# MyWaco

> Submit and track City of Waco service requests directly from your mobile device. (iPhone/iPad app by City of Waco.)

- Source: https://appshunter.io/ios/app/mywaco/id1598372273 (this page in markdown: same URL + `.md`)
- Developer: [City of Waco](https://appshunter.io/developer/1514282640)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.20/5 from 11 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 26 MB
- Languages: American English, European Spanish
- Released: 2021-12-06
- Data updated: 2026-08-28
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/mywaco/id1598372273/reviews.md

## What is MyWaco?

MyWaco is your connection to City of Waco services.

Whether you live here, work here, or play here, this free, easy-to-use APP allows you to submit service requests for code violations, potholes, streetlight outages, unsafe conditions and more directly from your mobile device.  Service requests are routed to the appropriate department for attention and will be responded to quickly and efficiently, and you'll be notified when they are resolved.

## Key features

- Submit service requests
- Report code violations
- Report potholes
- Report streetlight outages
- Track request resolution
- Receive notifications

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/mywaco/id1598372273/reviews.md

### 2/5 — App doesn't matter

*2026-04-26*

You can come up with great requests, ways to make roadways safer, complain about city ordinance violations, and it really doesn't matter. They tell you it's not their job or they are working on it or there's nothing they can do about it. So I'm deleting the app. The city of Waco does what they want to do. This app is useless.

### 4/5 — Water Bill

*2023-09-01*

I think we need JUST an app to pay the water. It’s tiring every single time I have to log in with my account number. There should be a way to save it, so I can just go in and simply hit “pay bill” I have to find my bill make sure I have my card because nothing is stored or saved. That’s the only thing that’s a hassle. With technology being the way it is, there definitely is a simpler way. My electric app is the easiest I hit one button and I’m done.

### 4/5 — Great app, but the map functions could be better.

*2022-10-03*

The maps allow you to move the pin and drop it on a specific location/address, but it would be super helpful if you could also pick intersections.  Every time I try to choose an intersection, the location plots as the nearest address when it’s not that address that is the issue.

### 5/5 — MYWACO APP

*2022-01-21*

Very informative app whoever create congratulation to them keep up the good work love you all - Sam Ali

### 5/5 — Amazing!

*2021-12-10*

Love the concept and definitely excited to see how useful this app can be for the community!

## Frequently asked questions about MyWaco

### What can I report using MyWaco?

You can submit service requests for a variety of issues including code violations, potholes, streetlight outages, and unsafe conditions directly through the app.

### How does MyWaco handle my service requests?

Submitted requests are routed to the appropriate city department for prompt attention and efficient resolution. You will be notified when your request is resolved.

### Is MyWaco free to use?

Yes, MyWaco is a free application available for download. It is supported by advertisements.

### What devices does MyWaco support?

MyWaco is available for iPhone and iPod devices.

### How often is MyWaco updated?

The app was last updated on January 17, 2025, indicating regular maintenance and updates from the developer.

### What is the age rating for MyWaco?

MyWaco has an age rating of 4+, making it suitable for a wide range of users.

### Does MyWaco have ads?

Yes, MyWaco contains advertisements as part of its operational model.

### How does MyWaco compare to calling city services?

MyWaco offers a convenient and direct way to submit and track service requests from your mobile device, providing real-time updates and notifications on resolution status.

## Version history (last 3 releases)

### 3.17.0 — 2026-08-18

Updated UI, bug fixes and performance improvements.

### 3.15.0 — 2025-01-17

- Updated UI, bug fixes and performance improvements.

### 3.3.1 — 2021-12-06

No release notes.

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| [OneTwoCount](https://appshunter.io/ios/app/onetwocount/id1454584180) | — | Free | Productivity |
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## More apps by City of Waco

- [Waco Curbside Services](https://appshunter.io/ios/app/waco-curbside-services/id1514282641)
- [Waco-McLennan County Library](https://appshunter.io/ios/app/waco-mclennan-county-library/id6745518853)

All apps by City of Waco: https://appshunter.io/developer/1514282640

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*