# myVW — user reviews

> 1,908 indexed App Store user reviews of myVW by Volkswagen of America Inc., rated 4.70/5 from 297,089 ratings.

- Source: https://appshunter.io/ios/app/myvw/id1481486650/reviews
- App overview in markdown: https://appshunter.io/ios/app/myvw/id1481486650.md
- Rating breakdown: 5★ 257,122 · 4★ 16,735 · 3★ 7,449 · 2★ 4,395 · 1★ 11,388

## What do users think of myVW?

Overall sentiment: negative

**Pros**

- 👍 Useful features like remote start, lock/unlock, and climate control
- 🚀 Mostly functional and responsive
- 📊 Provides vehicle status information

**Cons**

- 🐛 Frequent login issues and app crashes
- ⏱️ Slow response times for commands
- 🔍 Limited functionality compared to other car apps
- 🔔 Unreliable door/window status notifications
- 🤔 Confusing and unintuitive user interface

**Commonly reported bugs**

- Incorrect battery/range information
- Charging status not updating properly
- Siri integration not working as expected
- Phantom unlock/open door notifications

**Most requested features**

- Ability to lock/unlock doors remotely
- Scheduled remote start functionality
- Integration with smart home/voice assistants
- Improved charge history and analytics
- Dark mode option

## Newest reviews (13 of 1,908)

### 4/5 — OK but Not Perfect

*2026-08-25, version 2026.8.13*

The App is not very effective in cold weather! The winter of 2025 - 2026 was quite harsh. I tried to rely on the App for starting my vehicle on frozen Minnesota mornings. However, the app would not connect to start my vehicle. Sadly, it only got worse as winter progressed on. It works great during the summer, but we’ll see what yet is to come this winter.

### 3/5 — App is OK

*2026-08-25, version 2026.8.13*

The App is merely OK.  It is not intuitive and you have to dig to fine even basic operations.  It’s somewhat glitchy and buggy, and updates don’t address all glitches and bugs.  When questioning the dealer you often just ge a shoulder shrug

### 4/5 — Subscription Problems

*2026-08-25, version 2026.8.13*

Trying to get internet radio, speech recognition and wifi for over a month  and has not been resolved.

### 3/5 — Often loses connection

*2026-08-24, version 2026.8.13*

More often than not, I lose the connection between the app and my vehicle.  I find myself often bring unable to use the app to lock/open my doors or start my vehicle.  Frustrating.

### 4/5 — Leandro

*2026-08-24, version 2026.8.13*

Kind slow app I would like to lock and unlock from my phone

### 3/5 — Remote start

*2026-08-23, version 2026.8.13*

Unfortunately i’m able to remote start my car in 115° heat in Las Vegas that needs to be a feature in the Volkswagen app

### 2/5 — Unable to track vehicle

*2026-08-23, version 2026.8.13*

Unable to track vehicle

### 4/5 — Takes too much time to access some functions

*2026-08-23, version 2026.8.13*

It takes a lot of time to close the doors from the app.

### 3/5 — Not a fan of Ads

*2026-08-23, version 2026.8.13*

Ads are the issue. It ruins my VW experience imagine having a manual that constantly gives you ads.

Beyond that I really enjoy the features and the all the data at hand is great and convenient

### 3/5 — It’s getting there…

*2026-08-23, version 2026.8.13*

The app is ok and incrementally getting better. There are some things I would like to see:

- I like the new charging widget for Dynamic Island/Live Update.  Strangely, Live Update tells the vehicle charge rate on the lock screen but the app itself does not (the app only gives SOC, target charge, and time remaining.)  Can the charge rate be added to the app like it is on the Live Update?

-Since Amazon Alexa functionality is now gone, can we please get Siri Shortcuts back?  

-The target charge setting on the app doesn’t always match the target setting on the car (2022 ID.4).  If the car is set to target 70%, the app still says 80% although the car correctly stops at 70%. 

Wish List

-A web portal would be ideal. The MyVW website lets you log in, but you can’t access any remote features on the vehicle.  It would be nice to have access to the app’s features through the web portal like Hyundai’s Bluelink does so remote settings can be sent from a desktop/laptop also. 

-Calendar integration with iOS.  When putting events on the phone’s calendar, it would be nice if there were an option/extension to let the car know to be charged in time for that event.  

-The ability to modify/manage the saved favorites in the Navigation through the app in addition to the touch screen in the car. 

-Not as important but a complication for the Apple Watch that gives current battery level at a glance would be great. 

Overall, a decent app that still needs some polish.

### 3/5 — Could be better

*2026-08-21, version 2026.8.13*

It has standard features. You can't roll up or down the windows or close the sunroof. If it's raining that would be a game changer.

### 3/5 — Not very helpful

*2026-08-21, version 2026.8.13*

This app is not very helpful. There’s so much functionality that’s missing. How about door lock & unlock, window control, mileage data, electric usage, data, battery usage history.  Somebody over there needs to take a look at the Tesla app the Subaru app. The Ford app the Nissan app and you know come up with something that makes more sense like really nowadays you can get AI to build you an app in 20 minutes. You guys built one of the best cars on the planet just please help me with this app.

### 3/5 — Great when it works

*2026-08-20, version 2026.8.13*

If they could fix the constant sign out and invalid pin issues, or at least enable passkeys to make it quicker to sign back in, I would give this app five stars. But seemingly every couple of weeks you’ll go to open the app and it wants you to sign in again and then tells you that your pin is incorrect when you are entering the correct pin. These issues have plagued this app for more than a year now since starting to use it.

## Most critical reviews (10 lowest-rated)

### 1/5 — Remote start stopped working

*2026-08-25, version 2026.8.13*

Remote start from the app stopped working. Ios updated, app up to date, tried from scratch, removed cehicle from the app, removed app, reinstalled app, added vehicle. No avail. Developers take a look into this please. Car starts remotely from fob and I can stop it from app. But start from app is unavailable. ‘26 Tiguan SEL R-line Turbo

### 1/5 — Works half the time

*2026-08-25, version 2026.8.13*

The app works half the time it’s not consistent and the features are lackluster

### 1/5 — Doesn’t work

*2026-08-23, version 2026.8.13*

9 out of 10 times it’s not working just gives you an error that “something is wrong” and to try again later. I’ve updated the software in the car and at the dealer. I’ve also called support who couldn’t help and hence my visit to the dealer (twice). What’s the point of technology if I can’t use it! It only worked in the very beginning when I first got the car then gave me problems intermittently and now it’s constantly.

### 1/5 — Stupid app

*2026-08-23, version 2026.8.13*

Every time you need to get into the app you have to log in. Then after you log in you need your passcode. Just open the damn app and use it.

### 1/5 — Taking Away Support

*2026-08-22, version 2026.8.13*

They will be stopping support for iOS devices below iOS26. This takes away support for older phones forcing us to upgrade.

### 1/5 — App is always down

*2026-08-22, version 2026.8.13*

App has been down for days. Customer service said I need to take my car in for service. Was just serviced in Feb and everything was fine. This has happened all throughout 2025-2026. Thank goodness it’s free for 5 years because it’s horrible. Never works.

### 1/5 — Theee worst

*2026-08-21, version 2026.8.13*

It never work no matter how many times you call VW

### 1/5 — Woefully inadequate for ID.4 (2023)

*2026-08-21, version 2026.8.13*

Update Aug '26. The new version of the app does push notifications constantly that are super annoying. I've turned off the notifications in the app settings. But it's always there dozens of times in my notifications list. Ugh.

This app allows you to start/stop climate control or charging. There are some other settings, but nothing that is useful in a remote app. The app will notify you that you left the windows open or the doors unlocked, but has no way to do anything about it. Most of the information links go to pages that either don't exist or are for a different vehicle.

What I expect from this app at a minimum that is not possible:
- remote door lock/unlock
- remote window open/close
- remote seat heater start
- history and statistics for all past charge events (log of charging with start stop date time, location, and kWh), bonus if that can be exported or summarized by home or public's charger

And yes I have all the subscriptions and the app description says it should be able to lock/unlock the doors, but it's not there. There is so much more that could be possible. But let's start there. Without these features, the app is pretty useless.

### 1/5 — Works when it wants

*2026-08-20, version 2026.8.13*

I’ve had this app/car for a year, 2025 and half of the time I’ve had it would absolutely not work. Like I mentioned in the title it works when it wants.

### 1/5 — Horrible

*2026-08-20, version 2026.8.13*

App never works to lock or remote start even after updates, uninstalling ect, was paying for the subscription and stopped because the option’s never actually worked! I get errors every single time

## Most praised reviews (10 highest-rated)

### 5/5 — Love the new update

*2026-08-24, version 2026.8.13*

I’m loving the new VW app update. There has been too many times where I walk away from my id.4 thinking that its was charging only to come back to find a charging error. Now it sends a ping every 1% it charges. It also has a climate countdown timer too.

### 5/5 — Remote start does not work

*2026-08-24, version 2026.8.13*

I own a Taos 2022 VW. Over the past several months the reliability of the remote start has been significantly better.. After playing 18 holes of golf in 95° heat it’s very nice to use the remote start at the last hole and  a nice cool car waiting for me. They definitely have made improvements over the past year. Thank you.

### 5/5 — Love Volkswagen

*2026-08-24, version 2026.8.13*

Love you Volkswagen

### 5/5 — Excellent

*2026-08-24, version 2026.8.13*

It’s decent it’s okay

### 5/5 — Features

*2026-08-24, version 2026.8.13*

Love the car. However the mobile app and care computer needs more features similar to other competing electronic car brands.

### 5/5 — 10/10 if your Vw model does remote start

*2026-08-21, version 2026.8.13*

Imagine this you Go to a theme park or the beach any hot all day activity actually and your sweating and hot all day boom start your car on the way to your car just for what exactly? ,So the ac turns on and be cool before you hop in or boom forgot to lock your car while your 7 stories up, tap of a button and it’s locked

### 5/5 — Pleasantly Suprised

*2026-08-21, version 2026.8.13*

So I have just set up my remote start after finding out about this app. I have recently purchased a Tiguan R-line and wanted to see what the settings were. After learning of this I feel a little cheated that no one told me about this earlier. Our family bought an Atlas brand new and no one told up about that then either. Seems I could have enjoyed some of these features earlier that were already included in my package. Either way the only bad part about this is that they don’t let you BUNDLE vehicles. Since I have two that I could be buying this for. Also I wish there was an all inclusive multi car bundle. Might be pricey but for those of us with multiple VW it would be a nice “thank you for your purchases” type of thing. I will look forward to give an updated review when my year is up and let you know what I liked and disliked.

### 5/5 — Volkswagen Tiguan SE.

*2026-08-19, version 2026.8.13*

Excelente vehículo.

### 5/5 — VW

*2026-08-18, version 2026.8.13*

Enjoying it

### 5/5 — App

*2026-08-18, version 2026.8.13*

This app is wonderful. I love the fact that I can see when my services are due. I’m able to start lock my vehicle see the location of the vehicle anytime.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
