I was exposed to my friend who’s father has Covid-19. My doctor I got was really friendly and prescribed me some drop for my ear. It was quick and easy. Thank you to all the doctors and to MVP for having this as an option. ### 5/5 — Fantastic! Highly Recommend! *2020-03-31, version 11.5.700* Dr. Baling was very knowledgeable, thorough, and friendly. She answered all of my questions and made sure that I was satisfied with her responses. I feel much better after having visited with her, and very highly recommend her. ### 5/5 — Lazy adult providers! *2020-03-12, version 11.4.301* I decided to close out of the app just now because I’ve been transferred to 4 different providers in less than an hour... because they keep logging off 🤬🤬🤬 how the hell am I supposed to be seen if providers keep logging off!?! One of the providers didn’t even SEE any patients and I know this because I was the VERY FIRST IN LINE to be seen and I WAS TRANSFERRED Because HE LOGGED OFFLINE!!!! ### 5/5 — First time and it was great *2020-01-20, version 11.4.301* I tried calling my doctor’s office but couldn’t get through after several attempts. This process was new and a little odd at first but you get connected right away and have a meaningful conversation with a doctor. Kind of amazing especially when you don’t feel well and don’t want to sit in a waiting room full of people who may be sicker than you. Grateful for this option! ### 5/5 — Great App! *2019-10-28, version 11.4.301* Had I not been able to use this app I would have had to expend a couple hours of my day going to the doctor's office. ### 5/5 — Beyond impressed *2019-09-07, version 11.4.106* This is the best thing since white bread. I just had a “visit” with Dr. Ringler. He was incredible. Took the time to double check/ research my question and called me back. This app is a God send. 🤗 ### 5/5 — Fantastic *2019-08-08, version 11.3.309* Using the app was simple and straightforward. Directions were clean and helpful. Visit with provider went smoothly. Saved me a trip to urgent care, didn’t have to be around others germs or wait while quite uncomfortable (UTI) in a crowded waiting room. ### 5/5 — Great experience *2019-07-03, version 11.3.105* Very easy to use and effective ### 5/5 — Very Convenient *2019-06-24, version 11.3.105* I know I put very convenient as my title but this app is so much more than that. I was able to pick the person I wanted to talk to and she turned out to be great. She has provided many helpful suggestions and she has plenty of wisdom and experience. I only wished I'd started using this service long ago. ### 5/5 — Convenience *2019-06-14, version 11.3.105* Convenience is everything when you are strapped for time, and being able to accomplish this stuff online is so so amazingly convenient!! Thank you! ### 5/5 — Very convenient *2019-03-18, version 11.2.016* Loved being able to contact urgent care right away and get the help I desperately needed for a better cost. ### 5/5 — V helpful med advice *2019-03-09, version 11.2.016* May have saved me from an ER visit after recent hospitalization and new symptoms: doc gave very clear instructions on what indications may call for me to go to ER. ### 5/5 — Account Manager *2018-09-09, version 11.0.003* I love the app!! The visit was fast & easy and the Doctor was very knowledgeable and pleasant. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not a happy camper *2024-06-08, version 12.20.003* Tons of lagging, choosing a date is tedious because instead of just choosing a doctor and seeing a list of their availability you have to scroll through each and every day to see if someone’s available. There has to be a better way. Also, when you’re in the waiting room and you’re the next patient to be seen if someone’s running behind I don’t see why we can’t get a notification when the provider is coming into the room. I’m on my phone of course I’m gonna be doing other things and that helps me to be patient. Also, it would be nice to be able to screen share certain information with the provider while in session. Lastly, it takes way too long to resolve issues with Customer Service. The reps are wonderful, but they are not empowered to be able to solve issues that are time sensitive. As a result, this has me pursuing and looking into other platforms for my continuum of care. At this point, I would not recommend this app. ### 1/5 — This app was good *2021-07-06, version 12.6.006* “Was” being the key word. I used to have no problems with it and now I am constantly getting service not available errors and “inability to contact insurance” problems that have cost me money or missed visits. It’s MVP’s own app and yet it can’t connect to itself? ### 3/5 — Sessions end abruptly *2022-03-09, version 12.13.006* Sessions end abAbruptly. You were warned you have one minute left and 10 seconds later you’re cut off. Today the technology worked which was great. ### 5/5 — Susan badus *2026-01-20, version 12.22.400* She is an Awesome therapist. I recommend her 5 start out of 5 :) ### 5/5 — Urgent Care Visit *2025-04-27, version 12.22.200* I woke up with a sore throat. I made an appointment for an urgent care telemedicine visit, making the appointment in the app was so easy and I had a doctor speaking with me within 3 minutes, he was empathetic and polite! Excellent experience! My symptoms were minor so I the visit was completed in under 5 minutes and I had needed medication sent to my pharmacy immediately. ### 5/5 — Patient care *2024-02-04, version 12.20.003* I absolutely love MVP and the MVP APP for being able to consult with a Doctor over the phone. Last night a came down with a case of Gout in my left knee. Barely slept and in much pain. If it was not for my MVP App I would of had to traveled to a Urgent Care, waited in a lobby for who knows how long and possibly missed the pharmacy hours. The Doctors that have helped me have ALL been AMAZING, CARING and PROFESSIONAL! I am a School Resource Officer in Rochester NY which requires me to walk 2-High Schools and 2-Middle Schools where I average walking 6-7 miles a day minimum. So you can imagine how tomorrow would of been without MVP and the Doctors from the phone APP . Thank You all so much ! Sincerely Todd Gumaer ### 5/5 — Dr. NGO *2023-12-14, version 12.20.003* Concerned, caring and funny. Made me feel at home. I will be using this again in the future. ### 5/5 — First Time Online Urgent Care *2022-12-21, version 12.17.003* Timely, Informative, & Professional Care. Thank you! ### 5/5 — Great service *2022-12-12, version 12.17.003* Excellent counseling ### 5/5 — Convenient and professional *2022-10-01, version 12.17.003* He was really nice and very helpful !! ## Most praised reviews (3 highest-rated) ### 5/5 — MVP my visit now is so convenient and quick *2022-08-16, version 12.13.006* I love this app and how easy and fast you can set up an appointment with any kind of doctor you need. I’m so lucky they had Dr. Syed. She was amazing, knowledgeable, experienced, kind and not judgmental. She actually even had experience in the field I was having some issues with so I felt this was a perfect match for me. She really understood what I was going through. I can’t recommend her highly enough. Great doctor and great app. And I love that we can set everything up quickly from the comfort of your home. ### 5/5 — Appreciate the telemed service *2021-08-29, version 12.10.003* Appreciate telemed service. Always my first option when appropriate. ### 5/5 — Dr Rivas *2021-02-12, version 12.0.1603* After just speaking with Dr Rivas about my sinus infection, he took the time explaining 3 options. Just love this app!!! -Stacie B --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*