# MyWater EWSU — Smart Utility Management

> Utility management app for viewing usage, paying bills, and receiving service advisories. (iPhone/iPad app by Smart Energy Systems LLC.)

- Source: https://appshunter.io/ios/app/mywater-ewsu/id1261762107 (this page in markdown: same URL + `.md`)
- Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242)
- Category: Business, Utilities
- Price: Free
- Rating: 4.50/5 from 1,609 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 48 MB
- Languages: American English
- Released: 2017-07-21
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mywater-ewsu/id1261762107/reviews.md

## What is MyWater EWSU?

Welcome to the upgraded Evansville Water & Sewer Utility (EWSU) app, your one-stop solution to managing your utilities smarter and easier! Designed with your convenience in mind, the upgraded EWSU app puts control over your water and sewer services right at your fingertips. Whether you want to view your usage, pay bills, or stay updated on service advisories, it’s all here!

With the EWSU app, you can avail features like:
1. Easy Login: Quick login options that grant you instant access to your account, whether you’re at home, at work, or on the go.

2. Real-Time Usage Tracking: Monitor your water and sewer usage with a tap. Access detailed consumption insights to help you understand your usage patterns, conserve water, and make informed decisions.

3. Streamlined Billing: View, track, and pay your bills easily. Access your billing history and receive notifications when your bill is due, so you never miss a payment.

4. Enhanced Dashboard: Experience a user-friendly dashboard that gives you a complete overview of your account; from recent transactions and billing history to usage insights and account notifications.

5. Profile Management: Update your contact details, adjust your account preferences, or delete your profile if needed; all from the comfort of your device.

6. Two-Factor Authentication: Your security matters to us. That’s why we’ve added two-factor authentication to provide extra security during login.

7. Project & Advisory Map: Stay informed with a live project and advisory map that displays critical updates like Boil advisories and planned maintenance.

If you have any problems with the app, get support at ewsu.com

Experience a smarter way to manage your utilities. Explore the upgraded EWSU app today and take control of your water and sewer services with ease!

## Key features

- Real-time usage tracking
- Streamlined billing and payments
- Enhanced account dashboard
- Profile management
- Service advisory map
- Two-factor authentication

## What do users think of MyWater EWSU?

Overall sentiment: negative

**Pros**

- 👍 Intuitive app
- 🚀 Quick and easy bill payments
- 💡 Convenient app for water/sewer services

**Cons**

- 🐛 Login/password issues
- 🐛 App crashes and freezes
- 🐛 Unreliable data and functionality
- 🔍 Lack of customer support

**Commonly reported bugs**

- Billing information not displaying correctly
- Payment redirection issues
- Frequent app crashes and freezes

**Most requested features**

- More information on services (e.g. heavy trash pickup)
- Improved account management (e.g. password reset, profile updates)

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/mywater-ewsu/id1261762107/reviews.md

### 5/5 — Appreciate Change

*2026-03-03, version 2.2*

I requested my due date be changed from the first to the third of each month, even if I had to pay a little more one month, but I am disabled and that is when my money comes in. I was getting an $8 late fee each month for not paying until the third. At first I was told no, but someone with a kind heart made the change for me. I wish I knew who so I could tell them how much I appreciated it. To whoever did this I hope you see this review and know that your kindness did not go unnoticed! Thank you

### 1/5 — Rates

*2026-01-28, version 2.2*

Rates go up again. Horrible along with Centerpoint!

### 5/5 — Garbage

*2025-10-25, version 2.1*

It shouldn’t be this annoying to pay a bill.

### 5/5 — Massive Improvement

*2025-07-15, version 2.1*

This is an excellent app.  Very intuitive!

### 1/5 — Clunky

*2025-07-12, version 2.1*

Logging in with face ID rarely works and the app never refreshes. Always have to close it and then reopen. Deleting this app.

### 5/5 — After 10 years, they got it.

*2025-05-23, version 2.0*

I had given up the convenience of using the mobile app for Evansville water and sewer payments and such. Nobody said let them cook and boy howdy did they cook it and serve it up. It fits our slogan; 

Evansville, we’ll get there someday, maybe.

### 1/5 — Uggh

*2025-05-16, version 2.0*

Don’t attempt to call or contact water sewer department because it’s impossible! Try to get online and they want you to change your password but you can’t get your account number because you can’t sign in! Try to call them and you’ll be on hold forever, 18 plus minutes so far. Send an email and don’t get a reply even after system sends you confirmation of your email! You’re on auto pay and you’re getting late payments and late fees!

Sincerely frustrated

### 5/5 — This is app is amazing!

*2023-06-17, version 1.14*

Using the app to pay my water bill was quick and easy not complicated at all and saved me a lot of time!

### 1/5 — Forgot my sign in information and password

*2022-07-02, version 1.12*

I have called multiple times and have never been able to change password and login.

### 1/5 — System update issues

*2022-04-19, version 1.12*

Why do I have to keep renter if my automatic payment information!!

## Frequently asked questions about MyWater EWSU

### What can I do with the MyWater EWSU app?

The MyWater EWSU app allows you to manage your water and sewer services conveniently. You can view your real-time water and sewer usage, track and pay your bills, update your account profile, and stay informed about service advisories and planned maintenance through a project map.

### Is the MyWater EWSU app free to use?

Yes, the MyWater EWSU app is free to download and use. There are no costs associated with managing your utility services through the application.

### How do I log in to the app?

The app offers quick and easy login options. For enhanced security, it also includes two-factor authentication to protect your account during the login process.

### What kind of information can I find on the dashboard?

The enhanced dashboard provides a comprehensive overview of your account. You can see recent transactions, your billing history, detailed usage insights, and important account notifications all in one place.

### How does the app help me conserve water?

The app features real-time usage tracking, providing detailed consumption insights. By understanding your usage patterns, you can make informed decisions to conserve water and potentially lower your utility bills.

## Version history (last 5 releases)

### 2.2 — 2025-12-01

This update includes bug fixes and a few small performance improvements.

### 2.1 — 2025-06-07

This update includes bug fixes and a few small performance improvements.

### 2.0 — 2025-05-02

Evansville Water & Sewer Utility (EWSU) app has made managing your utilities easier and smarter! With our upgraded app, experience two-factor authorization, access your account instantly, track real-time water usage, view and pay bills effortlessly, receive Boil Advisory updates, and even manage or delete your profile; all in one user-friendly platform. Take control of your utilities with confidence; explore the upgraded EWSU app today!

### 1.16 — 2025-04-03

This update includes bug fixes and a few small performance improvements.

### 1.15 — 2023-10-26

This update includes bug fixes and a few small performance improvements.

## Apps similar to MyWater EWSU

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [PointMan](https://appshunter.io/ios/app/pointman/id1457755763) | 4.2 (19) | Free | Business |
| [Kaukauna Utilities](https://appshunter.io/ios/app/kaukauna-utilities/id6461600880) | — | Free | Business |

## More apps by Smart Energy Systems LLC

- [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468)
- [My NL Hydro](https://appshunter.io/ios/app/my-nl-hydro/id1097471334)
- [Simply Energy](https://appshunter.io/ios/app/simply-energy/id1171627284)
- [MyWater MNWD](https://appshunter.io/ios/app/mywater-mnwd/id1190259281)
- [MyWaterSD - City of San Diego](https://appshunter.io/ios/app/mywatersd-city-of-san-diego/id1202281723)
- [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404)

All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242

## Related topics

[evansville water and sewer](https://appshunter.io/ios/topics/evansville-water-and-sewer) · [mywater ewsu](https://appshunter.io/ios/topics/mywater-ewsu) · [ewsu](https://appshunter.io/ios/topics/ewsu) · [water and sewer](https://appshunter.io/ios/topics/water-and-sewer) · [lakehaven](https://appshunter.io/ios/topics/lakehaven) · [oklahoma city water utilities trust](https://appshunter.io/ios/topics/oklahoma-city-water-utilities-trust) · [water management](https://appshunter.io/ios/topics/water-management) · [plumbing owl](https://appshunter.io/ios/topics/plumbing-owl) · [metropolitan sewer district](https://appshunter.io/ios/topics/metropolitan-sewer-district)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*