# MyWater Pleasanton App — Manage your water on the go

> City of Pleasanton water account management and usage monitoring app. (iPhone/iPad app by Smart Energy Systems LLC.)

- Source: https://appshunter.io/ios/app/mywater-pleasanton-app/id1231412921 (this page in markdown: same URL + `.md`)
- Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242)
- Category: Business, Utilities
- Price: Free
- Rating: 4.20/5 from 80 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 80 MB
- Languages: American English
- Released: 2017-05-09
- Data updated: 2026-09-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mywater-pleasanton-app/id1231412921/reviews.md

## What is MyWater Pleasanton App?

The City of Pleasanton is proud to introduce the MyWater App, designed to simplify your water account management. Here are some features to manage your water usage. 

●	Centralized Access: View account details, monitor real-time usage data, and access current and past bills – all conveniently located within the app.
●	Data-Driven Decisions: Gain valuable insights with readily available water usage data. 
●	Payment Flexibility: Enjoy a variety of secure and convenient payment options to settle your water bill.
●	Track your Billing: Access your most recent bill and payment activity with ease.
●	Account Sharing: Share your account with a designated individual to take care of things when you are not around. 
●	Customizable Notifications: Receive timely updates and alerts through your preferred communication channels.

Download the MyWater App today and experience these features and more.  Get started with a more efficient and informed approach to your water management

## Key features

- View account details
- Monitor real-time usage
- Access current and past bills
- Secure payment options
- Track billing and payment activity
- Share account access
- Customizable notifications

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/mywater-pleasanton-app/id1231412921/reviews.md

### 1/5 — Hardy functional

*2025-05-15*

Unable to add Apple Pay payment methods, declined credit cards when I attempt to pay. This app is comically bad.

### 2/5 — Access denied!

*2025-01-17*

For more than a month, I have tried to access the website to monitor my water use. At this point, I believe they simply don’t want us to see the actual daily use when they tell you you have a water leak. It’s my problem. A $1200.00 water bill without proof of use is outrageous. they tell me I have a leak, but my meter reads 0.00 which indicates no water use at all. I don’t trust the cities readings.

### 2/5 — Mid

*2025-01-07*

Usage filter doesn't work.

### 2/5 — Just fix it already.

*2024-12-17*

When it works it works, but when it doesn’t, you’re screwed. It’s like they don’t really want you to use the app, or just don’t understand how to fix bugs, or even identify them. How do you report a bug? Nobody knows. It’s been days since I could even log in, and am just met with a cryptic error, even after deleting and reinstalling the app. Is it too much to ask for a working app that’s basically a way for me to pay them what I owe them?

### 5/5 — No update

*2023-11-30*

No update come from last 2 years

### 1/5 — Completely broken

*2021-07-14*

The app has always been basic at best, but in the recent past it atleast used to work.
It has just completely stopped working since the last one month or so…. I am not even able to make a payment online.
Get your act together please.

## Frequently asked questions about MyWater Pleasanton App

### What is the MyWater Pleasanton App?

The MyWater Pleasanton App is a free mobile application designed for City of Pleasanton residents to manage their water accounts. It allows users to view account details, monitor water usage, access bills, and make payments.

### Does the MyWater Pleasanton App have ads?

No, the MyWater Pleasanton App does not contain advertisements. It is a free application provided by the City of Pleasanton for utility management.

### What devices support the MyWater Pleasanton App?

The MyWater Pleasanton App is available for iPhone, iPad, and iPod devices. It is designed for iOS users who need to manage their water services.

### How often is the MyWater Pleasanton App updated?

The MyWater Pleasanton App was last updated on April 30, 2025, with version 2.3. Updates typically include improvements to functionality and bug fixes to ensure a smooth user experience.

### What is the age rating for the MyWater Pleasanton App?

The MyWater Pleasanton App has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content.

### Can I share my water account with someone else using the MyWater Pleasanton App?

Yes, the MyWater Pleasanton App allows you to share your account with a designated individual. This feature is useful for ensuring your water account is managed even when you are unavailable.

### What payment options are available in the MyWater Pleasanton App?

The MyWater Pleasanton App offers a variety of secure and convenient payment options for settling your water bill. Specific payment methods are detailed within the app's payment section.

### What is the user rating for the MyWater Pleasanton App?

The MyWater Pleasanton App has a rating of 4.2 stars based on 80 ratings. This suggests a generally positive user experience among its users.

## Version history (last 5 releases)

### 2.3 — 2025-04-30

This update includes bug fixes and a few small performance improvements.

### 2.2 — 2025-01-22

This update includes bug fixes and a few small performance improvements.

### 2.1 — 2024-12-23

The City of Pleasanton is excited to introduce your one-stop app for managing your water account. This all-new mobile app offers a convenient, secure, and user-friendly way to take control of your water usage. Download the MyWater Pleasanton app today and experience a new level of convenience in managing your water service!

### 2.0 — 2024-11-27

This update includes performance and stability improvements.

### 1.2 — 2021-05-25

This update includes performance and stability improvements.

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## More apps by Smart Energy Systems LLC

- [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468)
- [My NL Hydro](https://appshunter.io/ios/app/my-nl-hydro/id1097471334)
- [Simply Energy](https://appshunter.io/ios/app/simply-energy/id1171627284)
- [MyWater MNWD](https://appshunter.io/ios/app/mywater-mnwd/id1190259281)
- [MyWaterSD - City of San Diego](https://appshunter.io/ios/app/mywatersd-city-of-san-diego/id1202281723)
- [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404)

All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
