# myWGU Mobile — user reviews > 219 indexed App Store user reviews of myWGU Mobile by Western Governors University, rated 4.30/5 from 1,259 ratings. - Source: https://appshunter.io/ios/app/mywgu-mobile/id1017785894/reviews - App overview in markdown: https://appshunter.io/ios/app/mywgu-mobile/id1017785894.md - Rating breakdown: 5★ 969 · 4★ 74 · 3★ 36 · 2★ 31 · 1★ 149 ## What do users think of myWGU Mobile? Overall sentiment: negative **Pros** - 🚀 Convenient for studying on the go - 📚 Allows access to course materials - 🔔 Provides notifications and alerts - 🤳 Travel-friendly app **Cons** - 🐛 Crashes and freezes frequently - 🔍 Limited functionality compared to website - 🔒 Login issues and frequent log-outs - 🖥️ Incompatible with iPad/tablet devices - 🧭 Navigation and user experience problems **Commonly reported bugs** - Course materials not loading properly - Degree plan and assessment information not updating - Inability to log in or app crashing on login - Compatibility issues with latest iOS updates - Inconsistent behavior across devices **Most requested features** - Offline access to course materials - Improved performance and stability - Better integration with website and desktop experience - Support for tablets and larger screens - Enhanced navigation and user interface ## Newest reviews (18 of 219) ### 4/5 — Update message *2026-07-29, version 7.0.4* I keep getting a message to update the app when I open it, but when it takes me to the App Store it says I have the latest version? ### 2/5 — STILL NOT WORKING! *2026-07-26, version 7.0.4* When I open the app on my phone, it tells me to update the WGU Mobile app. There’s no update button. It doesn’t give me the MFA authentication code for my screen. It’s not working very frustrating. ### 3/5 — I have to reload after update *2026-07-26, version 7.0.4* After the most recent update, I have to delete it and redownload it or I’m redirected constantly to update and I already did. Only stops when I delete it and reinstall. ### 2/5 — New glitch *2026-07-25, version 7.0.4* Most recent update now glitches while in the course materials and every few pages diverts me to panopto and an error that I can’t sign in or view anything. I have to skip pages to bypass it. ### 1/5 — Can’t update, can’t access *2026-07-19, version 7.0.1* Your forced update has me in a loop where I can neither update or access the app. Frustrating. ### 2/5 — Great app bad update *2026-07-18, version 7.0.1* Love the app but WHY IS EVERYTHING SO BIG!!! There’s no need for such huge text please bring back the old interface, or allow us to change the size ### 1/5 — Update *2026-07-18, version 7.0.1* I am being told to update my app when I have already updated it and am running the most up to date version. I am unable to login. ### 3/5 — Version 7.0.0 and iPad problems *2026-07-17, version 7.0.0* Just updated to version 7. I like that it matches the desktop website better, but I literally can read the text on my iPad from 25 feet away with the way it is formatted. It looks fine on my phone, but the UI upscaled to a 13” iPad is ridiculous; it hurts to try to use it. ### 1/5 — NEW UPDATE MAKES THIS UNUSABLE *2026-07-16, version 7.0.0* This new update is so horrendous. Everything is so gigantic. It takes up the whole screen. There’s a one and a half inch bar that goes across the entire top of the screen that just says “course” when in course materials. All of the different menu bars are so gigantic you can barely see the actual course content on the screen. This is ridiculous. It’s unusable. ### 1/5 — Fix this *2026-07-16, version 7.0.0* Why the hell the new version of this app is size 100 font? This is stupid and inconvenient. It takes up the entire page and just too damn large. Not everyone has accessibility issue. ### 1/5 — Update Not Good *2026-07-14, version 7.0.0* New update ruined the UI. Now it’s zoomed in to the point where it’s useless. ### 2/5 — Don’t like the update *2026-07-12, version 7.0.0* I’m not sure what happened, before the app updated I was able to have a full screen me see more. But now since it’s updated everything is super zoomed in and I can’t barely see or change it ### 3/5 — Crashing Constantly *2026-07-02, version 6.1.2* It crashes almost every time I load the app up. It’s unusable. Every now and then it’ll load everything but 96% of the time it crashes ### 1/5 — Causes overheating *2026-06-16, version 6.1.2* App causes serious overheating on my iPhone. I can play games no problem, browse no problem, but as soon as I open this app, phone turns into instant fireball. Also does not offer ability to tilt sideways ### 1/5 — App will not log out *2026-06-01, version 6.1.2* This app will not log out once I logged in and you need it to get on the website to authenticate you to go to your class homepage. Very frustrating. ### 1/5 — Terrible app *2026-05-08, version 6.1.1* Does not respond just sits at a settings page ### 2/5 — Does not work *2026-04-28, version 6.1.0* Nice to have an app for easy and convenient access to the site material, but sign in does not work. ### 1/5 — Unable to access course information on app *2026-03-22, version 6.0.9* When I log into the app there it gives notifications and when I tap on the notification, it sends a text to my phone with the code. This is where it becomes problematic because it never loads , just twirls but never loads anything. It’s useless and I’ve tried multiple times on different WiFi servers but no luck. ## Most critical reviews (10 lowest-rated) ### 1/5 — eText cannot be read *2026-08-09, version 7.0.4* WGU blocks browser access on mobile devices, so I downloaded the app with the goal of reading my textbook at a time when I don’t have access to my laptop. However, the app doesn’t display eText content. That’s the only thing I’d want to use this app for. ### 1/5 — Horrible *2026-08-05, version 7.0.4* Never works ### 1/5 — Used to work.. *2026-08-03, version 7.0.4* This app used to work fine but now every time I sign into it, it loads and then prompts me to sign in again. Can’t even use it. Yes, I’ve uninstalled and reinstalled and checked for updates and changed my WiFi settings, etc. On an iPhone 16 pro as well so it’s not that. Just a portly optimized app. Shame. ### 1/5 — Not updating *2026-07-31, version 7.0.4* When I open the app I am prompted to hit the blue button to “UPDATE myWGU App”, when I tap the blue button, I am taken to the App Store and the WGU App does not say UPDATE it only says OPEN. I hit the OPEN button and it takes me back to the app where, again, I am prompted to update the app and it’s a cycle of not having the option to really update the app. ### 1/5 — No update *2026-07-30, version 7.0.4* App keeps telling me “it’s time to update” so I click on it and it brings me here…where there is no update ### 1/5 — App Degraded and Broken *2026-07-30, version 7.0.4* App isn’t featuring proper connection to baseline production environment from WGU and may be issued with trust certificate mismatch that allows or enables downloads from third party and malicious environments. ### 1/5 — App doesnt work *2026-07-29, version 7.0.4* Even after updating the app I cant log in. ### 1/5 — Can I revert back? *2026-07-23, version 7.0.4* This app has obnoxiously large borders when trying to view course materials and the online textbook. This interface is trash. Is there a way to revert back? I can’t view lecture notes like this. ### 1/5 — Already updated *2026-07-21, version 7.0.1* It’s telling me to update even though it is. Can’t log in. ### 1/5 — App is garbage *2026-07-20, version 7.0.1* The app is telling me to update, but I already have the most updated version. We’ll now when try to log on on the computer I can’t because the MFA keeps telling me to scan the QR code to pair my device to my phone, but my phone was already paired to my device. To keep things simple, the new update unpaired my phone from my computer but my computer still thinks it’s paired so it won’t show me a passcode or QR code to pair my phone again. Effectively locking me out of my account. WGU simply doesn’t think when doing anything and it shows. ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic App! *2026-07-24, version 7.0.4* Quality of the courses on a phone is amazing. Really easy to use and view on the go. ### 5/5 — They finally heard us! *2026-07-19, version 7.0.1* Being able to do coursework in the app is greatly appreciated! And you can listen along! Thanks! ### 5/5 — AMAZING APP THANK YOU! *2025-07-30, version 6.0.0* Amazing app ! Thank you so much for making it so easy to study on the go. Everything is perfect seamless. I specially LOVE that the app is not loaded with unnecessary options, it is so simple and straight to the point. Everything I need is on there I haven’t wished for there to be anything else. Thank you again so much ! ### 5/5 — Update! *2025-07-30, version 6.0.0* The app tells me there is an update and when I go to update it there is none. ### 5/5 — GREAT APP *2025-07-28* As a night owl student working full time it is such a convenience to be able to pull out my phone and do some course study wherever I may be. I was recently at a doctors appointment and it took me two hours to complete the appointment with most of the time in the waiting room. I passed that time away studying on the app. I can do that anytime I want to with the app. Even on my breaks at work . So I do as much course work as I can on the app. It’s better than hauling around my laptop and quick and easy to use. I highly recommend it! ### 5/5 — Student *2025-07-15, version 6.0.0* Wishing ALL content had an audio/read back function… can’t read at work but I can listen! ### 5/5 — Travel must have *2025-06-22, version 5.2.1* I complete my courses even when I am away from my laptop. I never waste a second of time. Grocery-line, movie-line, traveling- always working on courses!!! ### 5/5 — Such a great experience *2025-06-09* I am starting my second term at WGU and up until this point, it has been the best school experience I’ve ever had. I love the flexibility I have in balancing my full time work schedule and the support I receive along the way. The mentoring program is amazing. I wish I had started as a WGU student much sooner. I recommend giving this amazing online school a try! ### 5/5 — Student *2025-06-05, version 5.2.1* The app is great especially when I’m away from my computer I can still log in to my account and do what I need to do although it is limited to what you can do it’s still a great app ### 5/5 — Study at your fingertips *2025-05-21* With this App I can study while multitasking through my day, a little is better than nothing at all! My weeks run by so quickly as I try to juggle everything! To help me I do snapshots, then come back to my notes to help me process information much easier! Using the App helps me when I can’t focus on my desk top, or my laptop isn’t with me. Thanks for creating it! I have had multiple life situations that hindered my progress at times, and I believe the quick access to my WGU material will held me finally cross the finish line! Cheers to success! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*