# Mywellness — user reviews

> 245 indexed App Store user reviews of Mywellness by Technogym S.p.A, rated 4.70/5 from 3,494 ratings.

- Source: https://appshunter.io/ios/app/mywellness/id529829006/reviews
- App overview in markdown: https://appshunter.io/ios/app/mywellness/id529829006.md
- Rating breakdown: 5★ 2,839 · 4★ 461 · 3★ 49 · 2★ 28 · 1★ 117

## What do users think of Mywellness?

Overall sentiment: negative

**Pros**

- 🚀 Easily connects to gym equipment
- 📊 Helpful for tracking progress
- 👍 Intuitive and user-friendly
- 🎨 Clean and simple design

**Cons**

- 🐛 Crashes and bugs
- 🔁 Frequent log-outs
- 🤔 Confusing user interface
- 🔍 Incomplete exercise library
- 🤖 Poor Apple Watch integration
- 🔄 Syncing issues with Apple Health

**Commonly reported bugs**

- Workouts not recording properly
- App crashes on launch
- Inability to edit or delete past workouts
- Inconsistent data sync between devices

**Most requested features**

- Allow custom workout creation
- Remember previous exercise settings
- Add more exercise options
- Improve Apple Watch and Apple Health integration
- Provide option to use lbs instead of kg

## Newest reviews (19 of 245)

### 3/5 — Problems syncing with Apple

*2025-05-19, version 6.7.18*

Since recent Apple updates have bot been able to get my workouts to sync to Apple. Have tried everything suggested online but still no luck. Really disappointing as never had this issue before

### 2/5 — Slow

*2025-05-14, version 6.7.18*

This app is slow. In a gym setting you don’t have time to keep waiting while the loading wheel spins.  The app would be very useful if it loads as fast as other everyday apps - not slower. (It’s not a connection problem as I’ve tried at home as well.)

Also being able to add a workout for a previous day would be helpful.

### 3/5 — Needs some improvement

*2025-04-15, version 6.7.18*

It’s good that it gives you pre-defined workouts and links to the equipment but there are a LOT of bugs:

- Do it yourself workout exercises never show up
- Most of the time I link equipment and do the workout, it doesn’t mark it as finished
- some exercises have random weight increments and random max weights that aren’t high enough
- Marking an exercise as done requires some form of internet connection for some reason, so if you have bad signal you can be sat waiting for ages for the next exercise

### 1/5 — App Keeps Crashing!!

*2025-02-20, version 6.7.18*

I have tried literally everything but the app won’t even open!

### 1/5 — Not working now with IPhone 13

*2025-02-15, version 6.7.18*

It appears that we now have a serious issue with the app crashing, it used to work fine. Clearly some new bugs with the latest updates 👎

### 4/5 — Much improved

*2025-01-29, version 6.7.18*

Please add pace to the run results. You have speed but not pace. I have to snap a picture of the treadmill so I can record my pace manually.

### 1/5 — Me

*2025-01-29, version 6.7.17*

Stop changing Apps all the time.

### 1/5 — Doesn’t work

*2025-01-28, version 6.7.17*

This app was ok, now it doesn’t even work. Doesn’t even open anymore! What’s going on?

### 1/5 — Where is the metabolic age gone

*2025-01-27, version 6.7.17*

Where is the best thing about the whole app gone??? What happened??
I want the thing back. I am very upset about it.

### 1/5 — Terrible

*2025-01-08, version 6.7.16*

Can’t even get on the sight.  Asks for you to download their other workout sight and that doesn’t work either.  Asks for QR code and it doesn’t give you one. Useless!

### 1/5 — Improperly Setup Gym

*2025-01-06, version 6.7.16*

We have a new clubhouse gym in our new community center. 25 pieces of TechnoGym equipment. The supplier left NO instructions on how to use equipment. Did not set up our gym location in the Wellness app. So app won’t work since this location has no code. Gym been on line for 2 months. Poor execution by this app maker and equipment manufacturer.

### 1/5 — Frustrating

*2025-01-03, version 6.7.16*

Was prompted to download the app to see a tutorial on a weight machine. Had to provide a bunch of personal information to set up the account and then instead of any helpful information the only thing I could do was input a code I don’t have or download another app….

### 1/5 — Janky

*2024-12-16, version 6.7.16*

Does not connect to its own machines, does not connect to account, does not connect to devices. Pretty much useless app. When you finally log a workout, you can’t access it later. Save the time and skip

### 3/5 — Good app but has a bug currently

*2024-11-04, version 6.7.13*

This app is very useful during my workout with Technogym machines. It could do with an update on the search functions for finding exercises as I often search for something and it won’t find it because it’s under a name that the machine is not actually called. The app on my phone has recently started signing me out during every workout sometimes twice which can be very frustrating when I don’t have my password to hand. The iwatch app has had a bug for about 9 months where the widet on the watch face is blank. So it can only be used when you search for the app in the app list. It very annoying as it used to work fine. 

Summary: Good app but has bugs that haven’t been fixed in the past 9 months.

### 3/5 — Keeps logging out mid workout

*2024-10-21, version 6.7.13*

Since last update app routinely logs me out after first exercise of workout. Extremely irritating

### 1/5 — The second you lock your phone or change app, it closes.

*2024-10-11, version 6.7.13*

Need I say more? If you’re in a rest in the middle of a set you’re logging and have to open a message, or change playlist, or you close your phone, the second you reopen it MyWellness has force-closed itself and lost everything you were in the middle of logging. This has been happening for over a year, no
matter how many updates. Definitely look around for a better app, there’s plenty.

### 1/5 — Apple Health Sync not working

*2024-10-03, version 6.7.13*

Hello, the sync with Apple Health is not working, no data transfer despite correct settings in both apps and uptodate software.

### 3/5 — Stll have bugs: private settings

*2024-09-25, version 6.7.13*

Why can’t login the apps & settings

### 4/5 — Problems being logged out

*2024-09-23, version 6.7.13*

I have used this app for years in my gym but for some reason it has suddenly started throwing me out when I’m part way through my workout and I have to log in again, the same keeps happening to my friend, also the same gym.

## Most critical reviews (10 lowest-rated)

### 1/5 — 2 different apps and i still cant get a graph on the rowing machine

*2025-07-04, version 6.7.18*

concept 2 is so much better

### 1/5 — Locked out of account

*2025-06-28, version 6.7.18*

Logs me out after every update. Doesn’t send recover password links when requested…

### 1/5 — Huh?

*2025-06-15, version 6.7.18*

What happen to outdoor tracking? It disappeared after the last update

### 1/5 — Cant even open it

*2025-05-08, version 6.7.18*

Ive used this app in the past and im on and off at the gym. The past 3 or so months doesnt matter how many times i close and try and reopen, uninstall and reinstall i cant open the app. How does this go on for so long with so many people and it not be fixed?

### 1/5 — Terrible Syncing

*2025-04-27, version 6.7.18*

If you only use this app to track everything you do at a gym with Technogym equipment, then this app works well, providing you use the physical data key that you can buy and make sure you start and end your workout session at the kiosk before and after you use the equipment. If you want to sync this app with Apple Health then you need to look somewhere else because this app just outright refuses to work with Apple Health. I’ve spent hours trying to get it to sync to Apple Health: logging out, uninstalling, reinstalling, logging back in, turning numerous sync options on and off between both apps to no avail. You’re gonna have a terrible time trying to get it to work. At some point, I managed to get it to sync my workout session to Apple Health, however, this app then interpreted that data from Apple Health as an additional workout session, so now it permanently messed up my workout results in the app with no way of undoing it. So, if you want to sync things to and from Apple Health? AVOID THIS APP LIKE THE PLAGUE! If not? Then it’s adequate for tracking workouts.

### 1/5 — Doesn’t launch

*2025-04-09, version 6.7.18*

I’ve tried uninstalling, re installing, rebooting phone, app doesn’t load.

### 1/5 — Does not work - constantly crashing

*2025-04-04, version 6.7.18*

Need to use this app for my gym and it is constantly crashing, never working. Needs fixing urgently

### 1/5 — Constant crashing

*2025-03-29, version 6.7.18*

I can’t actually access the app anymore. Every time I tap on it from my home screen it immediately force quits. Terrible customer service from TechnoGym. Have deleted and reinstalled, iPhone is on the latest software update etc. I can’t book anything at my gym because the app won’t work.

### 1/5 — Quite likely the worst app on AppStore

*2025-03-23, version 6.7.18*

There is only one credible explanation for this app: the developers are being paid to use what little skill and imagination they have to break it at every level (UI, core functionality, stability, etc.) We are now using this app in our software design course as a case study.

### 1/5 — What the heck.

*2025-03-13, version 6.7.18*

I loaded this app so i could use a bit of equipment in the gym. Registered all my personal data then it told me to download another app. which then did not work. Considering Technogym is in most hotels this is not good. Hardware is good. Software useless and not compatible with anything including their own hardware!

## Most praised reviews (10 highest-rated)

### 5/5 — Nice

*2025-03-22, version 6.7.18*

So nice

### 5/5 — Shannon Clavelle

*2024-06-14, version 6.7.12*

A greater community!!! Awesome model.

### 5/5 — Trial period

*2023-10-21, version 6.7.5*

Very friendly and supportive Staff 
Thanks

### 5/5 — Very good

*2023-09-23, version 6.7.4*

Enjoying finding more

### 5/5 — Best experience

*2023-08-30, version 6.7.2*

This is one of the best bespoke gym.  Staff is lovely.  I enjoys the classes

### 5/5 — Great system

*2023-06-18, version 6.6.2*

Love the classes with Sarah V, and Chris N. 
I attend every week! It is a real help for fitness and Raquel sports.

### 5/5 — Pilates with Margaret

*2023-05-21, version 6.6.2*

I waned to say how much I enjoyed Pilates today in fact all the yoga and Pilates classes but in particular how Margaret stayed behind with me to show me som movement to help me get to where I want to be with building up each level , taking time to talk and give me a one to one on top of my class 
Thank you so much Juliette the chicken .

### 5/5 — Bug in new version - Fixed

*2023-03-07, version 6.5.21*

Quickly fixed 5*. 
App does not display attendees in Class view - all spaces show as available - even those booked by me and others And asks me to connect to Apple Health every time I open the app - even though I already have connected to Apple Health

### 5/5 — App appreciation

*2022-06-08, version 6.5.6*

Good app. Just wish I could automatically add a class to my Apple calendar

### 5/5 — Great supporting app to gym

*2022-04-30*

Now that the trainers at the gym have uploaded my routines this app looks to be the perfect accompaniment to my fitness regime. I’ve chosen a gym that has all Technogym equipment because this Technogym eco system helped me in the past. Now 10 years later the technology has moved on and the equipment has got even more advanced. If you can find a gym that provides the whole concept of techno gym you get support from the trainers and staff, excellent equipment and goals to achieve. This app is one part of that whole eco system and together they all work well together at helping you strive forward. I’m really looking forward to the future with all the support given by the gym I’m with with the techno help from Technogym and this app.

**Developer response:** Hi simonuk, thank you for taking the time to review our app. We're very pleased to hear about your positive experience with MyWellness App. If you have any questions, comments or suggestions, please do not hesitate to contact us at developer@technogym.com. We'll be happy to learn more about your experience.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
